DroiX UK Reviews

Name: DroiX UK
Address: Unit 54C, North Woolwich Road, Unit 54C, North Woolwich road, London Borough of Newham
Rating: 4.79

4.8 Rating 345 Reviews

96 %

of reviewers recommend DroiX UK

4.8

Based on 345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DroiX UK:

For over 11 years, DroiX is a UK Leader and has been growing worldwide in handheld gaming and tech solutions. Discover top-tier handheld PCs like the GPD WIN 4 and WIN Max 2, versatile Android consoles such as the AYANEO Pocket S and AYN Odin 2, retro gaming devices, and portable monitors for work and gaming. Our Mini PCs, USB 4.0 cables, docking stations, and USB hubs are perfect for home, work, and business needs. Enjoy excellent customer support, great reviews, and overnight UK shipping. Join us for the best in gaming and productivity

Visit Website

Phone:

2037406830

Email:

support@droix.co.uk

Location:

Unit 54C,
North Woolwich Road,
Unit 54C, North Woolwich road
London Borough of Newham
E16 2AA

DroiX UK 5 star review on 22nd April 2024

Anonymous

Anonymous // 01/01/2019

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English

“The only place in the UK that was offering me to pre-order GPD Win Max 2. Droix also offers full range of configurations memory, storage etc. The delivery date was accurate and quickly updated. 2 years warranty Droix adds gives you great piece of mind as you do not need to ship stuff to China and can post to the UK only - and it is two years. Also drives were all updated, BIOS in newest version overall superb service.”

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Posted 10 months ago

“You sent me a faulty device. It stalls when you quit a game. It hangs when going to main menu.”

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Posted 10 months ago

Hi Joseph, I hope this message finds you well. I wanted to reach out and express my sincere apologies for the inconvenience you are currently experiencing with your device. I understand how frustrating it can be to encounter issues with technology, and I want to assure you that we are committed to resolving this matter promptly. Our technical support team is ready to work diligently to identify and address the root cause of the problem and solve the issue for you. Please contact our customer support for assistance. Also, 95% of the time, these issues can be resolved by simply re-flashing the firmware. We have comprehensive guides on our website to achieve this and our customer support team can also guide you. We appreciate your patience and understanding during this time. In the meantime, if there is anything specific you would like to share about the issues you are facing, please feel free to provide more details. Your feedback is invaluable in helping us improve our products and services. Once again, I apologize for any inconvenience this may have caused, and we are dedicated to ensuring that your device functions seamlessly as soon as possible. Thank you for choosing our product, and we appreciate your continued support.

Posted 9 months ago

“Purchased the HX99G. Very happy with product and would definitely buy from shop again. Thanks Droix.”

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Posted 10 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 9 months ago

“Rapid service, even days before Christmas.”

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Posted 10 months ago

“I bought two items (x2 Retroid pocket 3plus) from DroiX UK for both my kids for Xmas and I have had nothing but issues with my devices. 1st device I got did not turn on and was faulty. I then emailed the support team which the lovely Stuart from the Droix Uk Warehouse gave me the option to come down to the warehouse to exchange my faulty device for one that worked, which i did and after that it was fine. Now the 2nd device I bought for my other child which was originally fine and had no issue , then started to act up and does not want to charge and also starting turning on and off. This should defo be looked at by the Droix Uk team as its not a good thing that both items I originally bought started acting faulty.”

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Posted 10 months ago

I hope this message finds you well. I wanted to reach out and express my sincere apologies for the inconvenience you are currently experiencing with your device. I understand how frustrating it can be to encounter issues with technology, and I want to assure you that we are committed to resolving this matter promptly. Please be aware that while the vast majority of devices experience no issues, so I guess you were just unlucky on this occasion. Please contact our customer support regarding the issue with the second device and we will help get this resolved for you. Please though try a factory reset from device settings as this can resolve some bugs in the system software and also try an OTA update. If the issue is hardware, then we are happy to get this resolved under warranty. