Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,611 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Yet again, Dunmow out perform all others, not only on price, but service. Booked a mattress collection yesterday, two pleasant and helpful chaps turn up today and its gone. £15 cheaper than anyone else who couldn’t do it for two weeks ! Well Done !”

Helpful Report

Hi Tom, thank you so much for taking the time to leave us a 5 star review! We are to pleased to hear your feedback on our efficient 'man with a van service' and will be sure to pass this on to the team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Right price, delivered very efficiently by a competent and cheerful operator driver in a clean and well presented truck. Their office kept me well informed by email. All in all a very good service.”

Helpful Report

Hi Roger, thanks for taking the time to leave us a lovely review! We are so pleased to hear your feedback on our friendly drivers. We strive to deliver the most professional and efficient service to our customers and it is great to learn this is the experience you had with us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Have always used Dunmow Group for skips they are reliable reasonably priced and a friendly bunch of people from the office girls to the delivery drivers highly recommend them.”

Helpful Report

Hi Dawn, thanks for taking the time to leave us a 5 star review! We are so pleased to hear you found our lovely team to be friendly and that our service was reliable and reasonable. We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Have used Dunmow for the last few lockdown house and garden tidy skips. Online system very efficient, everyone polite and drivers could not be nicer or more helpful. Whole process easy and no fuss. Would definitely recommend”

Helpful Report

Thanks for taking the time to leave us a brilliant review! We are so pleased to hear your feedback on our online booking system, and how polite and efficient you found our team at Dunmow Group. We will be sure to pass on the feedback. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service, quick delivery and collection. Highly recommended and will definitely use again, many thanks”

Helpful Report

Hi Matthew, thanks for taking the time to leave us an excellent review! We are thrilled to hear you found our service to be a great, efficient service with the delivery and pick up for your skip. We always aim to provide our customers with the best customer service. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Top top company very polite driver”

Helpful Report

Hi Paul, thank you for taking the time to leave us a 5 star review! We are so pleased you found our driver to be polite. We always aim to deliver the best possible customer service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Customer service excellent - delivery excellent”

Helpful Report

Thanks for taking the time to leave us a great review! We are thrilled to hear you found our customer service to be excellent and pleased with the delivery of your skip. We look forward to your custom again in the future. Kind regards, Dunmow Team

“I booked a dunmow skip online and made a mistake with dates. They were so pleasant and sorted it straight away. So happy with service. Will definitely use again.”

Helpful Report

Hi Lorraine, Thanks so much for taking the time leave us a 5 star review! We are so pleased our lovely, friendly team we were able to help you correct your mistake made on our online system. We always aim to deliver the most efficient and friendly customer service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Super fast service. Friendly staff. Clear instructions. Highly recommend.”

Helpful Report

Hi Tara, Thanks so much for taking the time leave us a positive review! We are thrilled we were able to deliver your skip so promptly and efficiently. We praise ourself on our friendly team here at Dunmow Group, so it is great to hear your feedback was just this. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Very happy Lovely staff on pnone Very friendly driver who dropped skip off put it in exactly right place on the drive for my convenience So all good Due pick up tomorrow Thankyou”

Helpful Report

Hi Margaret, Thanks so much for taking the time leave us a 5 star review! We are pleased you found our lovely customer service team to be friendly. We will be sure to pass on your feedback to the drivers and to our customer service team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“I have ordered 2 skips from the Dunmow group, and have rarely dealt with such professional, helpful and polite people. The drivers are absolutly excellent at point of delivery and collection. On the second occasion I made a mistake with the delivery location, thiswas quickly picked up by the helpful lady who telephoned me within the hour to confirm my requirements, and she quickly resolved the error that I had made, and without the slightest fuss. I would absolutly make the Dunmow Group my first choice for skip hire. Highly recommended.”

Helpful Report

Hi Paul, Thanks so much for taking the time leave us a positive review! We are delighted to hear your feedback on our professional, helpful and polite team here at Dunmow Group. We are so pleased that our team were able to resolve the error and be able to deliver your skip to you as soon as we could. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Hassle free service and a great team all the way from order to delivery/ collection. No complaints”

Helpful Report

Hi Marcus, Thanks so much for taking the time leave us a 5 star review! Thanks for your feedback on our friendly team here at Dunmow Group. We are pleased to hear your experience from booking to collection of your hired skip was straight forward and hassle free experience. We look forward to your custom again in the future. Kind regards, Dunmow Team

“We had a skip for a couple of days brilliant service very friendly helpful staff we definitely hire a skip from these guys 👍”

Helpful Report

Hi Tracey, Thanks so much for taking the time leave us a positive review! We are thrilled to hear you were happy with our services and that our staff were helpful and friendly. We will pass this feedback on to them. We look forward to your custom again in the future. Kind regards, Dunmow Team

“I have used Dunmow skips on numerous occasions & I have never been disappointed a reasonable price great service plus courteous & professional driver’s highly recommended”

Helpful Report

Hi Dave, Thanks so much for taking the time leave us a 5 star review! It is great to receive such lovely feedback on our drivers. We will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Delivery and Collection very good, i don`t quite understand why there has been a dozen or more emails about one skip hire and collection, for me that was a bit of the top.”

Helpful Report

HI Simon, Thanks so much for taking the time leave us a great review! We are pleased to hear you were happy with our delivery and collection service. We will pass on your feedback regarding emails to the relevant department. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Probably the easiest website I have used. Never has been ordering a skip so simple and quick. Would 100% recommend this site.”

Helpful Report

Hi Jane, Thanks so much for taking the time leave us a positive review! It is so great to receive such positive feedback on using our online booking system. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent ordering process and customer service from start to finish. Hassle free and exactly what I expected and hoped from the delivery to pick up of the skip.”

Helpful Report

Thanks for taking the time leave us a 5 star review! We are thrilled to hear you were pleased with the service you received from ordering, through to the collection on your hired skip. We always aim to provide the best possible service to our customers, and pleased to hear this was your experience of using us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Customer service was great , and dealt with my changes perfectly. Would definitely recommend to anyone”

Helpful Report

Hi Alison, Thanks so much for taking the time leave us a 5 star review! It is great to hear you received great customer service from our friendly team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Brilliant service from start to finish. Ordered a skip at 10:55am, it was on my drive by midday. We filled it quicker than expected so I called the office and they picked it up early for us. Easy to get hold of someone at the office and the staff were professional and helpful. Price was reasonable. Would use again with no hesitation.”

Helpful Report

Hi Catherine, Thanks so much for taking the time leave us fantastic feedback. We always aim for our customers to receive the most professional, efficient and prompt service and it is great to hear this was your experience using us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Easy online ordering. Skip arrived and picked up when requested. Drivers friendly. Very good service”

Helpful Report

Hi Peter, Thanks so much for taking the time leave us a positive review! It is great to hear you found our online booking system to be easy and straight forward, and that our friendly drivers were prompt and efficient with the delivery and collection your hired skip. We look forward to your custom again in the future. Kind regards, Dunmow Team

Dunmow Group is rated 4.9 based on 2,611 reviews