Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,611 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AMAZING SERVICE ! From start to finish the staff at Dunmow skips were brilliant. I had no idea what I was after and Georgia on WhatsApp and about her lady on the phone explained to me my different options. I went with a 6 yard wait and load skip, the driver and his colleague were great. Called me to let me know they were coming, arrived promptly and were very friendly and helpful even at 8am. 🙂 they got stuck in and made the experience very pleasant. I Would highly recommend Dunmow skips. The cheapest around and definitely 10/10 customer service. Thank you !”

Helpful Report

Hi Megan, Thanks so much for taking the time to leave us a review. So happy to hear that our team could help you with your questions and ensure you got the correct size skip. We'll be sure to pass your compliments onto our dedicated team here at Dunmow Group. We look forward to your custom again in the future. Kind regards

“Second time I have used Dunmow Skips and yet again fantastic service. Helpful, reliable and turn up when they say. They picked the full skip up earlier than I had booked it for so it wasn't on my drive over the weekend. good price and a nice, 'clean' skip too! Thank you.”

Helpful Report

Hi Helen, Thanks for taking the time to leave a review. We're happy to hear that your second time with us has exceeded your expectations. We'll be sure to send your compliments onto our dedicated team. We look forward to your custom again in the future. Kind regards

“Probably the best company I’ve ever dealt with Sam in the office went out of her way to help us on site with many deliveries and collections. Didn’t fail us once, Steve the drive again first class, I’d highly recommend using this company!!”

Helpful Report

Hi Paul, Thanks so much for taking the time to leave a review with us. We're pleased to hear that you are happy with the service you received and we will be sure to pass your comments on to Sam and Steve. We look forward to your custom again in the future. Kind regards

“First time using them and it’s been very easy, prompt and good customer support.”

Helpful Report

Hi Simon, Thanks so much for taking the time to leave us a review. It's a pleasure to hear that your first time with us has been easy and prompt for you to use. We look forward to your custom again in the future. Kind regards

“Very professional service, prompt delivery at short notice and friendly helpful staff, online booking useful with good description of sizing of skips, price is very competitive, Dunmow group will be my 1st call for skip hire from now on.”

Helpful Report

Hello, Thanks so much for taking the time to reply! It's great to hear that you found our service to be prompt and easy to use. We'll be sure to send your compliments onto our dedicated team. We look forward to your custom again in the future. Kind regards

“Really helpful staff. Great service really the delivery and collection. Thank you. Would highly recommend”

Helpful Report

Hi Sue, Thanks so much for taking the time to leave us a review. We're thrilled to hear that you found our staff helpful and the service met your standards. We'll be sure to pass your compliments onto the team. We look forward to your custom again in the future. Kind regards

“Booked skip no problem on the phone, got it for the next day. Spoke to Catherine who answered all my worries and took me through the process step by step. Driver was very polite and even helped me put a heavier item in last minute.”

Helpful Report

Hi Tina, Thanks for taking the time to leave a review for us. We're so pleased that you found our service stress-free and easy! We'll be sure to pass your compliments onto our professional team. We look forward to your custom again in the future. Kind regards

“Thank you to the driver who collected my skip as he made my disabled son’s day by letting him operate the controls to put the skip back onto the lorry. Great service and would highly recommend”

Helpful Report

Hi Andy, Thanks for taking the time to leave us a review! We're so pleased you were happy with the service. We look forward to your custom again in the future. Kind regards

“Excellent service from initial contact with Georgia, who always replied and answered all my queries and was very helpful, to the two guys who turned up to clear the waste from my garage, they were friendly and professional at all times, I would highly recommend and will use again, a great all round experience.”

Helpful Report

Hi Kevin, Thanks so much for leaving a review for us! We're so pleased to hear that our dedicated sales team could answer any and all questions you may have! We'll be sure to pass your compliments onto the team. We look forward to your custom again in the future. Kind regards

“Driver was friendly and punctual, service has been a* from start to finish and the price was very reasonable, Will 100% use again.”

