Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 4.09

4.1 Rating 352 Reviews

77 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.1

Based on 352 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Dunster House Ltd 5 star review on 26th November 2024

Russell King

Dunster House Ltd 5 star review on 25th November 2024

V - Essex

Dunster House Ltd 5 star review on 28th October 2024

Wendy Izzard

Dunster House Ltd 5 star review on 23rd October 2024

Matthew

Dunster House Ltd 5 star review on 8th October 2024

Amanda

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant..my girls love it and it was so easy to put up..I would recommend dunster house to anyone”

Dunster House Ltd 5 star review on 7th May 2024

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Posted 7 months ago

“Great product - quick delivery - super qaluity for the price!”

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Posted 7 months ago

“Bought a Terminator cabin some months ago now. Only now had the chance to assemble it. Instructions very clear, components well made and of a good standard. Put together over a couple of days, with no issues. Very pleased and very impressed with with the whole package. Would highly recommend Dunster House.”

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Posted 7 months ago

“From start to finish excellent service excellent customer service delivery team very efficient and helpful being able to track delivery on the day very good ,building straight forward if you've got DIY skills as there is some cutting but it's kept to a minimum”

Dunster House Ltd 5 star review on 29th April 2024

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Posted 7 months ago

“Good customer service. Good delivery arrangements AND they were on time! Easy to follow assembly instructions. Quality product. The Ariane bike shed is also perfect for storing items of equipment used by a sports club.”

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Posted 7 months ago

“Fantastic service. Great product.”

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Posted 7 months ago

“Looks very nice now it’s nearly finished Instructions , was not very clear, plus 70% Of my instructions was for other sheds not very explanatory , did most of it of trial and error, and of my own initiative struggled a bit If you’re not good at DIY You need to get someone to fit it , it’s a bit tricky plus the amount of wood that comes with it !! Had a few damaged pieces, and splits in some boards , I’m on about the food and floor board The walls and base are mint , it looks good , not painted yet with weather 🤠👍”

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Posted 8 months ago

“Dunster house are a brilliant company delivering on time, delivery men very helpful especially on the day they came it was none stop rain. I've still not erected the the pagoda due to my garden still flooded. I would highly recommend Dunster house they have been very good 👍”

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Posted 8 months ago

“Absolutely brilliant gazebo easy to follow building instructions. Great product top quality very pleased”

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Posted 9 months ago

“From ordering through to delivery and then installation the service received was absolutely first class. The actual pergola is very sturdy and chunky and the self installation was relatively straight forward although at times 3 people would have been better. The timber sections were all cut with an amazing level of accuracy which helped make the installation straightforward.”

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Posted 9 months ago

“Very professional, easy to order and good quality doors.”

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Posted 9 months ago

“Very easy from start to finish. From ordering online to delivery and putting it up. Very good high quality. We are really happy with it”

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Posted 10 months ago

“Professional service, thank you.”

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Posted 10 months ago

“Very good price for solid log cabin style, rather than flimsy cladding. Really solid doors too, that don't twist, and very nice window mechanism, not just basic hinges. Relatively easy and fun to put up. My wife and I did the whole assembly, including the pirlins, which are quite heavy but manageable with a bit of common sense, lifting one end gradually into place, then the other. Some timbers were a bit twisted or curved, but do what the instructions say and put them lower down and put a convex curve on top of a concave curve. They soon pull each other into place, with a bit of weight on top. Very pleased with the finished job.”

Dunster House Ltd 5 star review on 3rd February 2024

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Posted 10 months ago

“My cabins look fabulous now they are built Can’t wait to move my stuff into them”

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Posted 10 months ago

“Dunster House was recommended to us and I can see why! Polite, knowledgable staff who made deciding, ordering and delivery of our insulated garden room easy and without stress. Highly recommended!”

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Posted 1 year ago

“Great log cabin excellent quality would highly recommend.”

Dunster House Ltd 5 star review on 31st October 2023

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Posted 1 year ago

“Love my summer house, although not quite finished painting the inside. It's pretty perfect.”

Dunster House Ltd 5 star review on 4th October 2023

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Posted 1 year ago

“We used the windows for internal sound proofing for our media room. As a novice with a little help from a friend we succeded in fitting without a problem and they do the job... No noise from the road now. The customer service was excellent, and the quality of the product good.”

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Posted 1 year ago

“what a great Log cabin good price , a person with DIY skills can easily build this”

Dunster House Ltd 5 star review on 16th September 2023

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Posted 1 year ago

Dunster House Ltd is rated 4.1 based on 352 reviews