Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 4.12

4.1 Rating 365 Reviews

78 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.1

Based on 365 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Dunster House Ltd 5 star review on 17th February 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, excellent communication inlcuding the chat feature - easy buying process and prompt delivery with excellent and professional drivers. What's not to like?”

Helpful Report

Posted 7 months ago

“Sturdy design, great comms throughout, well organised delivery.”

Helpful Report

Posted 7 months ago

“All as listed on web pages, good quality, good delivery, good assembly. I assembled on my own in just over two days.”

Dunster House Ltd 5 star review on 24th June 2024

Helpful Report

Posted 7 months ago

“Delivered on time and placed neatly on driveway. As we expected having previously purchased a log cabin from Dunster, the Leviathan Pergola is excellent quality with clear assembly instructions. Highly recommend.”

Helpful Report

Posted 7 months ago

“Great service. Delivered when arranged.. on time. The two men were professional and had clearly done this before. Quality of wood is great. Even had praise from a carpenter! Very happy. Took hubby a bit longer to put together as he was doing it on his own. Looks fab”

Helpful Report

Posted 7 months ago

“Fab service no problems building the frame and grandchildren love it.”

Helpful Report

Posted 7 months ago

“Because it makes in order i want to. To fit my design . Also it directly,no middle man. Great self designed online. In my comfortable time.”

Helpful Report

Posted 7 months ago

“Good value for a window made to my measurements. Good quality. Ready quickly and delivered at a time agreed with me. Nice customer service.”

Dunster House Ltd 5 star review on 20th June 2024

Helpful Report

Posted 8 months ago

“Very pleased with the gazebo looks fantastic, had it installed by a builder.”

Dunster House Ltd 5 star review on 31st May 2024

Helpful Report

Posted 8 months ago

“Very pleased with the log cabin👌 thank you”

Dunster House Ltd 5 star review on 8th May 2024

Helpful Report

Posted 9 months ago

“Love it. Very good quality and great service”

Helpful Report

Posted 9 months ago

“Very nice good quality arrived on time we are very happy definitely two man job nearly there time for a bit of decorating”

Dunster House Ltd 5 star review on 7th May 2024

Helpful Report

Posted 9 months ago

“It took us a week to erect the summer house but as I am 81 years old and my husband is 75 years old I think we did well. Climbing on the roof to put the shingles on was a bit hairraising but we did it and it looks lovely and i cant wait to sit in it, lovely quality and plenty of screws,”

Helpful Report

Posted 9 months ago

“Absolutely brilliant..my girls love it and it was so easy to put up..I would recommend dunster house to anyone”

Helpful Report

Posted 9 months ago

“Great product - quick delivery - super qaluity for the price!”

Helpful Report

Posted 9 months ago

“Bought a Terminator cabin some months ago now. Only now had the chance to assemble it. Instructions very clear, components well made and of a good standard. Put together over a couple of days, with no issues. Very pleased and very impressed with with the whole package. Would highly recommend Dunster House.”

Helpful Report

Posted 9 months ago

“From start to finish excellent service excellent customer service delivery team very efficient and helpful being able to track delivery on the day very good ,building straight forward if you've got DIY skills as there is some cutting but it's kept to a minimum”

Dunster House Ltd 5 star review on 29th April 2024

Helpful Report

Posted 9 months ago

“Good customer service. Good delivery arrangements AND they were on time! Easy to follow assembly instructions. Quality product. The Ariane bike shed is also perfect for storing items of equipment used by a sports club.”

Helpful Report

Posted 9 months ago

“Fantastic service. Great product.”

Helpful Report

Posted 9 months ago

“Looks very nice now it’s nearly finished Instructions , was not very clear, plus 70% Of my instructions was for other sheds not very explanatory , did most of it of trial and error, and of my own initiative struggled a bit If you’re not good at DIY You need to get someone to fit it , it’s a bit tricky plus the amount of wood that comes with it !! Had a few damaged pieces, and splits in some boards , I’m on about the food and floor board The walls and base are mint , it looks good , not painted yet with weather 🤠👍”

Helpful Report

Posted 10 months ago

Dunster House Ltd is rated 4.1 based on 365 reviews