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Dunmow Group Reviews

4.9 Rating 2,638 Reviews
A
Happiness Grade
Read Dunmow Group Reviews

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

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Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,\n7 Regiment Business Park, Eagle Way, Chelmsford

Dunmow Group have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and returns process and are happy with their refunds.

A

Price - Excellent

96.55%
Industry Average
Easy to book, good price and driver was great at getting it into the right place. Great service, thank you
- Hilary L
Extremely efficient and quick turn around on skip deliveries at a very competitive price Will be recommending and using Dunmow Group going forward
- Joshua B
Were the best price in the area, and delivered as agreed and collected too. Skip was good too, not old and busted. Nice lady in the office too.
- Mark B
A

Delivery - Fast

94.96%
Industry Average
Easy to book skips online. They keep you updated at every stage. Communication with the driver on the delivery day was helpful as we didn’t have to hang around. Will definitely use Dunmow Group in the future.
- David C
I have used Dunmow previously for a small skip hire and used them again recently because they show clear prices online and booking is easy! The skip delivery drivers are nice and friendly too!
- ANA D
Highly recommended. Skip delivery and taken away on specified days with photo evidence it's being disposed off legally.
- Glen H
100.00%
Industry Average
I’ve used Dunmow skips twice and they are very helpful for every part from ordering customer service delivery returns they are excellent
- Shirley
C

Refunds - Average

60.00%
Industry Average
I found the whole process of booking a skip really easy, when I had to change the size of the skip I ordered it was dealt with professionally and my refund for the first skip was back in my account in three days, the guy who delivered my skip, knocked to ask whereabouts I wanted the skip placed and then checked that it was in the right place, a totally professional and friendly company, I highly recommend them!
- Anonymous
The people in the office were very helpful. I mistakenly paid twice on line and they were very good trying to sort it out. Haven't had the refund yet, but here's hoping!
- Jane B
I was disappointed to find that I had been given a skip without a drop down door when I'd paid for one. There had been no warning I was getting a different skip. I had to call up to ask for a refund otherwise I think it would of been missed. Timings were good however, and staff were friendly on the phone.
- Andy C
98.95%
Industry Average
Great service. Dropped off and collected on time.
- Jake H
Excellent service. Ordered Thurs for next day and requested it to be collected 3 days later. It was. 👍😁
- Andrew B
Brilliant and helpful service, highly recommend!
- Anonymous