Dunmow Group have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and returns process and are happy with their refunds.
“
Were the best price in the area, and delivered as agreed and collected too. Skip was good too, not old and busted. Nice lady in the office too.
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- Mark B
“
Great service at a very reasonable price. Delivery never a problem and always kept up to date with deliveries and collections.
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- Anonymous
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No problems, skip was delivered and collected on time, good communication with office as I wanted to know if hardcore was same price as domestic waste. Recommended
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- Mark H
“
Really straightforward to arrange for delivery and collection of the skip.
Very pleasant and helpful driver - great service. I would use them again without question.
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- Andy H
“
I was very positively surprised. Firstly, the skip was delivered much earlier during the day than expected.
The driver - very professional; despite me not being present at the time of delivery, he was kind and listen my instruction over the phone. The collection also, was done on time. Driver was able to answer my questions, and was very helpful.
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- Agnieszka J
“
First time I’ve used dunmow skips , I had an on the day delivery, no complaints whatsoever, will definitely use again
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- Paul M
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I’ve used Dunmow skips twice and they are very helpful for every part from ordering customer service delivery returns they are excellent
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- Shirley
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I found the whole process of booking a skip really easy, when I had to change the size of the skip I ordered it was dealt with professionally and my refund for the first skip was back in my account in three days, the guy who delivered my skip, knocked to ask whereabouts I wanted the skip placed and then checked that it was in the right place, a totally professional and friendly company, I highly recommend them!
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- Anonymous
“
The people in the office were very helpful. I mistakenly paid twice on line and they were very good trying to sort it out. Haven't had the refund yet, but here's hoping!
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- Jane B
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I was disappointed to find that I had been given a skip without a drop down door when I'd paid for one. There had been no warning I was getting a different skip. I had to call up to ask for a refund otherwise I think it would of been missed. Timings were good however, and staff were friendly on the phone.
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- Andy C
“
Ive used Dunmow Group on various occasions for both work and at home, I have no complaints at all.
Office staff always polite and helpfull with enquiries, and I always find the skip lorry drivers to be carefull and considerate.
Great service!!
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- Kevin S
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Great service. Easy to book on line. Pick up and exchange made easy over the phone. Friendly and helpful staff. What more could you ask. Will use again when needed
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- Denise Y
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Had a skip today its the first time I've had from you and what a fantastic service on time very nice and friendly driver and no mess will definitely recommend this company well done 👍.
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- Mr G
