Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,611 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great! Online order, and delivery. No need for me to do anything it was all taken care of. Only negative was I couldn't figure out how to schedule a return online, but did it via phone, no problem.”

Helpful Report

Thanks for taking the time to leave us a great review! We are pleased to hear your feedback on using our online booking system. We will pass your feedback on regarding scheduling a return online to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fantastic service, the delivery was on time. The driver was really helpful, a credit to the company. I have been impressed with the quality of customer service from start to finish. The skip was collected on time. Will be using using this company agin.”

Helpful Report

Thank you for taking the time John to leave us a 5 star review! We are so pleased you found our services here at Dunmow Group to be fantastic. We strive to deliver a professional, friendly and efficient service to our customers, so it is great that this was your experience with using us. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fast an efficient service, Driver called as we were out to ensure that the skip was left correctly.”

Helpful Report

Thanks for taking the time to leave us a great review Ken! We are thrilled to hear you found our services here at Dunmow Group to be efficient and our friendly team ensured the skip was correctly positioned for you. We will sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Quick, easy, good value for money. Very pleased with the service”

Helpful Report

Hi Matthew, thanks for taking the time to leave us a great review. We are thrilled to hear you found our service to be quick and easy, and overall you were very pleased with the service we provided you. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Super impressed with the booking, delivery and collection of our skip. Excellent communication and friendly staff. I will 100% use again.”

Helpful Report

Thanks for taking the time Lisa, to leave us a 5 star review! We are thrilled to hear you found our complete service from booking, through to collection to be efficient, with great communication from our friendly team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Wonderful!”

Helpful Report

Thank you! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very nice man in office helped with my enquiry delivery man with skip very pleasant person would certainly use Dunmow Skip again”

Helpful Report

Thanks for the taking the time to leave us a 5 star review Pamela. It is great to hear your experience when dealing with our friendly call centre and delivery drivers. We always aim to provide a professional, friendly and efficient service so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Online booking was very easy. Confirmations and correspondence were received throughout the process. I was kept updated on the delivery times and Skip was collected quickly when required. Access to my driveway is not straightforward but the skilled drivers made this look easy. Very happy to deal with a professional company.”

Helpful Report

Hi Michael, thanks for taking the time to leave us a 5 star review! We are pleased to hear your feedback on our online booking system and our friendly drivers. It is great to learn that you found the correspondence appropriate and helpful. We will be sure to pass on your feedback to the drivers. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Used for over 12 months, nothing is too much for them, very flexible delivery and collection options.”

Helpful Report

Thank you for taking the time to leave us great review! We are so pleased to hear that you find our team here at Dunmow Group to be flexible and helpful, we always aim to provide our customers with the best possible customer service. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Absolutely brilliant - superb customer service, friendly, prompt delivery and pickup, nothing like any skip company I've used before. Top notch.”

Helpful Report

Thanks for taking the time to leave us a brilliant review John! We are thrilled to learn your experience with using our friendly team here at Dunmow Group. We strive to provide our customers with a professional, friendly and efficient service, so it is great to hear this as your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fantastic service - couldn’t ask for more. Delivered when requested and collected when requested 👏🏻👏🏻👏🏻”

Helpful Report

Thanks for taking the time to leave us a 5 star review Jan! We are so pleased to hear your feedback on the fantastic service you received from us here at Dunmow Group. We always aim to provide a professional and efficient service, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Good price, quick and efficient service from the office (collection in under 48 hours) and really friendly collectors.”

Helpful Report

Thanks for the taking the time to leave us a great review. We are thrilled to learn that you found our service to be efficient and well priced. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Top firm won’t use anyone else for my skips. A star all round.”

Helpful Report

Thank you Reece for your 5 star review! We love receiving positive feedback like this! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Impeccable service, friendly kind staff. I have never ordered a skip before & my experience could not have been better, I have been given information every step of the way & have been treated with respect & care . Will definitely be using them again .”

Helpful Report

Thanks for taking the time to leave us 5 star review Lisa! We are so pleased to learn your feedback on using our service. We try to make our systems very user friendly, so it great to hear you found it useful and helpful. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I was very impressed by the service I received from Dunmow Group. I ordered an 8 years skip which was delivered early on the morning of the due date. I was advised by email that the skip was on its way and the driver positioned it with care, exactly as requested. Once filled, I arranged for the skip to be collected early. I was advised in advance that the driver was on his way and the whole processed was very well organised and professional. I will definitely be using the company in the future.”

Helpful Report

Thank you for taking the time to leave us a 5 star review Jacqueline! It is so important to us to hear feedback from our customers, and this is exactly what we like to read. We are thrilled you found our communication to you to be helpful and precise. We always aim to provide our customers with an efficient, helpful and professional service, so it is great to hear this was your experience when using us. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I’ve used these guys a few times now. They are always very reliable and their drivers always ensure the skip is left where you want it.”

Helpful Report

Hi Tony, thanks for taking the time to leave us a great review! We are so pleased you find our service to be reliable and that our friendly drivers always leave the skip where is required. We always aim to provide our customers with an efficient and professional service, so it great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I found this company to be excellent very good service and a pretty good price I will definitely use them again”

Helpful Report

Hi Graham, thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback on using our services here at Dunmow Group. We always aim to provide an efficient and professional service to our customers, we are therefore so pleased to hear you found our services to be excellent. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“excellent prompt service by phone on-line, and helpful delivery workers”

Helpful Report

Thank you for taking the time to leave us a great review! It is great to hear your feedback that you found us to be prompt when contacting us by telephone and via our online services. We are thrilled to hear you found our drivers to be helpful and will happily feedback this onto the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent. So quick and very easy to deal with.”

Helpful Report

Hi Josh, thanks for taking the time to leave us a review! We are thrilled to hear you found using us to be efficient and easy! And that you received excellent service for us here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Delivery and collection on time, helpful friendly drivers.”

Helpful Report

Thank you for taking the time to leave us a 5 star review Robert! We are so pleased to learn you found our services to be efficient and prompt as well as our drivers to be helpful and friendly. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,611 reviews