Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“They arrived prompt on the chosen day, the gentleman who delivered the skip was polite and asked where I would prefer the skip to be placed, also showed respect for the property when placing the skip in the requested spot on the drive.”

Helpful Report

Hi Gary, thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“They drop off and pick up when they say they will, no issues at all. Easy to book online.”

Helpful Report

Hi Paul, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service, I needed to change my collection day and it was done without issues, will definitely use again”

Helpful Report

Hi Sarah, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very good and easy service”

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Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Cannot fault. Efficient, well priced. Go to for skip hire.”

Helpful Report

Hi Daniel Thanks for taking the time to leave us a 5 star review! We will be sure to pass your comments onto the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service as ever”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service”

Helpful Report

Hi Anthony, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Website is clear, concise and very easy to use”

Helpful Report

Hi Andrew, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very happy with Dunmow group. Learned of them through word-of-mouth. The house has a medium-sized L-shaped drive and the arms of the vehicle were able to extend and place the skip beside the house and garage allowing car access. Gave tips like using See-thru bags for recyclables. The window of two weeks (preset) to fill an 8-yard skip is great. The website is user-friendly and then all the bills are itemized so you understand the service. You get what you pay for essentially and when it comes to all this digital stuff it's quite nice is getting a subsequent thank you email from the family. Will use them again. A fourth time.”

Dunmow Group 5 star review on 18th February 2023

Helpful Report

Hi David, thanks for taking the time to leave us a 5 star review! We are so pleased you found our service to be prompt and efficient, with great customer service.i will be sure to pass your comments on to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Reliable, helpful. Friendly team. Would definitely recommend them.”

Helpful Report

Hi Sharon, thanks for taking the time to leave us a 5 star review! We are so pleased you found our team to be friendly, with great customer service.i will be sure to pass your comments on to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service but would of like to of been able to have it delivered earlier, not able to track the order. Service was good delivery driver was helpful and friendly. Would order from you again.”

Helpful Report

Hi Paul, thanks for taking the time to leave us a 4 star review! thank you for the feedback on tracking the order, we will look into this moving forward for future bookings. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service driver was polite a very helpful”

Helpful Report

Hi Richard, thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Didn’t send big enough lorry to Collect a full skip which delayed finishing our building work .”

Helpful Report

Hi Chris thank you for taking the time to leave a 4 star review , we are sorry for the delay on your building work we can only apologise for having to come back a few hours later that day to collect the skip. we will take this on board for future booking to endeavour this does not happen again. thank you again for your feedback. we look forward to your custom in the future kind regards Dunmow group

“Very efficient”

Helpful Report

Hi Fergus Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Just easy, professional, on time and friendly”

Helpful Report

Hi Lucy, Thank you for taking the time to leave us a 5-star review. We are pleased you found our service Friendly and efficient. We look forward to your custom again in the future. Kind regards, Dunmow Group

“Great service”

Helpful Report

Hi Raichel, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Ordered a skip online said it was for 14 days, didn't get 14 days hire. Staff didn't care when I questioned it thought it was funny.”

Helpful Report

Hi Ian, my apologies you felt our staff didn't care, this is not the case and we are sorry if it came across this way to you. in regard to the 14 day hire terms , where your skip was delivered on 5th Dec at 8.12am and collected on the 19th Dec at 7.21am , i can only apologise for the hour less on your 14 day hire , we do our best to keep these collections as efficient as possible and plan our drivers work to what works logistically on the day, so the times can differ ever so slightly. We will endeavour to keep this as accurate as possible moving forward and again my apologies for the 1 hour shortage on your 14 days. Kind regards, Dunmow Group

“Good service, good prices, and friendly drivers. Recommended”

Helpful Report

Hi Grant, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our Drivers! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Good service”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The skip was delivered on time and when I requested it to be picked up 3 days earlier than arranged it was no problem.”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,610 reviews