Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,611 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

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English

“Excellent customer service. Quotes done over whats app, and a very prompt and efficient service. The guys got here first thing in the morning and took away the waste promptly. Highly recommend the service.”

Helpful Report

Hello, Thank you for taking the time to leave us a review! Being one of the biggest waste management companies in Essex means we can fulfil collections quickly and efficiently. Our waste collection team work hard to ensure everyone's waste is picked up as quickly as possible so we'll be sure to send on your compliments. We look forward to working with you again in the future. Kind regards

“Great response time, good and helpful staff, good and careful drivers.”

Helpful Report

Hello, Thanks for taking the time to leave us a review! We're glad to see that our skip hire service has met your expectations, our staff work hard to ensure every delivery is stress-free. We look forward to working with you again in the future. Kind regards

“I had a big garage clear out for my elderly parents. Nothing was too much trouble for these guys and they were very patient and professional, both before and during the clear out. Super easy to arrange - I would highly recommend the Dunmow Group.”

Helpful Report

Hello, We'd just like to thank you for taking the time to leave us a review! We're thrilled to hear that you found our service to be professional. Our dedicated staff understand that every job is different and we try our absolute hardest to meet our customers' requirements. We'll be sure to pass on your compliments to the team. We look forward to working with you again in the future. Kind regards

“Excellent service from start to finish. Thanks”

Helpful Report

Hello, Thanks for taking the time to leave us a review! We're happy to hear that you found our service to be excellent! Here at Dunmow Group we work hard to ensure our customers experience a great service. We look forward to working with you again in the future. Kind regards

“Excellent service from Dunmow Skips. The skip arrived on the day requested and collected very swiftly when contacted once the work at home completed. The staff were extremely helpful and friendly. I would highly recommend Dunmow Skips.”

Helpful Report

Hello, Firstly, we'd just like to say thank you for taking the time to leave us a review. We're glad to hear that our skip hire service met your expectations! Our dedicated bookings team work hard to ensure that all our customers' expectations are met. We look forward to working with you again in the future. Kind regards

“Spoke to Cat on WhatsApp who organised my collection. Quick responses and best priced by a long way, managed to move it forward a day too!! Will definitely use again 👍”

Helpful Report

Hello, We'd just like to thank you for taking the time to leave us a review! We're delighted to hear that your experience with us was positive. Our dedicated team work hard to ensure that all our customers are responded to in a timely manner. We'll be sure to pass your compliments on to the bookings team! We look forward to working with you again in the future. Kind regards

“Cat organised a waste collection service and was so helpful and quick to reply. Managed to bring forward my collection too. Guys who picked up my items were great too”

Helpful Report

Hello, Thanks so much for taking the time to leave a review for us. We're glad to hear that you found our team helpful and quick to reply and we'll be sure to pass your compliments onto them. We look forward to working with you again in the future. Kind regards

“Great service, there so helpful, so polite and hands down the best skip hire company”

Helpful Report

Hi Thomas, Thanks for taking the time to leave us a review! We're happy to see that you received a great service from our dedicated team here at Dunmow Group. We work hard to ensure our services are better than the rest, so we'll be sure to send your compliments to the team. We look forward to working with you again in the future. Kind regards

“Another great service from Cat and the Team at Dunmow”

Helpful Report

Hi Sharon, Thanks so much for taking the time to leave us a review! We're delighted that you had received a great service from us, we'll be sure to send your compliments onto Cat and the rest of the Team here at Dunmow. We look forward to working with you in the future. Kind regards

“Fab service from start to finish. So nice to find a reliable company. Reasonable prices too.”

Helpful Report

Hi Debbie, Firstly, thank you for taking the time to leave us a review! We're so happy to hear that you're happy with the service you've received. We've spent many years perfecting our service for our customers to ensure a high standard of work at a reasonable price. We look forward to working with you again in the future. Kind regards

“This is a great service, all pricing done quickly via WhatsApp and very efficient and well priced. I accidentally gave one driver £20 too much for the job and he knocked to return it, what a wonderful professionalism rarely seen these days. Cannot recommend enough!”