Helpful Report

Hi Mike, Thank you for taking the time to leave us a review! We are so pleased to hear that you found the service here at Dunmow Group at such a high standard and for a reasonable price. We'll be sure to pass your compliments onto our dedicated team. We look forward to your custom again in the future. Kind regards

“Fantastic service. Delivered on Thursday. Filled and collected on Friday. Both drivers very helpful and polite. Highly recommend.”

Helpful Report

Hello, Thank you for taking the time to leave us a review! We aim to collect and dispose of your rubbish as quickly as we can so it's great to hear we met that target. We'll be sure to pass your compliments onto the drivers! We look forward to your custom again in the future. Kind regards

“Great service, great price, very efficient. Jake was very professional on the phone.. Wouldn't use anyone else! Great work DWM.”

Helpful Report

Hi Paul, Thanks for taking the time to leave a review for us! It's great to hear that you're happy with our services and we'll be sure to pass your compliments onto Jake! We look forward to your custom again in the future. Kind regards

“Fantastic company. Used them few times with no problems. Always on time 😃”

Helpful Report

Hi Wioletta, Thanks so much for taking the time to leave a review! It's great to see you're a returning customer to us and you've had a great service each time, we'll be sure to pass on your compliments to our dedicated team. We look forward to your custom again in the future. Kind regards

“Dunmow were very helpful with my request to collect two old slate hearths and a wooden radiator cover. I paid over the phone and they cake early the next day, collected from my front garden and that was it! So grateful! Thanks team!”

Helpful Report

Hello, Thanks so much for taking the time to leave a review! It's great to hear that our services were easy and simple for you! We aim to make our services as stress-free as possible. We look forward to your custom again. Kind regards

“Great service in the office and top driver. All round quality service right from the start.”

Helpful Report

Thank you so much for leaving a review with us! We're happy to hear that you had a great service, we'll be sure to pass on your compliments to our dedicated team. We look forward to your custom again in the future. Kind regards

“A very good service form you guys. Cage turned up prompt at my allocated time slot. The 2 blokes who loaded up was very professional and super tidy. Dont think you will beat this lot on service and price. A straight 10 for me!!!”

Helpful Report

Hi Jonny, Firstly, thank you for taking the time to leave a review! We are so ecstatic that you chose to leave a review for us! We also aim to deliver a first-class service to our customers. We will be sure to pass your compliments onto the team. We look forward to your custom again in the future. Kind regards

“Customer service second to none , polite efficient will use again ! Highly recommend”

Helpful Report

Thank you for taking the time to leave us a great review! We are thrilled to hear you found our service and team to be be polite and efficient and we will be sure to pass you feedback back to the team. We look forward to your custom again in the future. Kind regards.

“I have been in Construction for near 40 years, and the service provided by this company is amongst the best. Friendly helpful drivers, speedy delivery and collection, and friendly and professional office staff. Would not hesitate to recommend and will be using exclusively. Well done to all involved.”

Helpful Report

Hi Tom, Firstly, thank you so much for taking the time to leave us a 5 star review! We are so pleased to hear that you found our team and service at Dunmow Group to be amongst the best you have dealt over the years you have been in construction. We always aim to provide the most professional and efficient service to our customers, so it is great to hear this was your experience using us. We look forward to your custom again in the future. Kind regards

“I had to dismantle a decaying garden shed and some fence panels, then figure a way to get rid of the debris. After looking into mini-skip hire and the hassle that presented, a phone call to Dunmow Group provided a better alternative that was cheaper, quicker and simpler. Good service from the team, start to finish.”

Helpful Report

Thank you for taking the time to leave us a review! We are so pleased to hear we were able to help you by using our Waste Collection service at Dunmow Group instead of a skip. We are thrilled to hear you found our service and team to be good throughout the process. We look forward to your custom again in the future. Kind regards

“Great communication from the office . Quick and easy removal of the hardcore, would def recommend. Thanks”

Helpful Report

Hi Laura, Thanks for taking the time to lave us a 5 star review! We are thrilled to hear you found our communication from the team in our office to be great, and our service to be efficient. We look forward to your custom again in the future. Kind regards

Dunmow Group is rated 4.9 based on 2,611 reviews