Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,615 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

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English

“Had a skip off Dunmow last Monday, can't fault them one bit. We needed to get rid of some waste after having a new bathroom fitted and a new fitted kitchen being started on Monday too. We were sent a hippo bag by Wickes with the bathroom for the waste to be put into, after waiting 4 weeks for the hippo bag to be picked up I phoned them and asked for it to be picked up, they wanted £420 to pick the bag up.... Told them where to get off. I waited until the kitchen installation start date, last Monday the 11th of December to order a skip from Dunmow Skips, the skip came and the wife asked the driver if he could lift the hippo bag full of bathroom waste into the skip? The driver willing obliged and left the skip for us to fill with the remnents of our old and new kitchen. Can't speak highly of the driver and company, if only all companies were like Dunmow.”

Helpful Report

Hi Nigel Thank you for taking the time to leave us a 4-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service all round. They were the only company who were able to clear the house in one go. I can also recommend the support from their office. Special thank you to Laura in that office as well.”

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Thank you so much, Chris, for your wonderful 5 star rating of Dunmow Group! I'm so glad to hear that you received excellent service and that they were able to clear the house in one go. I'm also glad to hear that you had a positive experience with the support from their office and want to send a special thank you to Laura in that office as well. We greatly appreciate your kind words.

“Polite and good communication”

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Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service from ur man that delivered my skip thank you so much.”

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Thank you so much for your 5 star rating of Dunmow Group! We are delighted to hear that you received excellent service from our delivery man and are so pleased that this has been your experience. Thanks again!

“So professional and polite and we got at short notice as well I’d highly recommend them”

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Hi Loraine Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Arrived on time. Lovely and friendly. Dismantled sofa and took away. I'm a pensioner and disabled and couldn't have helped. Am very happy to be able to recommend. And absolutely loved that they have planted a tree. Definatley Will use them again.”

Helpful Report

Hi Janice, thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our Waste collection service, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Both delivery and collection went smoothly. Collection was delayed by 1 day but was called by helpdesk day before planned collection to advise of this. Only problem was that we wasn't advised that Saturday morning collections start at 7.30am, don't think my neighbour was so impressed!”

Helpful Report

Hi Julie Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Great service and friendly staff”

Helpful Report

Hi, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“I have used Dunmow for many years and have never been let down. Highly recommended.”

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Hi Simon Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“These guys are amazing, they came early as requested to take the skip away and made everything really easy. Thanks for another easy job”

Helpful Report

Thank you so much, Tony, for your five star rating of Dunmow Group! We are so glad that we were able to make the skip removal process hassle free for you. It's always so encouraging to hear that our customers appreciate our efforts, especially in such a positive way. Thanks again for your kind words, we look forward to serving you again soon!

“Very quick delivery. No hassle at all.”

Helpful Report

Thank you so much Nathan for your five-star rating of Dunmow Group! We are so glad to hear that you had a great experience with us - very quick delivery and no hassle at all! We really appreciate your loyalty and the fact that you chose to shop with us. Thank you!

“Happy and understanding staff on the telephone and friendly guys collecting the item”

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“Quick, easy and clean. Great service!”

Helpful Report

Hi Adam, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Skip delivered and collected on time. Easy”

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Hi Rominta Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very good service”

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Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very efficient. The Dunmow group keep one up to date at every stage so there are no slip ups. Definitely recommend this firm.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service. Communication with booking and collection teams excellent every step of the process. Their driver was amazing, we aren't the easiest place to get to but he delivered and collected with no issues, putting it exactly where I wanted it. Great team used before and would use again. Thank you”

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“Great communication throughout. Very efficient and skilled driver as ours isnt the easiest place to get into and out of. Thanks for a great speedy service”

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Hi Jen , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“From start to finish the whole job was dealt with politely and efficiently. Great value for money also.”

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“Good service! Thank you”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,615 reviews