Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,611 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Dunmow group made it so easy to hire a skip. They gave a choice of when to take delivery and the driver was fantastic. They have made it a pleasure”

Helpful Report

Many thanks for taking the time to leave us a review Vincent. We are so pleased to hear that your experience with us was an easy process and that your have been happy with our services provided. As mentioned in your feedback we will be sure to pass on the feedback to our friendly drivers. We look forward to your custom again in the future. Kind regards

“Friendly and reliable service, and very competitive on price. A pleasure to deal with every member of staff. Would recommend to friends and family. We really rate the Dunmow Group”

Helpful Report

Hi Robyn Thanks for taking the time to leave us a positive review! It is so lovely to read your review and how happy you have been with our service and with our friendly team. We always aim to deliver a professional and reliable service to our customers and it is great to hear this was your experience you received from us. We look forward to your custom again in the future. Kind regards

“As an asbestos removal company, we require the use of skip companies on a regular basis through out the summer. Once the asbestos has been removed safely and placed into the company vehicle, we carry out demolitions on some of those garages, mostly concrete and wood materials. Some companies tend to worry that we would illegally place asbestos in the skip which frustrates us greatly, so thank you for not doing so. Due to the area code, i spoke with this company first to obtain a quotation for the hire of an 8-yard skip who provided us with the price i was hoping for. Cost isn't always everything with us, our jobs are mainly completed in 1 day and most companies will not give a time slot unlike Dunmow Group. The driver arrived at 7am (before us, which is great), and rang me on my mobile phone to find out where the skip was going. He dropped the skip off onto the driveway as close to the garage as he could and on arrival, it was perfectly placed. Work completed and the property left, the customer was asked to let me know when the skip was gone the following day. As agreed, the skip was collected which left our customer chuffed to bits. From my initial phone call, i have received confirmation bookings for both drop off and the collection, followed by the invoice, i did not have to chase up anything from them. I will continue to use this company whilst i operate in their areas. Thank you to the office staff and the drivers for an excellent professional service, stay safe.”

Helpful Report

Thank you so much for taking the time to leave such a lovely review! We are so pleased that your experience with using our services at Dunmow group have been such a positive one. We always aim to deliver the most efficient and professional service to our customers. We will be sure to pass on your feedback to the office staff as mentioned in your review and we look forward to your custom again in the future. Kind regards

“Great communication and professional service”

Helpful Report

Thank you for taking the time to leave us a 5 star review! It is always great to receive feedback from our customers on how they found using our service and its brilliant to hear that you received a professional service from us. We look forward to your custom again in the future. Kind regards

“Polite and helpful staff. Great price and completely contactless. Great service. I would highly recommend.”

Helpful Report

Hi Hayley and Dan Thank you for taking the time to leave us a positive review! We are so pleased to hear that you received a great service from us and that you found our staff to be polite and helpful and we will be sure to pass this feedback on to them. We look forward to your custom again in the future. Kind regards

“Brilliant service skip arrived right on time and dropped right where I wanted . Collected the same day too highly recommend”

Helpful Report

Firstly, thank you so much for taking the time to leave us a great review! It is great to hear that you received such brilliant and efficient service from our team at Dunmow Group. We always aim to deliver and collect as soon as possible for the convenience of our customers. We look forward to your custom again in the future. Kind regards

“I’ve ordered a skip in the past and the service was fantastic. Ordered 4 tonne of hardcore Monday and driver delivered promptly and in the location required. Will use again on next project”

Helpful Report

Hi Frank Thank you for taking the time to leave us a great review! We are so pleased to hear that you found our service to be fantastic. We always aim to deliver the best possible service to our customers and it great to hear this was your experience. We look forward to your custom again in the future. Kind regards

“Excellent service from the office girls I spoke to the delivery/collection guys. Booked it on a Friday for Monday delivery and was collected the day I rang up to say it was available.”

Helpful Report

Hi Sonia Thank you for taking the time to leave us a review! It is great to hear that you experienced excellent and efficient service from us at Dunmow Group. We will be sure to pass on your feedback to the team in the office. We look forward to your custom again in the future. Kind regards

“From start to finish very efficient at a good price - men could not have been more helpful . Thank you .”

