Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,615 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Pre booked a morning delivery for a domestic skip. The skip was not delivered and no contact was made, so I chased at 12.00pm and was told it would arrive by 2.00pm, no explanation. In fairness, Dunmow did refund the delivery charge.”

Helpful Report

Hi my apologies this was not delivered when requested , this is not our usual service and we will endeavor to make sure this does not happen again. i can only apologize for this , please do give us a call on 01245 466646 if you would like to discuss this further. Kind Regards Dunmow Group

“very good service, just on time.”

Helpful Report

Hi Ekrem , Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Delivery on due date put on drive Awesome service”

Helpful Report

Hi Christopher Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I changed my mind where I wanted the skip placed, the driver said that’s no problem and relocated it with a smile rather than an expected rant.”

Helpful Report

Hi Richard , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“So helpful fantastic”

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Hi Vincent Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very prompt, very reliable and helpful👍”

Helpful Report

Hi Andrew Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“prompt drop off and quick return after we filled earlier than expected”

Helpful Report

Hi Tony, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very quick to answer online request and service is impeccable Highly recommend their services”

Helpful Report

Hi Julie, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Delivered our skip the next day and even came back to move it a bit for me no problem. Very knowledgeable staff able to let me know what I needed.”

Helpful Report

Hi Tony Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I booked online but needed to check something. The office is always friendly and helpful.. even when I ask stupid questions. Drivers put the skip as per instructions every time.”

Helpful Report

Hi Martin, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very pleased with the efficiency of both delivery and collection. Skip was placed with care, to enable parking alongside, collection equally adept.”

Helpful Report

Hi Jackie Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Dunmow group are always fantastic. Helpful and friendly staff, really accommodating and I'm always pleased with the speed of the service and the communication”

Helpful Report

Hi Christine, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“I would have left five stars other than the used skip was not picked up when agreed. I had a phone call on the day of pickup saying it was delayed until the next day. I had a bulk bag of slate booked for delivery which needed to go where the skip was. I was assured we were the first pick up (the next day) and would be around 7/7:30 AM which I agreed to. at 8:30 the next day I phoned as it had not been picked up and was again assured it would be picked up by 09:00, unfortunately, my delivery of slate turned up before the skip was picked up and had to be left some distance away meaning I had to move the slate with a lot further than I needed to. other than that could not fault things.”

Helpful Report

Hi Roy, i can only apologize this collection didn't happen when promised , i assure you this is not usual service and will not happen again. if there is anything we can do for you please do give us a call and we can discuss this further on 01245 466646. We always strive to work with our customers to give them exactly what they need and we are sorry this did not happen on this instance. again my apologies for an inconvenience this may of caused. Kind Regards Dunmow Group

“fast delivery, driver very polite and put it exactly where i wanted it, competitive prices and nothing too much hassle”

Helpful Report

Hi Bob , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our driver, we will be sure to pass this on to him. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service communication excellent on delivery and pickup”

Helpful Report

Hi Tek, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“drop and collection was efficient and minimal hassle.”

Helpful Report

Hi Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service, ordered 4 yard skip, arrived and collected as requested. Will definitely be recommending and using again.”

Helpful Report

Hi David Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Service was fantastic. Drivers were very polite and professional. We live on a main road and have restricted access. NO FUSS. Thankyou for a very good job”

Helpful Report

Hi Craig , thanks for taking the time to leave us a 5 star review! thank you so much for your feedback on our drivers, we will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Unreliable poor service. 4 days ago I booked my skip is to be collected today, didnot turnup today , so when i Phoned them ,said they cannot collect today. I have to take time off for this collection.I used them twice before, those were ok. No more skip from them”

Helpful Report

Good afternoon my apologies this was not collected today, as discussed on the phone with yourself this is being collected first thing tomorrow morning and i can only apologize for any inconvenience this may have caused. we do advise collections can take up to a couple of days. if you would like to discuss this further please do call us on 01245 466646. Kind Regards Dunmow Group

“Fantastic company, great service... I cannot fault them.... in fact I've just ordered another Wouldn't use anyone else. Highly recommended”

Helpful Report

Hi Alan , Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

Dunmow Group is rated 4.9 based on 2,615 reviews