Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,639 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,639 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Brilliant service, friendly people, easy to use. The ONLY reason I didn't give 5 stars is because there is no indication of when it will arrive on the day! Even a AM or PM would be helpful. Definitely my first port-of-call for a skip!”

Helpful Report

Many thanks for taking the time to leave us a great review Jenny! We are thrilled to hear your feedback on using us here at Dunmow Group. We always aim to provide a professional, efficient and friendly service and it is great to hear this is your experience. We will be sure to pass on your feedback to the office regarding delivery slot times. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Delivery and Collection very good, i don`t quite understand why there has been a dozen or more emails about one skip hire and collection, for me that was a bit of the top.”

Helpful Report

HI Simon, Thanks so much for taking the time leave us a great review! We are pleased to hear you were happy with our delivery and collection service. We will pass on your feedback regarding emails to the relevant department. We look forward to your custom again in the future. Kind regards, Dunmow Team

“The service has been good and the delivery was either next day or two days. My only issue is the hire is for two weeks, when selecting a collection date it allows you to choose a collection date beyond two weeks. I thought I was getting the skip for a month at a really good price and would ease my garden job, but I was only allowed it for two weeks or pay £35 per week extension. Just a misunderstanding and not a "negative" but the system shouldn't let you book a collection date further than two weeks.”

Helpful Report

Hi Josh, Thanks so much for taking the time leave us a great review! Thanks for highlighting this issue with selecting a collection date on the booking system, I can only apologise for the confusion, I will pass this on to our IT team to look into. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Was shocked at the price increase and the time limit on the skip tbh. I had one a few months ago was cheaper and unlimited. However nice customer service”

Helpful Report

Thanks for taking the time leave us a review! We are pleased to hear you are happy with our service. Prices do change from time to time inline with inflation. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Helpful staff, prompt delivery and pick up, would definitely recommend. Prices reasonable.”

Helpful Report

Hi Celia Thank you for taking the time to leave us a great review. We are pleased to hear you found our service to be helpful and prompt. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great response time, good and helpful staff, good and careful drivers.”

Helpful Report

Hello, Thanks for taking the time to leave us a review! We're glad to see that our skip hire service has met your expectations, our staff work hard to ensure every delivery is stress-free. We look forward to working with you again in the future. Kind regards

“First time using them and it’s been very easy, prompt and good customer support.”

Helpful Report

Hi Simon, Thanks so much for taking the time to leave us a review. It's a pleasure to hear that your first time with us has been easy and prompt for you to use. We look forward to your custom again in the future. Kind regards

“Really helpful friendly and reliable. I have used them twice and I am about to use them a third time. Highly recommend.”

Helpful Report

Thanks very much for taking the time to leave us your review. It is great to hear you found our team helpful, friendly and reliable! We look forward to your on-going custom. Kind regards

“Weighbridge service and system is very good. Always helpful.”

Helpful Report

“Always go the extra mile”

Helpful Report

“Easy and efficient”

Helpful Report

“Very good, very prompt”

Helpful Report

“Cannot fault it, great. Turned up nice and early.”

Helpful Report

“Fine to use, excellent booking”

Helpful Report

“Absolutely fine, it was all good.”

Helpful Report

“Fairly straightforward”

Helpful Report

“All fine, delivered and picked up on time. Enquiring after another skip.”

Helpful Report

“The skip was heavy and the driver struggled at first but did get the job finished. Both skip exchanges were completed the day they said they would be. No problems”

Helpful Report

“Everything went fine and the skip was delivered and collected again on time.”

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“Very good service, dropped off and collected on time.”

Helpful Report

Dunmow Group is rated 4.9 based on 2,639 reviews