Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 4.09

4.1 Rating 352 Reviews

77 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.1

Based on 352 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Dunster House Ltd 5 star review on 26th November 2024

Russell King

Dunster House Ltd 5 star review on 25th November 2024

V - Essex

Dunster House Ltd 5 star review on 28th October 2024

Wendy Izzard

Dunster House Ltd 5 star review on 23rd October 2024

Matthew

Dunster House Ltd 5 star review on 8th October 2024

Amanda

249

Anonymous

Anonymous // 01/01/2019

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“Brilliant company, excellent communication and delivery service, I would definitely use again and recommend to others.”

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Posted 2 years ago

“Please see my review on Trust pilot which I submitted 4 days ago.. and would look forward to your comments on my review.. thanks Brian”

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Posted 2 years ago

“Sturdy, well constructed and easy to erect with the comprehensive instructions”

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Posted 2 years ago

“We love our new gazebo”

Dunster House Ltd 5 star review on 3rd May 2022

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Posted 2 years ago

“Best value and good quality”

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Posted 2 years ago

“Quick delivery and quality product”

Dunster House Ltd 5 star review on 25th April 2022

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Posted 2 years ago

“Excellent service and pergola. Well pleased”

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Posted 2 years ago

“Can’t be anymore pleased with our Gazebo from Dunster ❤️👍”

Dunster House Ltd 5 star review on 20th April 2022

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Posted 2 years ago

“Sales service V.G. Cabin materials V.G. Build V. G. (Takes longer than you think) So far 10/10 After sales attitude and flexility leaves a lot to be desired. Asked could we have some extra boards for an internal wall, a very abrupt NO. Sent an email to complain and was told there made in kits so one off’s can’t be done. I will bet there system is near fully automated. They just don’t want to do it. So be wary.”

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Posted 2 years ago

“Dunster House were great from using Chat to ordering, brilliant. Paula answered everything we needed to know and we were so impressed we ordered the very next day from Samson again all questions answered regarding delivery etc. We were really pleased with our finished product will definitely recommend Dunster House to our friends.”

Dunster House Ltd 5 star review on 11th April 2022

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Posted 2 years ago

“My purchase was delivered by two extremely helpful guy's on the day stated, the fort went together with no issues my one nigle was the instructions could be a tad confusing,.One hint would be make sure you have a couple of 3,mm drill bits, once assembled don't fit the green caps for a week or two as you should check the bolts again,our granddaughter absolutely loves her fort,and thats high praise Indeed”

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Posted 2 years ago

“Great website and good service, easy to design and get what you want.”

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Posted 2 years ago

“DELIVERY QUICK AND EFFICIENT, HELPFUL FRIENDLY DRIVER, THE QUALITY FAR EXCEEDED EXPECTATIONS AND THE PRICE WAS EXCELLENT.....FAR LESS THAN ANYWHERE ELSE. WOULD AND HAVE ALREADY RECOMMENDED DUNSTER TO ANYONE”

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Posted 2 years ago

“I purchased a Petrus Workshop Log Cabin and Interlocking base, the whole service provided and product supplied have proven to be excellent. Good advice available on the Phone and superb service from delivery who covered all the components with plastic sheeting on a rainy day so it remained dry until I could place it under cover at the end of the day. With a good stable base the cabin has not moved and no excessive gaps have formed in any part once settled. Good head height has made it a very useable space as a workshop and is used frequently. I can thoroughly recommend it.”

Dunster House Ltd 5 star review on 8th April 2022

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Posted 2 years ago

“Very good, solid product. Looks good as well.”

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Posted 2 years ago

“A great company to do business with kept us up to date with the supply and delivery, and delivery was simple. Building the pergola was made simple with the instruction and fittings. it is very strong and made to a high standard. would definitely recommend.”

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Posted 2 years ago

“Excellent service from start to finish and the product is great”

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Posted 2 years ago

“Our summerhouse arrived on time and in great condition. The instructions to erect it were easy to follow. We are extremely pleased with our finished summerhouse.”

Dunster House Ltd 5 star review on 28th March 2022

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Posted 2 years ago

“Door was delivered on time and was an excellent fit. Bottom panel was scratched a bit as though someone had used it for a base for cutting something but we still used it.”

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Posted 2 years ago

“Very good product. Excellent sales team and aftercare. Easy build , even for a first timer like myself. Very pleased with the end results.”

Dunster House Ltd 5 star review on 21st March 2022

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Posted 2 years ago

Dunster House Ltd is rated 4.1 based on 352 reviews