Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,611 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We always aim to provide our customers with the best possible service, so it is great to learn this was your experience of using us at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Very prompt and put the skip just where I wanted it”

Helpful Report

Many thanks for taking the time to leave us a 5 star review John! We are so pleased to hear you received a prompt service from our team here at Dunmow Group and that the drivers were able to deliver the skip in the position required, We look forward to your custom again in the future. Kind regards, Dunmow Team

“I ordered the skip online and then it was confirmed by email. Easy to use website and skips a good price. Not had it delivered yet it is due in a week's time.”

Helpful Report

Hi Belinda, many thanks for taking the time to leave us a 5 star review! It is great to hear your feedback on using our online booking system and that your found it to be user-friendly with competitive prices. We hope you are happy with the delivery of your skip arranged for next week. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Fabulous, prompt, clear, quick communication. Service quick, and accommodating to needs and requirements, all staff I have meant or communication with have been polite, patient, and more than helpful.”

Helpful Report

Thanks for 5 star review Collette! We are thrilled to hear you found our teams communication to be fabulous with our service being efficient and helpful. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service, excellent communication with the booking team and a well positioned skip by the driver”

Helpful Report

Hi Stuart, many thanks for taking the time to leave us a great review! We are thrilled to hear your feedback. We always aim to provide a professional, efficient and friendly service, so it is great to hear this is your experience of using us here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Very courteous and efficient service. Had a call early evening to advise of change of delivery time which was most helpful”

Helpful Report

Thanks for taking the time to leave us a 5 star review Graham! We are thrilled to hear your found our service to be courteous and efficient - we always aim to provide this level of service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Brilliant service, friendly people, easy to use. The ONLY reason I didn't give 5 stars is because there is no indication of when it will arrive on the day! Even a AM or PM would be helpful. Definitely my first port-of-call for a skip!”

Helpful Report

Many thanks for taking the time to leave us a great review Jenny! We are thrilled to hear your feedback on using us here at Dunmow Group. We always aim to provide a professional, efficient and friendly service and it is great to hear this is your experience. We will be sure to pass on your feedback to the office regarding delivery slot times. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Booked online for 3 days later on a Friday. Had a call the morning after confirming my order. Good service... until on the day at 3pm I called to chase the skip and was told it would probably be the Saturday or Monday. Would have been nice to have been told this, or even better, receive the service I had paid for. Asked for a refund. Won't return”

Helpful Report

“As always, brilliant We use again and again”

Helpful Report

Hi Richard, Many thanks for taking the time to leave us a great review! We are thrilled with your feedback on using us here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Absolutely nobody can get near Dunmow for price and service. Excellent Company !”

Helpful Report

Hi Tom, Thank you so much for taking the time to leave us a great review! We are thrilled you find our pricing competitive and service to be excellent and efficient - we strive to ensure this is the experience for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service. All on line. Booked fir collection of a sofa. They arrived in the morning and messaged before hand. Excellent speedy service and great communication. Will definitely use and recommend. Thanks”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We are trilled to hear you found our online service to be efficient when booking our 'man with a van' service to collect your sofa. We always aim to provide the best possible service to our customers so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Team

“First class service and a great price Recommend to me by Clients who are Builders. That speaks volumes”

Helpful Report

Thanks for taking the time to leave us a 5 star review Chris! We are thrilled to hear your found our service to be first class following the recommendation. We always aim to deliver the most professional, reliable and efficient service here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Quick, easy, fast, clear ordering. Great communication throughout the whole process. Prompt delivery. Accommodating, helpful and polite delivery guy. Needed early pick up, was dealt with fantastically and fast. Using again with a second thought. Highly recommend.”

Helpful Report

Hi Collette, many thanks for taking the time to leave us a great review! We are thrilled to hear your feedback on using us at Dunmow Group. We always strive to deliver an efficient, user friendly and professional service to our customers and it is so great to hear this was your experience when using us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Arrived on time, reasonable cost and placed fuss free out of the way!”

Helpful Report

Thanks for taking the time to leave us a 5 star review Nicola. We are so pleased to hear you found our service to be efficient, reasonable and professional. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent company, wouldn’t use anyone else. 100% reliable and staff are really helpful”

Helpful Report

Hi Andy, many thanks for taking the time to leave us a great review! We are so pleased to hear your feedback on using us here at Dunmow Group. We always aim to deliver a professional, reliable and efficient service to our customers and we are thrilled to hear this was your experience with using us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Did not deliver skip on the contracted date and failed to deliver it the next day at the time told. Dont bother with them, use a more reliable company”

Helpful Report

“Booked on line no problems, delivered on time by a friendly driver, good communication about collecting. Again collected by another friendly driver. No problems with this company. I would highly recommend and use again if needed without hesitation.”

Helpful Report

Hi Debi, Thank you for taking the time to leave us a lovely review! We are thrilled to hear your feedback on using our online system, and that our friendly team delivered and collected your skip efficiently. We look forward to your custom again in the future. Kind regards, Dunmow Team

“I have had three skips in succession and every delivery and exchange have been well managed by the office and excellent service from bc the drivers despite a small access issue. Would use them every time.”

Helpful Report

Hi Mike, Many thanks for taking the time to leave a great review! We are thrilled to hear your skips delivery and collections have been efficient and we were able to overcome the small access issue. We always aim to provide an excellent service to our customers and we are so pleased this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Service excellent”

Helpful Report

Thanks for taking the time to leave us a 5 star review Trevor! We are so pleased to hear your feedback on using us, and that the service you received was excellent. We look forward to your custom again in the future. Kind regards, Dunmow Team

Dunmow Group is rated 4.9 based on 2,611 reviews