Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Driver was prompt and polite”

Helpful Report

Hi Tracey, thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to Him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great customer service. To long on collection”

Helpful Report

Hi Graham, thank you for taking the time to leave us a review, we will endeavour to do better on your collection moving forward. we look forward to working with you in the future. Kind Regards, Dunmow Group.

“Fast efficient and effective service.Did exactly what they said they would do.Definitely use again.”

Helpful Report

Hi John , Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service”

Helpful Report

Hi Christopher, Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“On time, polite and respectful of property”

Helpful Report

Hi , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Efficient, friendly service”

Helpful Report

Hi Sara Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Many thanks Sasha for the smooth pickup and delivery over the weekend, a really great service. And even better, you kindly donated the skip to help support the Great Bentley Show, one of the few heritage village shows still held on the green, complete with a large marquee and a wide range of horticultural and craft competitions for all ages. Support like this enables the show to continue. I cannot recommend you highly enough. Mary Barber (Chair, Great Bentley Show)”

Helpful Report

Hi Mary thank you so much for your kind words , we are happy to support Local events such as yours. we are so glad the great show you put on can continue, i will be sure to pass these kind words onto Sasha also. we look forward to working with you in the future. Kind Regards Dunmow Group

“Skip delivered on time. However, it wasn't made clear when ordering that skips can't be collected any earlier than their collection date like we have requested prior covid. We have road parking restrictions during the week and 13 days with a skip proved very different/inconvenient. We then was disappointed that we got a call to say that our skip collection would be pushed back for a further 2 days :-( .”

Helpful Report

Hi James my apologies for the collection , we do aim to collect these when requested and i can only apologise that this didn't happen for you. we do try to accommodate a customers needs as much as possible, our customers are always our number one priority. if you would like to discuss this further please do give us a call on 01245 466646. kind Regards Dunmow Group

“Prompt and efficient delivery and pickup, staff very polite and helpful.”

Helpful Report

Hi , Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Skip delivered on time. Easy hiring process online & the cheapest I found on any other site for the equivalent size skip ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Hi Jeanette Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I was highly disappointed. To think Dunmow group was recommended and I got a very terrible service. They came to deliver the skip and couldn’t place it in the same place it was placed the last time I ordered they left with the skip and processed a refund WITHOUT speaking to me!!!”

Helpful Report

Hi Joyce i can only apologise for the service you have received, i assure you this is not our usual standard of service. there should have been more communication with yourself. if there is anything we can do to resolve this for you please do give us a call on 01245 466646. my apologies again for any inconvenience that may have been caused. Kind Regards Dunmow Group

“Excellent service, definitely be using again very professional”

Helpful Report

Hi Gary, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Smooth, like butter ✊🏻”

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Hi Rich Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The skip was delivered and collected when booked for it was a very simple process thank you”

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Hi Neil Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service. Have used Dunmow 3 times now.”

Helpful Report

Hi Yvonne, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Friendly great service”

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Hi Miah Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very friendly & helpful when I had to change the date of my booking at the last minute”

Helpful Report

Hi Lyn , Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service”

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Hi Paul Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great speedy service, very polite and even arranged a quicker pick up!”

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Hi Paula Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Good reliable service”

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Hi Morne Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,610 reviews