DroiX UK Reviews

Name: DroiX UK
Address: Unit 54C, North Woolwich Road, Unit 54C, North Woolwich road, London Borough of Newham
Rating: 4.79

4.8 Rating 345 Reviews

96 %

of reviewers recommend DroiX UK

4.8

Based on 345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DroiX UK:

For over 11 years, DroiX is a UK Leader and has been growing worldwide in handheld gaming and tech solutions. Discover top-tier handheld PCs like the GPD WIN 4 and WIN Max 2, versatile Android consoles such as the AYANEO Pocket S and AYN Odin 2, retro gaming devices, and portable monitors for work and gaming. Our Mini PCs, USB 4.0 cables, docking stations, and USB hubs are perfect for home, work, and business needs. Enjoy excellent customer support, great reviews, and overnight UK shipping. Join us for the best in gaming and productivity

Visit Website

Phone:

2037406830

Email:

support@droix.co.uk

Location:

Unit 54C,
North Woolwich Road,
Unit 54C, North Woolwich road
London Borough of Newham
E16 2AA

DroiX UK 5 star review on 22nd April 2024

Anonymous

Anonymous // 01/01/2019

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English

“You still have 3 items on back order. I asked for them to be cancelled. your customer services rep failed. Out of the A95X which I ordered as a replacement 1 of them does not work and I will send back. Your score is 0.1 out of 5. Poor service and poor attitude despite me spending thousands.”

Helpful Report

Posted 3 years ago

Hi there! We're sorry to hear that your experience with us was not as good as it could have been. If you have not already, please reach out to our support team at support@droix.co.uk (we're unable to find any emails requesting the cancellation from you), and we'll be happy to assist.

Posted 2 years ago

“All perfect. Very fast shipping.”

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Posted 3 years ago

“Fast delicery and good communication.”

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Posted 3 years ago

“Good stock. Product arrived quickly and in good condition. I'm rather pleased with my purchase.”

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Posted 3 years ago

“Buying from Droix has been a great experience: no issues at all choosing my unit's colour, flexibility regarding delivery (I could choose which day I wanted it, and since I didn't use "next day", my delivery was free), simple payment options. The delivery was perfect, with the item arriving in perfect condition. And what to say about the handheld? It's great. I'm playing the games I didn't have when growing up (and replaying the ones I had), and the the rg351mp feels great. Droix included a screen protector (easy to fit), a small WiFi dongle and a 64gb sd card. Absolutely recommended!”

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Posted 3 years ago

“Great company to do business with , had an online question that needed answering and they replied within seconds , Very professional, will defiantly use again”

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Posted 3 years ago

“Pre ordered an Aya Neo through Droix and was kept up to date through the whole process. After receiving the unit it developed a fault after a couple of weeks which I communicated to Droix and they were very helpful. Sent the unit back and unfortunately couldn't be repaired but they sent a replacement unit within days. I cannot fault this company and I will be using them again in the future. Thanks!”

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Posted 3 years ago

“A great website for retro handhelds. Speedy service, good prices and helpful tutorails to get you started.”

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Posted 3 years ago

“Quickly resolved issue with delivery (Couriers fault), great product, will buy from them again!”

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Posted 3 years ago

“Delivery was delayed slightly by DPD, but can't fault DroiX for that - dispatch was dealt with quickly. Unfortunately, after an issue with the item I purchased their email support has so far ignored me following the initial communication. Could be a fault with their system? EDIT: following this review a member of the support staff got back to me and apologised for the delay. Can't say fairer than that!”

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Posted 3 years ago

“Excellent Service. Order delivered within 24hrs of ordering.”

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Posted 3 years ago

“Nice product instant help nice people to deal with you can really buy with confidence. They even rang me to check everything was OK.”

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Posted 3 years ago

“Before I ordered my box, I phoned DroiX and the person I spoke to was very helpful and knowledgable. The box was delivered to me extremely quickly and although I'm still getting to know it (I'm not very techy!), it's definitely quite amazing. I'm well pleased with it especially considering its very competitive price.”

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Posted 3 years ago

“Fast delivery and great product!”

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Posted 3 years ago

“An easy to use website. The item I ordered wa on back order but it still came very quickly. Emails kept me updated on my delivery. I will certainly consider Droix again in the future.”

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Posted 3 years ago

“Iv brought a few things from driox now excellent customer service when iv had questions. Fast delivery would definitely recommend them and will buy from them again.”

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Posted 3 years ago

“This is my third android TV box that I purchased from Droidbox/Droix and I could not be happier with the product, shipment and customer service.”

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Posted 3 years ago

“It was the first time I was buying at Droix and it has been a really great experience. As they mention in their website it´s probably a little bit more expensiove than other places (not sure in my case though as I was taking advantage of a special season offer) . In any case, it is worthwhile because they can offer much more confidence . Highly recommended from my experience”

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Posted 3 years ago

“Great service, got me my Win Max 2021 within 24hrs of ordering, no waiting around, Boom!! At my front door next day, that's my kind of A1 service.”

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Posted 3 years ago

“Lightning fast delivery of my Minisforum X400 PC, which is everything I hoped for running Windows 11. Thank you Droix!”

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Posted 3 years ago

DroiX UK is rated 4.8 based on 345 reviews