Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,615 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

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English

“Helpful over delivery and collection. Driver was cheerful and efficient. Dunmow are always very prompt and within the timeframe that they give.”

Helpful Report

Hi, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“A text was send 15 minutes before arrival with was outstanding The driver was also very helpful in loading of Skip. all in our 1010 service.”

Helpful Report

Hi Lee , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“When I phone I have always been greeted by a knowledgeable member of your Team. I tell you what I want and you deliver. Your drivers are polite and friendly a credit to your Company. Excellent Service - Thank you”

Helpful Report

Thank you so much for your 5 star rating of Dunmow Group, Helen! We are so glad to hear that you have been welcomed by a knowledgeable team member on the phone, received excellent delivery, and that our drivers have made your experience a positive one. It is customers like you who make us strive to always provide the best service possible. We are so grateful for your kind words - thank you again!

“Very friendly staff and a great job well done ✅ and I'll see you again in the new year”

Helpful Report

Thank you very much for your 5 star rating of Dunmow Group! We are delighted to hear that you had a positive experience with our very friendly staff and that you were pleased with the job that was done. We look forward to seeing you again in the new year!

“Driver comes, exchanges, job done, no complaints, no bother.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very accommodating when I needed to change my pick up time. Friendly over the phone & in person. Would recommend anyone to use.”

Helpful Report

Thank you so much, Nina, for your 5 star rating of Dunmow Group. We are so pleased to hear that you had a positive experience when you needed to change your pick up time. We're stoked that you found our team to be friendly over the phone and in person too. We really appreciate your recommendation and look forward to helping you in the future.

“Very good and so efficient. Definitely recommend this firm.”

Helpful Report

Hi Edward Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Fantastic company to deal, wouldn’t use anyone else.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Brilliant Service!! 5 Stars. Skip delivered and removed on dates requested, at short notice. Telephone support team and drivers all very friendly and helpful. Very impressed!”

Helpful Report

Hi , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers and customer service team, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Always professional and very good communication. Would highly recommend them. Pricing very good as well compared to other skip providers.”

Helpful Report

Hi Stewart, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service!”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Would have given 5 stars for service but i had to keep ringing the office to book a job . Was told i would be called back 3 or 4 times but never happened.”

Helpful Report

Hi, we can only apologize that no one came back to you, i assure you this is not our usual practice. thank you so much for the 4 stars , we really appreciate your feedback, if there is anything we can do for you please do not hesitate to ask. kind regards The Dunmow Group

“Very reasonably priced. Excellent, friendly service and excellent communication. Skip delivered on time. Would highly recommend and would definitely use again.”

Helpful Report

Hi Andy, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service at a competitive price”

Helpful Report

Hi Richard, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Great service, Dunmow kept me updated though delivery and collection.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service drivers are polite and friendly brilliant company highly recommended 👍”

Helpful Report

Hi Sarah , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very professional driver who ensured the skip was exactly where I wanted it.”

Helpful Report

Hi Robert, thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Really professional, polite and efficient. The guys called beforehand, and then work d quickly to remove the waste. They were polite and made sure all was in order before they left. Good price and easy to use website. Will use again and will recommend.”

Helpful Report

Hi Katy , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our waste collection team, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Everything was fine until I realised that mixed construction did not include Plasterboard. When ordering a second skip I discussed the situation and as the skip was full I was charged £88 extra, and the loyalty discount code Loyal5 can't be applied as it's not an online order. I won't be using Dunmow skip's again as their customer service is non existent.”

Helpful Report

Hi Michael, i can only apologize that it was not clear to you that plasterboard has to be separate to other waste. This would of been on the booking platform when you booked through our website and we did offer a number of alternatives for you to resolve the situation. we are happy to discuss this further if this is not resolved for you, please do give us a call on 01245 466646. We look forward to hearing from you. many thanks The Dunmow Group.

“Have used twice now. Skip delivered on time and helpfully positioned. Collected when booked.”

Helpful Report

Hi Gordon, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

Dunmow Group is rated 4.9 based on 2,615 reviews