Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,615 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I gave this 5 stars as drivers were friendly, helpful, Also the person on the phone was also helpful and explained everything.”

Helpful Report

Hi, thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers and sales team, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great communication and the guys were supper helpful !”

Helpful Report

Hi Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Organised at the last minute and then changed again to accommodate a delivery. Very helpful!”

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“Seamless process through Dunmow!”

Helpful Report

Hi Kelly, Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service. Easy to book delivery and collection online. Communication very good at every stage of the job”

Helpful Report

Hi Clare, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Many thanks 10 out of 10”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The service was excellent”

Helpful Report

Hi Alan, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent customer service, good price. Job well done!”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Customer service was great, price was around the same as other local services, delivery was great as was return”

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“Great service as always. Thanks to Nigel the driver always a friendly face and Tash and tream for making the booking nice and easy. Highly recommended 👌”

Helpful Report

Hi Neil , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on Tash and Nigel ! We will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Drivers always polite and very accommodating and the ladies in the office very helpful and always aim to please. Thanks”

Helpful Report

Hi Neil, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very efficient and friendly service at affordable prices. Highly recommend.”

Helpful Report

Hi Jen, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Arrived early great service would highly recommend perfect”

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Hi Tina Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Reliable and Efficient, EXCELLENT!!”

Helpful Report

Hi Steve, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Not picked up on agreed date. Took 3 calls to get picked up.”

Helpful Report

Hi Gerry, We can only apologize for the delay in picking up your skip, i can assure you this is not our usual level of service. if there is anything else we can do for you, please do give us a call on 01245 466646. again my apologies for any inconvenience caused. kind regards, Dunmow group.

“Your drivers are very accommodating to customer needs, very reassuring.👍”

Helpful Report

Hi John , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I always use Dunmow for my residential needs Prompt and efficient service and really helpful when delivering”

Helpful Report

Hi, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Always great customer service”

Helpful Report

Hi Yvonne, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Was my first time using a skip from here. I was told 3 dates this week that it would be collected, waited in all 3 days for it not to be collected and no explanation for this. Unfortunately, I have now lost out on 3 days work to be offered £35 to compensate for this.”

Helpful Report

Hi, firstly we can only apologize for the delay in picking up your skip, as discussed on the phone , there was a system error and the collection was not visible to transport. Also as discussed a 25% refund has been given in light of this due to the error made. again we can only apologize for any inconvenience caused. Kind regards, Dunmow group.

“Friendly service.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,615 reviews