Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, couldn’t fault it”

Helpful Report

Hi Steve, Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service, recommend and will use again.”

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Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Hired a mini skip to get rid of excess waste following a house move. On the day of delivery I received a text message stating the skip was on its way, however the delivery address was not correct. One quick phone call later and the driver was re routed and my skip arrived soon after. Excellent service and friendly staff.”

Helpful Report

Hi Gareth, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Always prompt and polite. Great services.”

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Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“So helpful with the situation I had, Sasha was so lovely and helpful, and the communication response was excellent.”

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Hi Angie , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our service with Sasha , we will be sure to pass this on to her. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Driver was fantastic with very narrow drive would highly recommend”

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Thank you, Michael, for giving us a 5 star rating! We appreciate the fantastic review of our driver - we're so glad that you found them to be great, and that they managed the narrow drive so well. We are delighted that you would highly recommend us!

“The delivery driver was fantastic. Friendly and put it in perfect place.”

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Hi Leon , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Skip changed as promised.good service”

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Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Brilliant service will definitely use again”

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Hi Nigel Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Always prompt and great service. Wouldn’t use anyone else.”

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Hi Dawn Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great customer service, delivery and pick up were within the time frame suggested.”

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Hi Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Booked on line - very easy site to navigate.. driver polite - all in all good service”

Helpful Report

Thank you so much for your glowing review of Dunmow Group and the 5 star rating! We're thrilled to hear that you found our booking process to be easy and our driver to be polite. We look forward to continuing to provide a high-quality service for you!

“Great service”

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Hi Gavin Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent, punctual service.”

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Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service. Friendly responsive and quality throughout”

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Hi Mark Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Had a skip off Dunmow last Monday, can't fault them one bit. We needed to get rid of some waste after having a new bathroom fitted and a new fitted kitchen being started on Monday too. We were sent a hippo bag by Wickes with the bathroom for the waste to be put into, after waiting 4 weeks for the hippo bag to be picked up I phoned them and asked for it to be picked up, they wanted £420 to pick the bag up.... Told them where to get off. I waited until the kitchen installation start date, last Monday the 11th of December to order a skip from Dunmow Skips, the skip came and the wife asked the driver if he could lift the hippo bag full of bathroom waste into the skip? The driver willing obliged and left the skip for us to fill with the remnents of our old and new kitchen. Can't speak highly of the driver and company, if only all companies were like Dunmow.”

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Hi Nigel Thank you for taking the time to leave us a 4-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service all round. They were the only company who were able to clear the house in one go. I can also recommend the support from their office. Special thank you to Laura in that office as well.”

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Thank you so much, Chris, for your wonderful 5 star rating of Dunmow Group! I'm so glad to hear that you received excellent service and that they were able to clear the house in one go. I'm also glad to hear that you had a positive experience with the support from their office and want to send a special thank you to Laura in that office as well. We greatly appreciate your kind words.

“Polite and good communication”

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Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service from ur man that delivered my skip thank you so much.”

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Thank you so much for your 5 star rating of Dunmow Group! We are delighted to hear that you received excellent service from our delivery man and are so pleased that this has been your experience. Thanks again!

“So professional and polite and we got at short notice as well I’d highly recommend them”

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Hi Loraine Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,610 reviews