Helpful Report

Thank you for taking the time to leave us a positive review! We are so pleased to hear that you found our service to be efficient, and our staff to be helpful. We will be sure to pass this feedback on to the team. We look forward to your custom again in the future. Kid regards

“It was easy to book the skip online and arrange delivery/collection. The operators delivering and picking up the skip were friendly and observed social distancing. All the paperwork was provided electronically.”

Helpful Report

Hi Adrian, Thank you for taking the time to leave us a 5 star review! It is great to hear that you found our online delivery and collection service to be easy. We always aim to provide efficient and a friendly service here at Dunmow Group and it is lovely to hear this is the experience you received from our friendly team. We look forward to your custom in the future. Kind regards

“Great service, can’t fault it!”

Helpful Report

Thank you taking the time to leave us a review! We are so pleased to hear that you were happy with the service you received from us at Dunmow Group and we look forward to your custom again in the future. Kind regards

“Amazing service from start to finish, quick turn around and always on call to help! Will only use Dunmow Group!”

Helpful Report

Hi Grace Firstly, thank you so much for taking the time to leave us a positive review! It is great to hear feedback on how you found using us. We are so pleased you found our service to be efficient whilst providing a first class service to our customers. We look forward to your custom again in the future. Kind regards

“Quick, Easy to arrange and a good price.”

Helpful Report

Thank you for taking the time to leave us a review Barry! We are so pleased to hear you found our service to be quick and easy and we look forward to your custom again in the future. Kind regards

“5 stars all round. Excellent customer service, rapid delivery & good quality aggregates.”

Helpful Report

Hi Matthew Firstly, thank you for taking the time to leave us a brilliant review! It is great to hear you found our customer service to be excellent and we will be sure to pass this on to the team. We always aim to deliver the most professional and efficient service to our customers and it is great to hear this was the experience you have had with us. We look forward to your custom again in the future. Kind regards.

“I’m impressed with your service from start to finish… definitely will use you again. Thanks 😊”

Helpful Report

Hi Lizzy Thank you so much for taking the time to leave us a great review! It is lovely to receive feedback about how happy you have been using our services at Dunmow Waste management. We look forward to welcoming your custom again in the future. kind regards

“What can I say, I phoned today and they come today! Dunmow Waste have a excellent system, I messaged and sent a picture of my rubbish, they gave me a price, I phoned paid and the received a confirmation email. The guy then phoned me and the arrived 15minutes later. No nonsense took it all way, swept up and done! This is a no hassle service done and dusted! I cannot recommend then enough and would have hesitation to use them again. Thank you Dunmow Waste top job! 😊👍 👏 👏”

Helpful Report

Hi Dave Thank you for taking the time to leave us a positive review! We are so pleased to hear you were happy with our speedy and efficient service. We always aim to deliver the best possible service to our customers and we are so pleased this was your experience with us Dunmow Waste Management. We look froward to your custom again in the future. Kind regards

“Great service from start to finish fantastic communication and very easy system to order and arrange collection”

Helpful Report

Thanks for taking the time to leave us a 5 star review Mark! We are so pleased that you found Dunmow Waste management communication to be fantastic, and that you found our delivery and collection system to be very easy. We look forward to your custom again in the future. Kind regards

“Dunmow skips are an absolute pleasure to deal with. Ordered a skip online, it came the following day, called for them to collect and they collected the skip that afternoon. Can’t argue with that!! I highly recommend Dunmow skips 👍👍”

Helpful Report

Thank you so much for taking the time to leave us a great review! It is always so lovely to hear such wonderful feedback. We always aim to deliver the most professional and efficient service to our customers and we are so pleased to hear this was your experience with us. We look forward to your custom in the future. Kind regards

“Very efficient service. I have always found both the office staff and drivers to be friendly and helpful.”

Helpful Report

Thanks for taking the time to leave us a 5 star review! It is always wonderful to hear that our customers have found our service to be efficient and friendly, and we will of course ensure the team receive this feedback. We look forward to welcoming your custom again in the future. Kind regards

“Great service and friendly. Came the day after ordered and totally contactless due to current situation. Totally recommend Dunmow skips.”

Helpful Report

Hi Claire Thank you so much for taking the time to leave us positive review! It is great to hear you were happy with our service and friendly team, and of course our contactless delivery and collection service we are providing currently. We look forward to your custom in the future. Kind regards

Dunmow Group is rated 4.9 based on 2,611 reviews