Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.87

4.9 Rating 2,611 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 3rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Many thanks for the service your company provided. Very polite guys on the telephone and collection, well done and thank you all.”

Helpful Report

Dear Barry, We are so happy that you received excellent service from start to finish from our Dunmow Waste team! With Kind Regards, Sam Malins Managing Director

“Absolutely brilliant service - from the first point of contact to collection and after care I could not fault the service at all - the collection staff were very polite and efficient. World Class Service and thoroughly recommended - thank you”

Helpful Report

We are pleased you were happy with the world-class service you received from Dunmow Waste Management from at the point of booking through to collection from Cip and his team. If you need any other waste management requirements, please remember us for the future! With Kind Regards, Sam Malins Managing Director

“I ordered skip and asked that it be delivered first thing in the morning. It was delivered just as I ordered and picked up promptly when I requested. Very professional company”

Helpful Report

Thank you for the 5* review. We are very pleased that we were able to help you with your skip hire requirements and you were impressed with our service! Kind regards Sam Malins Managing Director

“I found a great company in providing skips I could call upon for jobs I do for my Aquatics business. However when it came to trying to arrange for a Muck Away job to clear a very large pond, I tried 5 or 6 times to get a price from I believe the transport manager. All I got was 'ok I will call you tomorrow' then finally it was 'I am just about to get the tip cost, will call you back once received'. To my dismay and disappointment no phone call ever received. Thankfully at the last minute I found someone that would take it. Shame as I was looking for one company to supply both services for my growing business.”

Helpful Report

Dear Fish and Bits Aquatics, We really appreciate you taking the time to leave a review, and while you are happy with our skip services, we apologise for the difficulties you recently experienced in securing our Muck-Away Grab Hire service. We acknowledge we have fallen short of our usual high standards on this occasion and are taking steps to ensure this does not happen again. We look forward to the opportunity of supporting your business in the future with both our skip and muck-away services. Should you wish to discuss further, then please do not hesitate to contact me on 01245 466646. With kind regards Paul Lynch Operations Director

“Brilliant service Cannot recomend enough”

Helpful Report

We are so glad you were happy with the service that you received from Dunmow Waste Management. With Kind Regards, Sam Malins Managing Director

“Thank you to you and your company for excellent service - really appreciated the flexibility in collection dates. The chap who delivered and collected is a master of his craft - we were well impressed!”

Helpful Report

Dear Graeme, Thank you so much for the positive review! We are glad that our DWM drivers impressed you! We will look forward to working with you in the future. With Kind Regards, Sam Malins Managing Director

“Quality and efficient service”

Helpful Report

We are so glad you were happy with the service that you received from Dunmow Waste Management. With Kind Regards, Sam Malins Managing Director

“Great price,great service,look no further than this company,thanks to jake and his team!👍”

Helpful Report

Dear Karl, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We hope to have the opportunity to work with you again in the future. With Kind Regards, Sam Malins Managing Director

“Working with Sam is always a delight. Quick, efficient and always keeps you up-to-date. The service we have received so far is nothing short of five stars.”

Helpful Report

Dear Elle, We are pleased you were happy with you the service you received from Dunmow Waste Management. Thank you so much for leaving us a review and we hope we can work together again in the future. With Kind Regards, Sam Malins Managing Director

“Excellent service and worked with me (as a non trade) person to get job sorted quickly and on time. Sam was great on the phone and driver did a great job with access and muck away/deliveries. Very pleased thank you!”

Helpful Report

Dear Tony, We are so pleased that Sam was able to help you with our muck away and delivery service. Thank you so much for the positive and kind review, please remember us for any future work you may have! With Kind Regards Sam Malins Director

“Jake was a pleasure to deal with very professional and accommodating. Ciprian was great, site said he was extremely helpful and polite.”

Helpful Report

Dear CHC Waste FM Ltd, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We are so pleased that Jake and Cip provided you with a professional, memorable service. Thanks again! With Kind Regards, Sam Malins Director

“I used Dunmow waste as I was moving house,I spoke with Jake on the phone and he couldn't have been more helpful,the guys turned up on time and were very pleasant and obliging.i would absolutely recommend them and use them again if required.”

Helpful Report

Dear Susie, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We are so pleased that Jake was able to help you and provide an easy, smooth booking process. Thank you for using us! Kind regards Sam Malins Director

“Brilliant service, quick easy and super friendly.”

Helpful Report

Thank you so much for taking the time to review us, we are happy that you received a brilliant service from us and look forward to working with you again in the future. Kind regards, Sam Malins Director

“Exceptional service. Extremely helpful throughout all communications with themselves. Jess is very efficient and informative which makes the process a lot smoother when booking services, etc. The welcome card is a lovely touch and we will look forward to continuing to use them in the future.”

Helpful Report

Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. I'm delighted that Jess from our Customer Care Team provided you with such a brilliant and smooth service. We are pleased you are now an account customer at Dunmow Waste Management and you liked your welcome box! We look forward to working with you in the future! Kind Regards, SP Taylor Managing Director

“Amazingly quick service, Sam was so friendly and helpful. Very pleased and it really helped us out of a hole.”

Helpful Report

Dear Hayley, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We are really delighted that Sam made your experience with us pleasant and that you were happy with the speed of our services. With kind regards SP Taylor Managing Director

“I met dunmow waste at my children’s school fete and they were brilliant with the children let them in their trucks and wear their vests. Their own children were there so seemed like a family run business that cared a lot about customer service. I requested some prices on the spot and got them. Look forward to using them.”

Helpful Report

Dear Michelle, Thank you for your review, we are so happy that you enjoyed our truck showcase at the Dunmow Primary School fete and also a huge thank you for your kind words and lovely review. With Kind Regards, SP Taylor Managing Director

“I saw Dunmow waste at my children’s school fete they were so hands on and interacting with the children and allowed them to have fun in their trucks. As their own children were there really made it feel like a family run business that cares about customer service. Requested prices on the day and hope to use them in the near future.”

Helpful Report

Dear Michelle, Thank you so much for you're lovely review. We are so glad you and your children enjoyed our tipper and skip lorries at the Dunmow School fete. Please keep us in mind for any waste management projects you may have in the future :) With Kind Regards, SP Taylor Managing Director

“We're a shopfitting and interior fit-out business, so always working to crazy deadlines. Dunmow saved the day for us. Bent over backwards to help us out and delivered what we needed, when promised. Absolutely first class service. Recommended A+”

Helpful Report

Dear Garner Industries Limited, Thank you so much for your positive review. We are so glad that we were able to support you and your business by working to tight deadlines. We look forward to providing you with any waste management services again in the future. Kind regards Sean-Paul Taylor Managing Director

“Spoke to Sharon and she advised me that 'We collect Waste' was the best services for me as I had loads of old furniture to get rid. The 2 guys came the same day I called which I thought was amazing! I would highly recommended Dunmow Waste Management!”

Helpful Report

Dear Susan, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management and thank you for your support in recommending us! Kind regards Sean-Paul Taylor Managing Director

“I needed a 6 yard skip ASAP and Zoe very kindly got one to my house within a couple of hours. I then called back 4 days later to say the skip was ready for collection and it was gone within an hour of me calling. Services is outstanding and would recommend Dunmow Waste Management to anyone who is needing a skip.”

Helpful Report

Dear William, Thank you for taking the time to review our skip hire service you received from the team at Dunmow Waste Management recently. We are so happy we provided you with a quick and convenient service. We look forward to providing you with any waste management services again in the future. Kind regards Sean-Paul Taylor Managing Director

Dunmow Group is rated 4.9 based on 2,611 reviews