Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,611 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always easy to deal with. Never had a problem.”

Helpful Report

Hi Mark, Thanks so much for taking the time leave us a 5 star review! We are thrilled to hear you find our customer service team 'easy to deal with'. We always aim to deliver the most professional, efficient and prompt service for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent Excellent Excellent! Everything about my experience with Dunmow Group has been perfect. A thoroughly professional company with friendly and knowledgeable staff. It was a joy to do business with them!”

Helpful Report

Hi Mark, Thanks so much for taking the time leave us a positive review! We are so thrilled to hear your experience with us here at Dunmow Group. We always aim for a our customers to receive a friendly, helpful and professional service and we are delighted this is what you experienced. We look forward to your custom again in the future. Kind regards, Dunmow Team

“The service was great and Sam in particular was really helpful (even when we upped the number of loads last minute!). Wouldn’t hesitate to use them again.”

Helpful Report

Thanks so much for taking the time leave us a positive review! We are thrilled to hear you had a great experience with our customer care team. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent delivery & collection service. Would certainly use again.”

Helpful Report

Hi Alan, Thanks so much for taking the time leave us a 5 star review! We are pleased to learn you were extremely happy with our delivery and collection team. We always aim for the best possible customer service for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Five star service. I would definitely recommend.”

Helpful Report

Hi Sharon, Thanks so much for taking the time leave us a great review! We are thrilled to receive your feedback of a 'five star service'. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Professional, prompt,polite and a very good service.”

Helpful Report

Hi Elaine, Thanks so much for taking the time leave us a 5 star review! We are delighted you received a professional, prompt and polite service from our lovely team here at Dunmow Group. We always aim for the best possible service for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“A skip is a skip but what differentiates Dunmow Skips is the customer service. Spoke to two or three of the team who were very polite and professional and nothing too much trouble.”

Helpful Report

Thanks so much for taking the time leave us a positive review! It is great to hear your feedback on our friendly customer service team. We always strive to deliver the best possible service to our customers and we are thrilled you experienced this us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Brilliant service and very helpful and polite on the phone. Thank you”

Helpful Report

Hi Daryl, Thanks so much for taking the time leave us a 5 star review! We are thrilled to hear you found our customer service team to helpful and friendly and that our service met your expectations. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service from the Dunmow Group. Great communication and customer service and will certainly use again Many thanks”

Helpful Report

Hi Neil, Thanks so much for taking the time leave us a positive review! We are so pleased to hear your feedback on using our services here at Dunmow Group. We always aim to communicate our best with our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Team

“The service has been good and the delivery was either next day or two days. My only issue is the hire is for two weeks, when selecting a collection date it allows you to choose a collection date beyond two weeks. I thought I was getting the skip for a month at a really good price and would ease my garden job, but I was only allowed it for two weeks or pay £35 per week extension. Just a misunderstanding and not a "negative" but the system shouldn't let you book a collection date further than two weeks.”

Helpful Report

Hi Josh, Thanks so much for taking the time leave us a great review! Thanks for highlighting this issue with selecting a collection date on the booking system, I can only apologise for the confusion, I will pass this on to our IT team to look into. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Very easy to book online easy process all the way through... When I finished just a simple call to pick up the next day”

Helpful Report

Hi David, Thanks so much for taking the time leave us a positive review! We are so pleased to hear you found our online booking system for our services to be an easy and straight forward experience,. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Simple and easy to book a skip and service was great. Would recommend and use again.”

Helpful Report

Thanks so much for taking the time leave us a positive review! It is great to hear you found our service to be simple and effective. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service highly recommended”

Helpful Report

Thanks for taking the time leave us a 5 star review! We are so pleased you were happy with our service. We look forward to your custom again in the future. Kind regards, Dunmow Team

“So easy to order on line. Really helpful and friendly driver will definitely be using agin”

Helpful Report

Hi Hazel, Thanks so much for taking the time leave us a positive review! We are pleased to hear your positive feedback from ordering skips using our online system. We will be sure to pass on your feedback to our friendly drivers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Quicjk and efficient service, everything can be done online. I would definately reccomend”

Helpful Report

Hi Colin, Thanks so much for taking the time leave us a great review! We are pleased you experienced a quick and efficient service from us, and that you found our online booking system to be user friendly and affective. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Really great to deal with this company such a “can do” attitude rather than the usual “no way” All my questions answered quickly and easily Can thoroughly recommend”

Helpful Report

Hi Gerald, Thanks so much for taking the time leave us a positive review! We are thrilled to hear your positive experience using us, and that we met your expectations. We always aim to help and guide our customers the best we possibly can. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Fantastic service, great communication and very reliable, thank you!”

Helpful Report

Hi Peter, Thanks so much for taking the time leave us a positive review! We are delighted you received such a fantastic service from our team here at Dunmow. We always praise ourself on great communication and efficiency so it is great to hear you received this. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Second time I have used Dunmow Group. Easy to book on line, competitive pricing and very efficient delivery service. Friendly and efficient service received from the office and friendly and courteous service received from the driver/delivery staff. Will certainly use again.”

Helpful Report

Thanks so much for taking the time leave us a great review! It is great to receive your positive feedback on our online booking service. We are thrilled to read your feedback on our team and will be sure to pass this one to them. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent service from start to finish, wouldn’t hesitate to use them again!”

Helpful Report

Thanks so much for taking the time leave us a positive review! We are thrilled to hear your experience from order to collection was excellent. We always aim to deliver the best possible service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“I have had 3 skips for my garden clearance , and all have been delivered on time , collected on time and the service from drivers was polite and professional”

Helpful Report

Hi Neil, Thanks so much for taking the time leave us a 5 star review! It is great to see you were happy with our efficient delivery and collection service we offer here at Dunmow Group. We will be sure to pass on your lovely feedback to our drivers. We look forward to your custom again in the future. Kind regards, Dunmow Team

Dunmow Group is rated 4.9 based on 2,611 reviews