Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service was friendly and efficient and the price of our medium size skip seemed reasonable.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Next day delivery at short notice both drivers polite Great service”

Helpful Report

Hi David, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very reliable, good value for money, friendly pick up drivers. Highly recommended!”

Helpful Report

Hi , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Driver arrived with skip around 0730 this morning. Very efficient service. Thank you.”

Helpful Report

Hi Clive , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“easy speedy service”

Helpful Report

Hi Stuart Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Friendly, careful driver. Real professional team. Would recommend 👍”

Helpful Report

Hi , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Driver arrived and directed skip to appropriate place in front of property. Arrived and taken away efficiently without any problems.”

Helpful Report

Hi Pat , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fantastic service thank you”

Helpful Report

Hi Stephanie, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Really polite driver thank you”

Helpful Report

Hi Mark , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Overall a very good service, both drivers very pleasant and helpful. Only downside was only had skip for 3 days and driver came back to pick it up? Luckily had almost filled it up. We did not request a pickup. ?”

Helpful Report

Hi Henry my apologies the collection was sooner than you expected , as you booked on our online booking system , this was collected on the date you had requested through online. please note you can have the skip for up to 14 days unless requested sooner. i hope this helps for your future bookings, we appreciate your feedback and your 4 star review :) Kind regards Dunmow group

“Easy to order; always delivered when you say you will, simple as that, costs could come down but all things have gone up over the last couple of years so not unexpected”

Helpful Report

Hi Kieran Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Disappointed you won’t provide me with an account. I like to lay cash anyway, but wanted the account trading terms (have the skip for longer, etc.).”

Helpful Report

Hi Benedict our apologies we could not give you a credit account. please be advised the hire terms would be the same with or without an account. if you would like to discuss this further please do give us a call on 01245 466646 and we would be happy to help. kind regards Dunmow Group.

“Skip was delivered within the timescale and although booked through the website can't fault customer service.”

Helpful Report

Hi Clive Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I would use these guys again really good service from them thanks!”

Helpful Report

Hi Nik, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“I had never hired a skip before, but went onto Dunmow Group. Very easy website to understand. Ordered my skip for the next morning. It arrived nice and early, very polite friendly driver and on the morning that it was to be collected I got a notification via phone and when I got up the skip had been collected. Would definitely use them again and recommend to anyone thinking of hiring a skip”

Helpful Report

Hi Jan , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Pre booked a morning delivery for a domestic skip. The skip was not delivered and no contact was made, so I chased at 12.00pm and was told it would arrive by 2.00pm, no explanation. In fairness, Dunmow did refund the delivery charge.”

Helpful Report

Hi my apologies this was not delivered when requested , this is not our usual service and we will endeavor to make sure this does not happen again. i can only apologize for this , please do give us a call on 01245 466646 if you would like to discuss this further. Kind Regards Dunmow Group

“very good service, just on time.”

Helpful Report

Hi Ekrem , Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Delivery on due date put on drive Awesome service”

Helpful Report

Hi Christopher Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I changed my mind where I wanted the skip placed, the driver said that’s no problem and relocated it with a smile rather than an expected rant.”

Helpful Report

Hi Richard , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“So helpful fantastic”

Helpful Report

Hi Vincent Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,610 reviews