Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,611 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

Write Your review

Tell us how Dunmow Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have used Dunmow Group a couple of times now. Great advice even for a domestic customer. I used Whatsapp for some advice on the type of skip and lead times. Very easy and secure on-line purchase, email reminders and Covid-safe delivery. Very professional service and will always use and recommend them”

Helpful Report

Thanks so much for taking the time leave us a great review! We are thrilled to hear you were pleased with our easy, user friendly online booking system. We always aim for an efficient service for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Where can I start.... from start to finish when using dunmow for waste collection and aggregate deliveries I found very professional. The staff on the phone were very helpful and polite. The grab driver is one of the best I’ve seen in my years of having grabs he was tidy and went the extra mile to help, and the deliveries were on time and tidy and polite. Will be using dunmow for the foreseeable future. Thanks again dunmow and the team 👍🏻👍🏻”

Helpful Report

Thanks so much for taking the time leave us a 5 star review! We are pleased to hear you found our friendly team here at Dunmow to be helpful and polite and that our grab lorry team were one of the best you have ever experienced. We will be sure to pass your great feedback on to our team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“This is the third time I’ve used Dunmow Waste Collection now and every time they’ve been really helpful and friendly. Always prompt as well. I would recommend them highly !”

Helpful Report

Hi Jo, Thanks so much for taking the time leave us a positive review! We are so pleased to hear you have just used our services for a 3rd time. It is great to hear you always find our lovely team to be friendly and helpful. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Customer service was brilliant. The office staff talked me through the options and prices and we took it from there. All very simple. And the two guys with the van did a great job. They were done in no time and were both very courteous and friendly. I would definitely recommend.”

Helpful Report

Thanks so much for taking the time leave us a 5 star review! We are pleased you found speaking to our friendly customer service team helpful, and that the waste collection team met your expectations. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Friendly and efficient service”

Helpful Report

Thanks so much for taking the time leave us a positive review! We are thrilled to read you found our service here at Dunmow, to be friendly and efficient. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Dunmow skips are by far the most professional skip company I have used. The admin and communication is always spot on. The drivers are helpful and very polite. 10 out of 10. Thoroughly recommend them”

Helpful Report

Thanks so much for taking the time leave us a positive review! We are delighted to hear your experience on using us here at Dunmow Group. We always aim to provide our customers with a professional, polite and helpful service so it is great to hear that this was your experience of us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Was shocked at the price increase and the time limit on the skip tbh. I had one a few months ago was cheaper and unlimited. However nice customer service”

Helpful Report

Thanks for taking the time leave us a review! We are pleased to hear you are happy with our service. Prices do change from time to time inline with inflation. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent service. We ordered the 8yd skip in the evening for the next day. It snowed quite alot overnight...and the skip still arrived! We were over the moon! We booked collection for a week later but when the skip was full we rang them and they collected early. Excellent service. Very polite, chatty driver too. We will definitely call them again. Thank you”

Helpful Report

Hi Mark, Thanks so much for taking the time leave us a positive review! It is great to read such a positive experience using our services and team. We are so pleased we still met your expectations despite the unpredictable weather we sometimes have. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service from start to pickup & very reasonable prices, would definitely recommend.”

Helpful Report

Hi Alan, Thanks so much for taking the time leave us a 5 star review! We are so pleased to hear your experience with us from start to collection was efficient and prompt. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Very good service, always delivered and collected when required. Would definitely use again.”

Helpful Report

Hi Nick, Thanks so much for taking the time leave us a positive review! It is great to hear you are happy with our service here at Dunmow Group and that you find our team to be prompt. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Amazing service from order to collection and made my little boys day that the delivery drivers waved at him! Will be using again in the future and highly recommend 👌”

Helpful Report

Thanks so much for taking the time leave us a 5 star review! We are so pleased to hear your little boy was excited by our friendly delivery team waving, and we cannot wait to welcome your custom back in the future. Kind regards, Dunmow Team

“EXCELLENT service start to finish. Great website gave me an instant quote, was then able to book and pay for the skip with ease. Note sent to driver was acknowledged and skip delivered and retrieved on time and without anyone being present. Thank you”

Helpful Report

Thanks so much for taking the time leave us a positive review! We are thrilled to read your positive feedback to us. It is great to hear you found our website clear and easy to use, and that our driver met your expectations. We will be sure to pass on your comments. We look forward to your custom again in the future. Kind regards, Dunmow Team

“I phoned around a few companies/people recommended by agents after a tenant left various large items at my house. Dunmow Group were not one of the recommendations but were the most reasonably priced. They were able to provide an appointment with a one hour window, the guys that collected phoned ahead to say that they would arrive in 10/15 minutes - and they did! (It's a shame that I find that so surprising). I have confirmation that the waste has been collected, so I feel quite confident it hasn't just been dumped somewhere. Good job. Thank you.”

Helpful Report

Thanks so much for taking the time leave us a 5 star review! We are so pleased to hear your feedback on using our waste collection service. It is great to hear you were happy with our efficient and prompt service from the team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Would definitely recommend. Online booking process to remove a mattress was super simple and a really useful hassle free feature. Booked at 10pm for the following day. Was collected by 9am! Great service.”

Helpful Report

Hi Ian, Thanks so much for taking the time leave us a great review! We are so pleased to hear you found our service to be prompt and efficient. We always aim to deliver the highest possible service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service from start to finish. No fuss, timely delivery and collection of the skip. Even received a courtesy call after ordering, as they had just initiated a new system and wanted to know if I had found the process easy. I would definitely recommend.”

Helpful Report

Hi Paul, Thanks so much for taking the time leave us a positive review! We are so pleased to hear your feedback on using our skip service. We always aim for friendly, efficient and prompt service for our customers, so it is great to hear this was your experience you received. We look forward to your custom again in the future. Kind regards, Dunmow Team

“I spoke to several companies in Essex and found these were very responsive and have done a fantastic job at a fantastic price would recommend and definitely use again”

Helpful Report

Thanks so much for taking the time leave us a positive review! We are delighted to hear your experience with using us at Dunmow was a responsive and positive one. We always strive to met the expectations of our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Had a very good experience with dunmow they were very helpful with information and pricing very responsive with the text messaging service delivered and taken away with a smile would highly recommend”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We are delighted to hear you had a great experience using our text messaging service when ordering your skip. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Polite, efficient and very accommodating company. Have used them many times and will continue to do so.”

Helpful Report

Thanks for taking the time to leave us a great review! We are thrilled to hear your found our services and team to be polite, efficient and accommodating, we always strive to deliver the best possible service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Brilliant company! Have had 3 skips during my house renovation and it has been so quick and effortless. Will use again definitely”

Helpful Report

Hi Frankey, Thanks for taking the time to leave us a lovely review! We are so pleased you have received and are happy with our quick and effortless service from our lovely team here at Dunmow. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service. From the online booking to the gentleman that called me from the office regarding my online booking, all fantastic. Got council permit sorted and delivered the skip the very next day. Definitely recommend.”

Helpful Report

Thanks for taking the time to leave us a positive review! We are delighted with your feedback on our service and our friendly team. We always aim to deliver our customers a prompt and efficient service. We look forward to your custom again in the future. Kind regards, Dunmow Team

Dunmow Group is rated 4.9 based on 2,611 reviews