Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,611 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

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English

“I used this company for two services. Household waste removal and skip hire. The office staff were pleasant and efficient. The waste removal was fast, thorough, and the guys were pleasant and efficient. The skip arrived as arranged and was collected to schedule. I would have no hesitation in using this company again or recommending them to others. The price is reasonable and I am very happy to give this recommendation. Alex Brady”

Helpful Report

Thank you so much for taking the time to leave us a positive review! We are delighted to hear you have used a range of our service we offer at Dunmow, and that your experience of our team was a efficient, prompt and pleasant one. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Professional, polite and very grateful they agreed for us to have the skip an extra week. Great price. Will definitely use their business again. Thank you”

Helpful Report

Many thanks for taking the time to leave us a positive review! We are thrilled to hear your feedback on our lovely team at Dunmow. We always aim to provide our customers with a professional, friendly and polite service and it is great to hear this was your experience when using us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Overall great service, helpful, polite & friendly staff. Easy to book and sufficient delivery.”

Helpful Report

Hi Kelly, Thanks for taking the time to leave us a 5 star review! We are delighted to hear that you found our lovely team at Dunmow to be helpful, polite and friendly - we will be sure to pass this feedback on. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Easy to book. Turned up when we wanted and collected when they said they would. Perfect.”

Helpful Report

We are thrilled to hear you found our services easy, efficient and prompt when ordering your skip. We always aim to provide the best possible service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great prices, clear ordering on the website, delivery and collection within a 4 hour timeframe not all day like some skip suppliers and brilliant customer service from the tram at Dunmow. We’ve had 9 skips from them due to a house renovation and would thoroughly recommend them.”

Helpful Report

Hi Jonathan, Many thanks for leaving us a great review! We are pleased to hear that you found our online services to be clear and simple. It is great to hear your feedback on our delivery to collection and in regards to our brilliant customer service team. We will be sure to pass this feedback on. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Amazing company, the driver is very helpful and friendly and Sam the sales lady is lovely, highly recommended.”

Helpful Report

Hi Mandy, Thanks for your lovely review! We will be sure to pass your feedback on to the team. We are thrilled to hear you find our team to be friendly and helpful. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Used these for years, on our 3rd skip this year due to moving and it’s always a stress free and straightforward process, will be using and recommending them in the future!”

Helpful Report

Thank you so much for taking the time to leave us a review! We are so pleased to hear your experience when using us is always a smooth and straight forward process and we look forward to your custom again in the future. Kind regards, Dunmow Team.

“Customer service was brilliant, lovely lady Sam in the office always very helpful and the driver was very friendly and very clean drop, I would strongly recommend this company”

Helpful Report

Hi Mandy, thanks for taking the time to leave us a great review! We are delighted to hear your experience using our friendly customer service team. We will be sure to pass your feedback on. We look forward to your custom again in the future. Kind regards, Dunmow Team

“This is now the 3rd skip that I've had from the Dunmow group, and I'm just dead impressed at how professional they are! Everyone has arrived bang on time, they text near the end of the two week slot, to make sure it's ready to pick up, and take it away when expected. I'd recommend them to anyone needing a skip....First class service, which is pretty rare these days!”

Helpful Report

Hi Dean , Thanks for taking the time to leave us a 5 star review! We are so thrilled to hear your feedback on the professionalism you have found when using our friendly team. It is great to hear you have found our service to be prompt, efficient and professional. We will look forward to your custom again in the future. Kind regards, Dunmow Team.

“Drop off and pick up couldn’t of gone any smoother and office on the phone couldn’t of been more helpful”

Helpful Report

We are so pleased to hear you found our team to be helpful and the service to be a smooth progress. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Team.

“Great Service from ordering through to collection. Very competitive prices and friendly staff.”

Helpful Report

Thanks for taking the time to leave us a great review! We are thrilled to hear you found our team to be friendly and helpful from booking through to collection. We look forward to your custom again in the near future. Kind regards, Dunmow Team.

“Great service from ordering to the grab delivering. Friendly, reasonable pricing, on time. Definitely recommend.”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We are delighted to hear you found our service from booking to delivery to be a such great and straight forward service. We look forward to your custom again in the future. Kind regards, Dunmow Team.

“Great service good price five star service”

Helpful Report

We are thrilled to hear your positive feedback on our service! We look forward to your custom again in the future. Kind regard, Dunmow Team.

“First class service from phone call to Sam to book,to brilliant driver for muck away. Used many times, will continue to use when needed.”

Helpful Report

Thank you for taking the time to leave us a great review! We are thrilled to hear you have found our service to be first class. We always aim to deliver a professional and efficient service for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great customer service! Been using more of Dunmow waste this year, so far outstanding service! Skips turn up bang on time and taken away promptly on request. Very competitive prices!! Also used the grabber recently, driver did exceptional well considering it was dark and had to get down tight roads. Will be using more of their services. 10/10 !!”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We are so pleased to hear you have found our service to be prompt and efficient. We will be sure to pass on your great feedback to the grab lorry team. We look forward to your returning custom in the future. Kind regards, Dunmow Team

“Great service! Steve goes above and beyond”

Helpful Report

Thank you for taking the time to leave us a great review Liane! We are pleased to hear you were happy with our service. We look forward to your returning custom in the future. Kind regards, Dunmow Team.

“Great price, very helpful, the grab man was very polite and did the job brilliantly, left the property with no mess at all, I would defiantly recommend this company.”

Helpful Report

Hi Mandy Thank you so much for taking the time to leave us a 5 star review! We are so pleased to hear your feedback on our friendly team. We will be sure to pass your feedback on to the grab team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent communication via email. Informed when skip was en route, then when delivery had been completed and then quickly received the signed ticket. This is very good communication and really gives the customer confidence.”

Helpful Report

Thanks for taking the time to leave us a positive review! We are thrilled to hear your feedback on using our service. We always aim to deliver outstanding communication to our customers. We look forward to your returning custom in the future. Kind regards Dunmow Team

“Very happy with the service from first contact, delivery and collection. Will definitely be recommending.”

Helpful Report

Thank you for taking the time leave us a great review! We are so pleased to hear your were very happy with our service from the your first contact through to collection. We look forward to your returning custom in the future. Kind regards, Dunmow Team

“Fantastic service. Easy quote and collection service arranged via whatsapp. Really quick quote and collection arranged within 24 hours. Call before to confirm, and polite, quick collection of bulk household DIY waste. Highly recommended.”

Helpful Report

Hi Lisa Thank you for your 5 star review! We are so pleased to hear your feedback on using our WhatsApp and collection service - we will be sure to pass this feedback on. We look forward to your returning custom in the future. Kind regards Dunmow Team

Dunmow Group is rated 4.9 based on 2,611 reviews