Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

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English

“Excellent service. Would highly recommend”

Helpful Report

Thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“I wasn't in when the skip was delivered, but whoever dropped the skip off made sure to find and use some plasterboard to try to protect the driveway. They also positioned the skip in such a way that we could still access the property easily - all things that I really appreciated. Thoroughly recommended.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Dan! We are thrilled to receive this wonderful feedback and will be sure to pass this on to our friendly drivers. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Good service. The driver phoned as arranged and everything went very well.”

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Thank you for taking the time to leave us a 5-star review John! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Very easy to arrange and all staff very helpful. Collection of furniture for disposal. Very professional, friendly and efficient movers - all items removed without any fuss or mess. Highly recommend”

Helpful Report

Thank you for taking the time to leave us a 5-star review Rebecca! We are so pleased to hear you found our collection service to be friendly, efficient and professional. We will be sure to pass on your feedback. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Ordering and paying online was simple and safe, helpful tips about what each skip size is projected to hold too. Driver was absolutely lovely (friendly greeting and smile) and he placed the skip nice and far back on my drive, so we can still park on it. Very happy with the communication and order tracking too. Thank you.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Karen! It is great to hear your feedback on using our online booking system and that you felt our visuals for skip sizes were helpful. We will be sure to pass on your wonderful feedback to our drivers. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“I was very pleased I had booked Dunmow Group when I wanted to to hire a skip for a few days .They were on time very polite and got the job done quickly and tidy and was very good when the skip was collected .I will definitely use this company if I need a skip again and I will inform my family and friends to contact Dunmow Group if they need a skip .”

Helpful Report

Thank you for taking the time to leave us a 5-star review Marj! We are thrilled to hear you found our drivers to be polite and efficent, a level of service we strive to deliver to all of our customers. Thank you. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Great service. Delivered and collected on time with good notification before each to prepare. Drivers were friendly and helpful. Would use again, and recommend to anyone needing a skip.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Scott! We are pleased to hear you found our services to be great, with good communication before the skip was delivered and collected. We will be sure to pass on your feedback to our team. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“The entire process from ordering online to delivery and then collection was seamless. Very competitive costs and no hidden add ons like some other suppliers out there! I would use again and I would recommend! The driver was great, nothing was a problem and was well mannered/polite.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Alex! It is always lovely to receive such great feedback on how our customers find using our services but also on our wonderful team here at Dunmow Group. We will be sure to pass on your feedback. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Great service at a great price, will definitely use again!”

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Thank you for taking the time to leave us a 5-star review Sarah! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Excellent service, lovely people. Would highly recommend.”

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Thank you for taking the time to leave us a 5-star review Christine! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Fantastic service!! Was so easy to book online, both the delivery & collection went so smoothly and the men that delivered/collected the skip were really friendly and efficient. Also really enjoyed the WhatsApp contact feature.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Jessica! We are thrilled to receive such wonderful feedback on using our services. We will be sure to pass on your feedback to our drivers. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Great online skip ordering system, very easy and convenient. Delivered and collected on time and as expected with no issues - and a helpful delivery driver who dropped the skip exactly where I asked for it. Highly recommended, and I’d definitely use them again”

Helpful Report

Thank you for taking the time to leave us a 5-star review Lee! We are so pleased to hear you found our booking system to be easy and convenient, our delivery and collection service to be efficent and our drivers to be helpful. We will be sure to pass on your great feedback. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Fantastic company. Always in time :)”

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Thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Easy to book skip on the website and delivery was quick and efficient.”

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Thank you for taking the time to leave us a 5-star review Stefanie! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“The online booking process was extremely efficient and simple. Delivery was made on time. We realised quickly that we'd booked the wrong size of skip and contacted Dunmow Skips and Laura helped us with the swap over. Laura was immensely helpful and organised. Excellent customer service.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Sam! We are pleased to hear your feedback on using our online booking system and thrilled to hear our customer service team were extremely helpful. We will be very pleased to pass on your feedback to our team. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Excellent customer welcome and deiver very respectful of my property”

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Thank you for taking the time to leave us a 5-star review Emma! Such wonderful feedback, we will be sure to pass this on to our friendly team. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“An all round excellent service, fast friendly & efficient.”

Helpful Report

Thank you for taking the time to leave us a 5-star review! We are so pleased to hear you found our services to be excellent, efficient and friendly. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Great service delivered on day requested and collected on day requested. Communication brilliant kept me updated on delivery and collection. Thoroughly recommend. Thank you”

Helpful Report

Thank you for taking the time to leave us a 5-star review Ann! We are thrilled to hear your feedback on using our services here at Dunmow Group. We work hard to ensure our customers feel well communicated with, so it is great to hear this was your experience. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Great efficient service. Highly recommend”

Helpful Report

Thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Ordered for a Saturday. Not able to deliver due to staff shortage. Offered for Monday but had organised clearing garden and garage for Saturday and Sunday too, so not a great experience.”

Helpful Report

Firstly thank you for taking the time to leave us your honest feedback. We are sorry to hear about your experience with us and that we were unable to deliver the skip when you requested. I have passed on your feedback to our team, and we are working hard to avoid this happening again. We apologise for any inconvenience caused. Kind regards, Dunmow Group

Dunmow Group is rated 4.9 based on 2,610 reviews