Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My "go to" company for skip hire. Ordering on line is so easy, size, length of time, and prices are all clear. Delivery and collection were simple to book too. Drivers were polite and helpful .”

Helpful Report

Hi John, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service, delivered and collected on time very efficiently”

Helpful Report

Hi Joan, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“excellent service”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Friendly and helpful driver”

Helpful Report

Hi Dave , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Ordered a skip, good communication throughout, with friendly staff and would/will be using them again. Wouldn’t use any other now. These are a top company”

Helpful Report

Hi Carrie, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very polite members of staff booked online skip arrived on the day and collect the following driver was very helpful and polite will use again in the future”

Helpful Report

Hi Lisa, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Dunmow skips are great, they helped me with my order and guided me through making sure I had sufficient space and permissions in place before taking my order. The customer service team were very helpful and friendly. I have hired 2 skips from them and both occasions I have had absolutely no issues whatsoever. Would highly recommend.”

Helpful Report

Hi Donna , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our Customer service team , we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very perlite and very professional at there job”

Helpful Report

Hi Helen Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service and great price. Cannot fault Dunmow at all”

Helpful Report

Hi Adam, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Collection date changed without notification, so personal items were thrown out the skip, and travellers helping themselves.”

Helpful Report

Hi my apologies there was no communication around your collection of your skip, we do advise collections can take up to a few days but there should have been a phone call to notify you of the change in date. i can only apologise this is not our normal practise. please do give us a call on 01245 466646 and we can discuss this further for you. kind regards Dunmow Group

“On time both ways excellent service”

Helpful Report

Hi Michael, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“An excellent service”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“These people never collect a skip when requested. It sits there for days and days after promised collection and you just get fobbed off with excuses. Would never use again. Not recommended.”

Helpful Report

Hi, i can only apologise for the service you have received. we endeavour to collect skips as quickly as possible and to communicate with our customers at every point of the journey. please do give us a call so we can discuss this further and rectify any problems you may have had on 01245 466646. kind regards Dunmow Group

“Well, this was a good company until recently, i used to call and get skips dropped and collected at the drop of a hat. Recently however getting a skip is the easy part, change over mostly ok, but getting a collection is like pulling teeth. Booked my collection on 14th July and was told it would happen on the following Tuesday, phone call from them at around 4pm on the Tuesday saying its been rolled over and would be collected latest Friday, WTF seriously, Phoned today Thursday to confirm and was told between 3 and 5pm today, No collection and no call. From the biggest skip company in Essex i would expect more and this is becoming a common occurrence. I'm only a small company and my customers are important to me, so when i cant even tell them when they can have there drive back how does this make me look. Sorry Dunmow Skips i may not spend much with you but i think its time to go elsewhere.”

Helpful Report

Hi, i can only apologise in the service you have received lately, i assure you this is not the new normal. we value all of our customers big and small, please do give us a call and we will do our utmost to rectify this for you moving forward on 01245 466646. kind regards Dunmow Group

“No problems, no fuss. Delivered when they said, collected when they said.”

Helpful Report

Hi Les, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service, would definitely use again.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Quick, easy and efficient - would def use again”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service, prompt delivery and the man dropping off was polite. Even dropped the skip exactly where I wanted it.”

Helpful Report

Hi Michaela , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I use Dunmow group regularly and the service is always excellent.”

Helpful Report

Hi Thanks for taking the time to leave us a 4 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,610 reviews