Helpful Report

Hi Scott, Thank you so much for taking the time to leave a review for us! We're thrilled to hear that you found our service quick and fairly priced. We work hard to ensure that our services are as stress-free for all of our customers. We'll be sure to pass your compliments onto the driver and team here at Dunmow Group. We look forward to working with you again in the future. Kind regards

“Could not be happier with the service/value for money. I had a quote from another firm, they claimed that they 'absolutely would not be beaten on price' and wanted £150 which I thought was to much. Dunmow group collected it all for £50... they arrived on time, cleared the waste leaving absolutely no mess and the driver even gave me £20 back that I'd over paid by mistake.”

Helpful Report

Thanks so much for taking the time to reply! We're so happy to see that you were happy with the price. With over 30 years of experience, we're able to make our prices as affordable as possible. We look forward to working with you again in the future. Kind regards

“What a great service on the delivery of my skip the driver made sure he got the skip on to my driveway leaving me room to still get my car on. The skip has just been collected by the same driver who caught us by surprise we were still putting our last bits in again he was extremely patient and even helped throw a few bits on for us. I would strongly recommend Dunmow to anyone who needs a skip”

Helpful Report

Hi Mick, Thanks so much for taking the time to review our services. We're so pleased to hear you're happy with the service you've received. Our staff have over 30 years of experience so can be trusted to make sure they get the job done right. We'll be sure to send your kind words to the team. We look forward to working with you again in the future. Kind regards

“I pondered getting a skip to remove rubbish prior to a house move. I found Dunmow skips online and almost ordered a skip but I saw they did a 'collect' service for the same price. The guys turned up, as expected, were very helpful and just got on with the job and the rubbish was gone in no time. Fantastic service by this company, I have no hesitation in recommended them to anyone.”

Helpful Report

Hi Steve, Thanks so much for your kind words, it's great to see that you're happy with the service you received. Our dedicated team work hard to ensure your waste removal is as stress-free as possible so we'll be sure to pass on your kind words. We look forward to working with you again in the future. Kind regards

“Fantastic service from booking online for delivery to calling the office for a collection. Would highly recommend Dunmow Skips, very professional and there customer service/ support is faultless. This is my second skip in a month for garden refurb and will definitely be using them again. Nothing is too much trouble and the delivery drivers are polite and courteous too. Thank you”

Helpful Report

Hi Michelle, Thanks so much for taking the time to leave us a review. We're so pleased to hear that your online booking service with us met your standards and our dedicated team of staff were flawless! We'll be sure to pass on your compliments to our dedicated staff. We look forward to your custom again in the future. Kind regards

“Always helpfull even on short notice and will always go that little extra when possible. Sam in the office is great and drivers are always happy to help. Wouldn’t go anywhere else”

Helpful Report

Hi John, Thanks so much for taking the time to leave a review. We're happy to hear we were able to fulfil your order on such short notice and that our dedicated team went the extra mile. We'll be sure to pass on your compliments to the team! We look forward to your custom again in the future. Kind regards

“Richard B delivered my skip - what a lovely, professional and approachable man and a credit to this Company - it was a pleasure to meet him and his professionalism and customer service skills were exemplary. His sense of humour in such horrible times as we are all aware of in a pandemic - was priceless! 100% Recommend on price, personality and professionalism. :)”

Helpful Report

Hello, Thanks so much for taking the time to leave a review! We're thrilled to hear that you had such a great experience with us! We'll be sure to pass your compliments onto Richard. We look forward to your customs again in the future. Kind regards

“Skip placed where requested and delivered promptly. I had more rubbish than expected so another skip was ordered and swapped the following day. Second skip collected with no fuss. Happy customer.”

Helpful Report

Hi Neil, Thank you for leaving a review. We're happy that our services were delivered promptly and met your expectations! We'll be sure to pass your compliments onto our dedicated team. We look forward to your custom again in the future. Kind regards

“My second skip I've had and have spoken with the lovely Cat each time. Answered all my questions with no fuss and I had a lot of them. Skip was delivered on the day I chose, great service again.”

Helpful Report

Hi Elle, Thanks for taking the time to leave us a review. We're glad your queries were answered by our dedicated team and that our delivery met your expectations. We#ll be sure to pass your compliments onto the team. We look forward to your custom again in the future. Kind regards

“Great grabber, good driver and helped me clean up last bits of dirt. Highly reccomend!”

Helpful Report

Hello, Thanks for taking the time to leave us a review. We're so pleased to hear you're happy with our service. We'll be sure to pass your compliments onto our team. We look forward to your customs again in the future. Kind regards

Dunmow Group is rated 4.9 based on 2,611 reviews