Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 4.09

4.1 Rating 352 Reviews

77 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.1

Based on 352 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Dunster House Ltd 5 star review on 26th November 2024

Russell King

Dunster House Ltd 5 star review on 25th November 2024

V - Essex

Dunster House Ltd 5 star review on 28th October 2024

Wendy Izzard

Dunster House Ltd 5 star review on 23rd October 2024

Matthew

Dunster House Ltd 5 star review on 8th October 2024

Amanda

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived exactly when they said they would. We had help to put it up and it was up and running in a day and a half. Fairly straight forward and makes a good solid cabin. Can’t wait for good weather again!!! Thank you.”

Helpful Report

Posted 3 years ago

“Easily met all my expectations with regard to quality and value for money.”

Helpful Report

Posted 3 years ago

“Excellent windows even my window fitter was impressed with the quality”

Helpful Report

Posted 3 years ago

“Excellent communication from start to finish. Delivery drivers very helpful and gave me some great tips. Instruction manual could be better as diagrams a bit confusing but otherwise so so happy with our cabin.”

Helpful Report

Posted 3 years ago

“Delivered on time, complete with good quality materials and added items and working instructions. The Gazebo was completed and is a real boon to the patients, staff and visitors at our local hospital. Would highly recommend.”

Helpful Report

Posted 3 years ago

“advice, delivery and service were all excellent, delivery timescales were met and the assembled products met and exceeded all expectations...”

Helpful Report

Posted 3 years ago

“Loved my pergola from dunster house ,my son in law assembled it in 3 hours ,we’ve also put brown heavy duty taupulin on top and fake Ivy as a roof and brown metal feet have been bolted to the floor,perfect for the summer & the autumn nights we’ve had lots of compliments!!!!!”

Dunster House Ltd 5 star review on 18th November 2021

Helpful Report

Posted 3 years ago

“Great service. Great communication (the phone was always answered promptly) nice little shed!”

Helpful Report

Posted 3 years ago

“Simply outstanding from point of Enquiry, to order, to delivery, quality of product and price.”

Helpful Report

Posted 3 years ago

“Great value for money. Was hard for my carpenter to work it out but raw materials and general quality very impressive.”

Helpful Report

Posted 3 years ago

“Easy ordering, kept informed until delivery date, excellent service from the delivery team, well made, quality product, would definitely buy again”

Helpful Report

Posted 3 years ago

“Good quality timber delivered by very friendly and efficient staff. We were kept advised as to how order was going throughout process.”

Helpful Report

Posted 3 years ago

“Bought a log cabin during the Summer,it was delivered on time,we erected it ourselves which only took a weekend(husband in the building trade,which helped)couldn’t be more delighted with it,we now have a beautiful solid garden bar😃.”

Helpful Report

Posted 3 years ago

“Very helpful”

Helpful Report

Posted 3 years ago

“Bought two products from here. Exceptional quality for both. A swing slide set with a Fort and a wooden gazebo. Would recommend and would buy again. Only negative is after sales help and customer support. Or rather the lack of.”

Helpful Report

Posted 3 years ago

“So easy to assemble the quality of wood is great definitely would recommend I now love my garden.”

Helpful Report

Posted 3 years ago

“Lovely good looking gazebo Make sure to follow instructions And definitely pre drill holes. Would buy again.”

Helpful Report

Posted 3 years ago

“Good quality item, arrived as promised and very easy to assemble. I would highly recommend them to anyone”

Helpful Report

Posted 3 years ago

“Excellent service. Very happy with windows. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Best purchase of last year! This 2mx2m pergola was such a good price and axing quality. It came with all the fixtures and fittings and was straight forward to put together. It's just the right size for my small garden and I spent so much more time outside. So glad I found this on the Dunster site ordering was easy, the delivery was arranged before hand and the delivery guys were really helpful. Can't wait for next summer!”

Helpful Report

Posted 3 years ago

Dunster House Ltd is rated 4.1 based on 352 reviews