Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have used Dunmow skips 3 times this year on all occasions the on-line ordering has been simple, delivery and collection when stated also drivers placing skip exactly were indicated all backed by email. I have experienced a 5 star service”

Helpful Report

Thank you for taking the time to leave us a 5-star review Viv! We are so pleased to hear your experiences with us, on all occasions, have been a 5-star service. We are thrilled to learn your feedback on using our online booking system, it is important to us to ensure our customers find our systems to be user-friendly. We look forward to your custom again in the future. kind regards, Dunmow Group.

“Very reasonable, reliable delivery and collection.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Steven! We are so pleased to hear you found our services to be reasonable and reliable here at Dunmow Group and we look forward to your custom again in the future. kind regards, Dunmow Group.

“Very professional and reliable service, skip arrived on time and was collected when requested. Would recommend this company 100%.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Natasha! We are thrilled to learn about your experience when using our services here at Dunmow Group. We always aim to provide our customers with an efficient,t reliable and professional services, so it is great to hear this was your experience. We look forward to your custom again in the future. kind regards, Dunmow Group.

“Skip arrived when they said it would. They even delivered to an area that they don't normally cover.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Janice! We are so pleased to learn you found our services here at Dunmow Group to be efficient, and that we were able to provide you with our services out of our normal area. We look forward to your custom again in the future. kind regards, Dunmow Group.

“Great service polite and efficient”

Helpful Report

Thank you for taking the time to leave us a 5-star review Rachel! We are thrilled you found our team and services to be friendly and efficient here at Dunmow Group. We will pass your feedback on to our team. We look forward to your custom again in the future. kind regards, Dunmow Group.

“Professional service from online ordering through to completion. Highly recommended.”

Helpful Report

Thank you for taking the time to leave us a 5-star review John! We are delighted to hear you found our services here at Dunmow Group to be efficient and professional from start to finish. We will pass on your feedback to our team. We look forward to your custom again in the future. kind regards, Dunmow Group.

“Excellent communication and ability to use social networking platforms to contact the team. Friendly team willing to help.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Mr. R Smallcombe! We are delighted to learn your experience on using our services and our communication methods here at Dunmow Group. It is important to us to ensure we are easily accessible for our customers, so thank you very much for this feedback! We look forward to your custom again in the future. kind regards, Dunmow Group.

“The best skip service I have ever used. Excellent service, time keeping and staff, all friendly and polite. A professional service. Will never use anyone else again. Needs 10 plus stars. Excellent”

Helpful Report

Thank you for taking the time to leave us a 5-star review Jay! We are so pleased to receive this feedback. We always aim to provide our customers with an efficient, friendly and professional service, so it is great this has been your experience. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. kind regards, Dunmow Group.

“Always find your company very professional and reliable and price competitive”

Helpful Report

Thank you for taking the time to leave us a 5-star review Ian! We are thrilled to learn your feedback on using our services here at Dunmow Group. We always aim to provide our customers with an efficient and professional service, so it is great to hear this was your experience. We look forward to your custom again in the future. kind regards, Dunmow Group.

“As always an excellent service”

Helpful Report

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear your brillaint feedback on using our services here at Dunmow Group and we look forward to your custom again in the future. kind regards, Dunmow Group.

“Excellent from beginning to end ⭐️ Lads came early to .Thank you so much”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Suzanne! We are thrilled to hear you found our services here at Dunmow Group to be excellent from start to finish, and we will be sure to pass on your feedback to the team. We look forward to your custom again in the future. kind regards, Dunmow Group.

“great service, very helpful quick turnaround”

Helpful Report

Hi Karen, thanks for taking the time to leave us a great review. We are thrilled to hear you found our services here at Dunmow group to be great and that our team were helpful and efficient. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Okay, so it's only skip hire but wow what a great service compared to others I've used. Simple online booking process, explaining skip sizes and costs. received an email telling me when the skip was on its way, another confirming delivery. Collection just as simple, with email confirmation of the vehicle on its way to me and another, when it had been picked up. Moderne, efficient and simple as well as competitive pricing. Very impressed.”

Helpful Report

Thanks for the 5 star review Stewart, we appreciate your time leaving it. We are thrilled to learn your feedback on using our online booking system and that the process from start to finish was smooth and efficient. We always aim to provide our customers with an efficient and professional service, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The ordering process and skip were good, however I think it is very poor that the company doesn’t call you or send an automated message the day before to say that they will be collecting.”

Helpful Report

“Great service so far. Easy to order and the delivery was spot on.”

Helpful Report

Hi Denny, thanks for taking the time to leave us a 5-star review! We are so pleased to learn your feedback on using our services here at Dunmow Group. We always aim to provide an efficient and friendly service to all of our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Quick and efficient service”

Helpful Report

Thank you for taking the time to leave us a 5-star review! We are thrilled you found our services here at Dunmow Group to be efficient and quick. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The skip when delivered, was put on the drive with no one informing they had done so - by chance it was at the right place on our big drive however in front of the garage - my Mum is disabled and for her safety there could have been issues Also on pick up they did not pick up on the day stated in the email and when I questioned this they said it can be within 2 working days of the date….why is this not in the email? I am needing a skip on the 6th Dec however I am not confident to order. I have to say customer services did take my concerns seriously and totally agreed with them, refunded the cost of reliever when I asked for compensation”

Helpful Report

Hi Renuka, we are sorry that you have not been happy with our service when delivering and the collection of the ordered skip. We take all feedback back we receive from our customers seriously, and we will pass this feedback to our IT team to update the email content for collection. We are pleased to hear you found our customer service team to be helpful. Thank you for your honest feedback. Dunmow Group.

“The staff are courteous and always ready to help. The two Romanian gentlemen who drive one of your rubbish vans are so nice and helpful they are a credit to your company.”

Helpful Report

Thanks for taking the time Annette to leave us a brilliant review. Such lovely feedback to receive about our team here at Dunmow Group and we will be sure to pass on your feedback to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very professional, quality skips, good prices and very reliable. I've used them several times over the last 12 months and would recommend them to anyone.”

Helpful Report

Hi Robert, thank you for taking the time to leave us a great review! We are thrilled to receive this feedback on how you have found the services Dunmow Group has provided you. We always aim to provide our customers with a professional and efficient service, so it is fantastic to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very good service delivered when they said and collected when they said. Friendly and helpful staff”

Helpful Report

Thanks for taking the time to leave us a 5-star review Dean! We are so pleased to hear you found our team here at Dunmow Group to be friendly and helpful. We aim to provide an efficient and professional service to our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,610 reviews