Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

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English

“Great customer care and service every time I place an order with Dunmow , Thank you.”

Helpful Report

Hi Neil , thanks for taking the time to leave us a great review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very professional service when booking the collection, making payment, and arranging a collection date. The team who performed the collection were polite and professional and it was very useful to receive a job completion sheet afterwards. Would use again.”

Helpful Report

Hi Phil , thanks for taking the time to leave us a 5 star review! We are so thrilled to receive this lovely feedback on how you found our services! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fast delivery and friendly when ordering the skip and picked up on time ,will use again as the prices for the skips on line.”

Helpful Report

Hi Neil, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Reliable service. Used them several times for small projects on our house.”

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Hi Kathryn, thanks for taking the time to leave us a great review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Have used Dunmow many times before and never a problem. My drive's a little tight but drop off driver took it in his stride and collection driver was just as friendly.”

Helpful Report

Hi Richard , thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback, and that you found our drivers to be helpful and efficient . We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service.”

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Hi Billy, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I've used Dunmow several times now. Ordering and paying is easy. Prompt skip delivery and collection. Drivers are always courteous and helpful.”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“We have used Dunmow Group for skips 16 times in the course of renovating our house. Having settled in and over the period of two years we accumulated more things to be taken away but didn't really warrant a skip. We opted for the waste collection service and I am very glad I did. All the rubbish and old stuff we didn't need was in a pile on our drive including some very messy bits of plasterboard. The gents from Dunmow Group picked everything up and even swept the area when they had done so. They didn't even knock, it was just a case of there's a job to do let's get on a do it. The one really outstanding feature of Dunmow Group is they always do what they say they will when they say it will happen. Everything is done with no fuss and great customer service. Perfect.”

Helpful Report

Hi Johnathan , thanks for taking the time to leave us a 5 star review! We are so pleased you found our service to be prompt and efficient, with great customer service.i will be sure to pass your comments on to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Easy to order, easy to pay and they turn up when they say they will.”

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Hi Matthew, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fabulous customer service - they always 'go the extra mile' to help me. Not the cheapest, but you get what you pay for. Drivers are always courteous and considerate.”

Helpful Report

Hi Gordon, thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback on our customer sales team and our drivers , and that you found our service to be courteous and considerate. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Friendly efficient service, have used before and will use again. Thanks”

Helpful Report

Hi David , Thank you for taking the time to leave us a 5-star review. We are pleased you found our service Friendly and efficient. We look forward to your custom again in the future. Kind regards, Dunmow Group

“The company’s booking system first class. I made error by misreading order confirmation but I was put right in the most charming way. Delivery and agreed pickup both on time. Peter Collins”

Helpful Report

Hi Peter, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Fantastic service really professional”

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Hi Gary Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service from the team on time and even picked up on time Thank you so much I would really recommend this company Regards Matt”

Helpful Report

Hi Matt, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“From the easy to use website, the friendly and knowledgeable office team to the really helpful drivers - the whole process for a domestic customer such as me was very easy and stress free. Well done!”

Helpful Report

Hi Mark, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Driver was extremely helpful and explained what he was doing throughout the deliver”

Helpful Report

Hi , thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback, and that you found our drivers to be helpful and efficient . We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The 2nd time I’ve had a skip from Dunmow Group. Like last time, a great experience. The girls on the phone were polite/professional, the drivers have both times been pleasant and friendly and the general customer service has been great. Thanks, would definitely recommend friends and family. (Ps a nice touch with the text messages giving enroute status’)”

Helpful Report

Hi Daniel, thanks for taking the time to leave us a 5 star review! We are so pleased you found our service to be prompt and efficient, with great customer service.i will be sure to pass your comments on to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“excellent service even in the terrible weather”

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Hi Lorna, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Arrived in a timely matter and had no problems”

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Hi Sophie, thanks for taking the time to leave us a great review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Quick efficient delivery and change over With great customer service Happy to recommend”

Helpful Report

Hi Darren, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,610 reviews