Dunmow Group have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and returns process and are happy with their refunds.
“
Were the best price in the area, and delivered as agreed and collected too. Skip was good too, not old and busted. Nice lady in the office too.
”
- Mark B
“
Great service at a very reasonable price. Delivery never a problem and always kept up to date with deliveries and collections.
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- Anonymous
“
No problems, skip was delivered and collected on time, good communication with office as I wanted to know if hardcore was same price as domestic waste. Recommended
”
- Mark H
“
Very helpful; fuss free delivery and collection. Great communication throughout
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- Emma S
“
Great customer service. Delivery and collection on time.
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- Anonymous
“
Just so very easy. Need a skip, book it online, driver notifies ahead of time on the day of delivery, fill the skip, collected on the agreed date. Job done.
Dunmow have always delivered a great service as far as this repeat customer is concerned.
”
- Anonymous
“
I’ve used Dunmow skips twice and they are very helpful for every part from ordering customer service delivery returns they are excellent
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- Shirley
“
I found the whole process of booking a skip really easy, when I had to change the size of the skip I ordered it was dealt with professionally and my refund for the first skip was back in my account in three days, the guy who delivered my skip, knocked to ask whereabouts I wanted the skip placed and then checked that it was in the right place, a totally professional and friendly company, I highly recommend them!
”
- Anonymous
“
The people in the office were very helpful. I mistakenly paid twice on line and they were very good trying to sort it out. Haven't had the refund yet, but here's hoping!
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- Jane B
“
I was disappointed to find that I had been given a skip without a drop down door when I'd paid for one. There had been no warning I was getting a different skip. I had to call up to ask for a refund otherwise I think it would of been missed. Timings were good however, and staff were friendly on the phone.
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- Andy C
“
Excellent service
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- Anonymous
“
Excellent service from start to finish.
Contact was simple, customer service on point.
Skip was delivered on time & exactly where I asked for it to be placed. When I asked for it to be collected early they arrived that afternoon.
Could not be more pleased & would certainly recommend them for future projects.
”
- Keith
“
Great service, prompt and on time,
”
- Andrew W
