Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,610 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

Write Your review

Tell us how Dunmow Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Top skip company, I wouldn’t use anyone else in Essex for rubbish removal and skips. Very well organised company. Cheers guys.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Reece! We are pleased to hear you found our services to be efficient and organised and we look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service, no hassle, competitive prices.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, David! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very efficient co”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Peter! We are pleased to hear you found our services to be efficient and we look forward to your custom again in the future. Kind regards, Dunmow Group

“Have used this company many times in the past, without a problem - but they were much smaller then. Issues: - Very difficult to get through to the office. Very slow to answer sometimes didn't answer at all. - Communications by e-mail confusing. They should consider what this looks like from the customer point of view. - E-mailing when the driver is en route is pointless - a phone call or text message would be more appropriate. - Phoned up to extend a skip hire - took 15 minutes to process - should take no more than 2 minutes. - Driver who collected my (mini) skip didn't bother to knock on the front door. In collecting the skip he snapped some tree branches that then needed to be cut off and also chipped three facing bricks on my front wall. He then scarpered without mentioning either of these items to me. Very poor service and "Jack the Lad" style. I took photos of the damage but couldn't be bothered contacting the office as I didn't think it was a good use of my time. - Summary - Very poor customer service, go elsewhere.”

Helpful Report

“Prompt delivery and collection. Helpful team when you need to speak to a human 😀”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Karen! We are pleased to hear you found our services to be efficient and our staff to be friendly. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group

“Always helpful, delivery and collection to suite me, very friendly people.”

Helpful Report

Thank you for taking the time to leave us a 5-star review! We are pleased to hear you found our services to be efficient and our staff to be friendly. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group

“All went smooth, skip came a week early but was fine I could still take it. But goid price goid service would recommend 👌”

Helpful Report

Thank you for taking the time to leave us a 5-star review John! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service. Easy and clear booking online, delivered and collected the skip on time and as directed. Couldn’t fault this company.”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Joanne! We are so pleased to hear your feedback on using our online booking system and that you found our services to be efficent. We look forward to your custom again in the future, Kind regards, Dunmow Group

“Easy to book, prompt and friendly. Competitive prices.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Anthony! We are thrilled to learn you found our services to be efficient and prompt and we look forward to your custom again in the future, Kind regards, Dunmow Group.

“The driver was very nice”

Helpful Report

Thank you for taking the time to leave us a 5-star review Richard! We look forward to your custom again in the future, Kind regards, Dunmow Group

“Dunmow skips are always efficient. Delivery is quick and collection very prompt. Have used in the past and would definitely use again. Would recommend to anyone wanting a skip.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Marion! We are thrilled to learn you found our services to be efficient and prompt and we look forward to your custom again in the future, Kind regards, Dunmow Group.

“Excellent service. Polite & friendly staff. Skips provided at very good prices.”

Helpful Report

Thank you for taking the time to leave us a 5-star review David! We are so pleased to hear you found our services to be of an excellent level and our staff to be friendly and polite. We will be sure to pass on your feedback. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Excellent service, skip arrived on the day agreed and was also collected on the scheduled day. Drivers extremely polite and helpful and the emails from the office staff kept us up to date with the activities. We would recommend This company without hesitation….. thank you”

Helpful Report

Thank you for taking the time to leave us a 5-star review Stephen! We are so pleased to hear your lovely feedback on our drivers, and that you felt our services were efficient with good communication. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Very good service!”

Helpful Report

Thank you for taking the time to leave us a 5-star review Justine! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Easy company to use,prompt delivery and collection. Have used them on numerous jobs and cannot fault the service.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Geoff! We are pleased to hear you found our services to be efficient and prompt with delivery and collection of your hired skip and we look forward to your custom again in the future, Kind regards, Dunmow Group.

“The people in the office were very helpful. I mistakenly paid twice on line and they were very good trying to sort it out. Haven't had the refund yet, but here's hoping!”

Helpful Report

Thank you for taking the time to leave us a great review, Jane! We are pleased to hear you found our customer service team to be very helpful in organising a refund for your overpayment. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Good service, friendly drivers, prompt service”

Helpful Report

Thank you for taking the time to leave us a 5-star review, Mike. We are pleased to hear you found our services to be good nd efficient and our drivers to be friendly. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“cannot fault service arrived in the morning we finished with the skip early contacted them and they collected next working day excellent communication and service will be using again”

Helpful Report

Thank you for taking the time to leave us a 5-star review Eddie! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Excellent service - dropped off and pick up on time, great communication”

Helpful Report

Thank you for taking the time to leave us a 5-star review Richard! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Great company. Easy online booking system and great communication. Very helpful and friendly staff.”

Helpful Report

Thank you for taking the time to leave us a 5-star review Karen! It is always great to recieve feedback from our customers on their experience, and we will be sure to pass on your feedback to our team. We look forward to your custom again in the future, Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,610 reviews