Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

Write Your review

Tell us how Dunmow Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Punctual delivery and expertly carried out. Thank you.”

Helpful Report

Hi David, thanks for taking the time to leave us a 5-star review! We are thrilled to hear you found our services to be punctual and expertly carried out. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very understanding and cooperative”

Helpful Report

Hi Angela, thanks for taking the time to leave us a 5-star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“First time I have booked a skip and the whole process was quick and easy. The hardest part was paying lol. The website was user friendly and very helpful when I didn't have a clue what size skip to get. Delivery was fine, and i got a call on the day from driver letting me know what time he would arrive. Lovely friendly driver. Again on day of collection driver called to let me know he was on way. Would highly recommend and i will definitely be using them again.”

Helpful Report

Hi Mel, thanks for taking the time to leave us a 5-star review! We are thrilled to learn your feedback on using our online booking system, and that our website visuals helped you decide on the correct skip size for your needs. It is great to hear you found our drivers to be efficient and friendly - we will be sure to pass on your feedback to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service, phoned office several times and were always polite, friendly and knowledgeable. Skip was as described and delivered and collected on time. My only feedback would be please look at how many emails you send, I must have over 12 emails they are automatically generated and say the same thing on repeat. I got fed up and deleted them all. It hasn’t put me off I would use Dunmow Group again. thank you”

Helpful Report

Thanks for taking the time to leave us a great review Kerry! Firstly, we are so pleased to hear you found our services to be great, and our team to be polite, friendly and knowledgable when speaking to us. Thank you for your honest feedback regarding the emails, we will pass this onto the relevant department, We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Arrived on time with good communication”

Helpful Report

Hi Mrs Woodington, thanks for taking the time to leave us a 5-star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service. Pleasant staff. Drivers of skip lorry very considerate and professional re positioning skip on property. Have used previously”

Helpful Report

Hi Maria, thanks for taking the time to leave us a 5-star review! We are thrilled to hear you found our services to be excellent and our drivers to be professional and considerate. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Delivered when promised, driver polite and helpful”

Helpful Report

Hi Paul, thanks for taking the time to leave us a 5-star review! Thank you for this lovely feedback, we will be sure to pass it on to our friendly team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service very friendly good price Excellent website with clear pricing”

Helpful Report

Hi Ryan, thanks for taking the time to leave us a 5-star review! It is great to receive this brilliant feedback on our services here at Dunmow Group and our website. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“On time with drop off and pick up. Competitive price and easily ordered.”

Helpful Report

Hi Kevin, thanks for taking the time to leave us a 5-star review! We are pleased to hear your feedback on using our services here at Dunmow Group. We strive to deliver an efficient and professional service to all our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Professional and friendly company. 9 skips later and every skip has been delivered and removed on time. All members of staff whether based in the office or out on the road are very courteous. Would recommend to everyone.”

Helpful Report

Hi Deborah, thanks for taking the time to leave us a 5-star review! Firstly, thank you for choosing Dunmow Group for your 9 previous skips! We always aim to provide an efficient, professional and friendly service to our customers, so it great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service. Easy to book and lovely delivery guy. Also checked pricing for other companies very competitive. Would recommend.”

Helpful Report

Hi Mary, thanks for taking the time to leave us a 5-star review! We are so pleased to learn you found our service here at Dunmow Group to be excellent and prices to be competitive. And we look forward to your custom again in the future. Kind regards, Dunmow Group.

“My order was processed very quickly and I was kept informed of each step. The driver contacted me with a time of delivery and I was also informed by email. I cannot fault the whole process.”

Helpful Report

Thanks for taking the time to leave us a 5-star review! We are thrilled to receive your feedback on using our services here at Dunmow Group. We always aim to keep our customers well informed from ordering through to the collection, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service driver very helpful and polite will definately use again”

Helpful Report

Hi Grahame, thanks for taking the time to leave us a 5-star review! We are so pleased to hear you found our drivers to be helpful and polite and that we delivered you a great service. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Outstanding reliable service, online booking was easy & confirmation emails were consistent to keep you updated. Drivers were very professional & polite. I have used them before & will not use anyone else, great service.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, David! We are so thrilled to receive your wonderful feedback on using our services here at Dunmow Group. We will be sure to pass on your feedback to our friendly team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Always brilliant. Quick, no fuss delivery… even storm Dudley didn’t cause any delay. Collected early at my request with no fuss, and courtesy calls to let me know what was happening and when. I don’t need a skip often, but when I do I always go back to Dunmow 😊”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Patricia! We are so pleased to hear your great feedback on using our services here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“We have used this company a few times now and had fantastic service every time. The skips arrive and are collected as expected and communication with the company is always friendly and professional. I would recommend them to anyone.”

Helpful Report

Hi Christina, Thank you for taking the time to leave us a 5-star review! We are so pleased to receive your wonderful feedback on using our services. We always aim to provide an efficient, professional and friendly service to our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service, second time I've used them, will definitely be using again”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Dan! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fantastic service”

Helpful Report

Hi Jordan Thank you for taking the time to leave us a 5-star review! What a brilliant video of our team hard at work - thank you very much for sharing with us. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Delivered and collected on time , driver called 20mins prior as requested. Careful not to cause any damage while delivering or retrieving Would recommend and use again in the future. Thanks Colin”

Helpful Report

Hi Colin, Thank you for taking the time to leave us a 5-star review! It is great to receive such lovely, positive feedback regarding our services and our friendly team. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service”

Helpful Report

Hi Paul, Thank you for taking the time to leave us a 5-star review, we are thrilled to hear you found our services to be great! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,610 reviews