Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

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English

“Excellent customer service and communication.”

Helpful Report

Thank you so much for taking the time to leave us a great review! We are so pleased to learn you found our customer service to be excellent, and our communication to be great too. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fast, efficient service, would definitely use Dunmow again.”

Helpful Report

Thank you so much for taking the time to leave us a great review, Dominic! We are thrilled to hear you found our services to be fast and efficient when using us here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very quick service and a good price too.”

Helpful Report

Thank you so much for taking the time to leave us a great review, Vanessa! It is great to receive this feedback on using our services. We always aim to deliver an efficient service to all our customers, therefore it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Such a good service from start to finish. Will recommend and use again.”

Helpful Report

Thank you so much for taking the time to leave us a great review, Stacey! We are so pleased to hear you found our services here at Dunmow Group to be good from start to finish, and we forward to your custom again in the future. Kind regards, Dunmow Group.

“3rd I have used these people, always good prices and service is superb. Everything is online and so easy. The drivers are always friendly and polite. Wouldn't go anywhere else. Keep up the good work Dunmow Group”

Helpful Report

Thank you so much for taking the time to leave us a great review, Chris! We love receiving feedback on our services and friendly team. It is great to hear you find our online services to be easy and straightforward. We will be sure to pass on your feedback to our drivers. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service many thanks 👍”

Helpful Report

Thank you so much for taking the time to leave us a great review, Neil! And we are so pleased to hear you found our service here Dunmow Group to be great. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Always polite pleasant drivers Easy to book Kept up to date Efficient service”

Helpful Report

Thank you so much for taking the time to leave us a great review, Heidi! It is brilliant to hear you have found our services to be efficient and easy. And we are thrilled to receive this lovely feedback on our friendly drivers. We will be sure to pass on your feedback to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Will never use and will actively encourage other to never use this amateur company!! Booked a skip for 14 days (which is what they are priced for). On the 13th day, when I was outside still loading the skip they came to collect it. I said to the driver that you are a day early. His response was ‘well, I’ve been told to collect it today so tough’. Trying to call them, no answer and no response to voicemail. Emailed and eventually got a response saying that they are sorry but they can’t refund anything. The biggest issue was I have paid £250 for a skip and it wasn’t full. I was still loading it and clearing my garden which is what I wanted the skip for. Seeing as they collected a day early I now have to order another skip, which will cost me another £250 instead of leaving it for the full time THAT I HAD ALREADY PAID FOR!!! Awful service, followed up by awful customer service as I was offered £17 back as way of an apology! What the hell is £17 going to get me to clear the rest of my garden?? Absolute joke of a company. Service, attitude and efficiency all was appalling and I would never use them again. And needless to say, I never got the refund or any further contact.”

Helpful Report

“Perfect start to finish, helpful, obliging, nothing to much trouble all my requests were met. With out doubt would definitely use again”

Helpful Report

Thank you so much for taking the time to leave us a great review, Steven! We are pleased to hear you found our service from start to finish to be efficient and a smooth process. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Polite and professional. Fast delivery and pick up even on short notice. Well kept skips. Over all a great service”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Jonathan! We love receiving honest feedback like this. We always aim to provide our customers with an efficient and professional service, so it is great to hear this was your experience with us. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fast and effective. No hassle use time and time again”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Nicola! We are so pleased to learn you found our services here at Dunmow Group to be efficient and effective. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Competitive price and excellent service. Highly recommend”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Nigel! We are so pleased to receive this great feedback. We always aim to provide a competitive and professional service to our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very efficient: I booked online and the delivery of the skip arrived on time. The driver was very friendly and placed the skip exactly where I wanted it. The collection was equally efficient: I telephoned on Saturday and the skip was picked up on Monday.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Tony! We are so pleased to receive this feedback. We always aim to deliver an efficient, friendly and professional service to our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very good service, easy to book online, great price and had a message when they were on there way. Definitely will use the service again.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Alison! Great feedback - thank you. We are pleased to learn your feedback on using our online booking service, and that our communication on delivery was well received. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Delivery was late very late in the day (4:50pm) when had pre ordered for morning drop 3-4 days in advance as it was pretty crucial our timings worked, had come away from my normal skip company to try and eliminate this! So wasn’t best impressed with first time using dunmow skips Regards Chris the builder”

Helpful Report

“ordering was easy, came on time. Let us know when they were going to pick up.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Wendy! We are so pleased to hear you found our communication here at Dunmow Group to be great and that you found the ordering process to be easy, We look forward to your custom again in the future. Kind regards, Dunmow Group.

“This Company do exactly what they say they will do. Drivers are always great too.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Ray! We are so pleased to hear your feedback on using our services. It is great to hear your feedback on our drivers also, we will be sure to pass on your feedback to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Delivered and collected on time with no fuss. Consideration was clearly given on where they placed skip on the drive to allow us to continue parking, especially as we weren't in when delivered. Very easy to book.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Julie! We are so pleased to receive this brilliant feedback. We always aim to deliver an efficent and professional service to our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Always find you helpfull”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Patrick! We are so pleased to learn you have always found our dedicated team here at Dunmow Group to be helpful. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Always so helpful and on time”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Caroline! We are thrilled to hear you found our services here at Dunmow Group to be efficient and helpful. We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,610 reviews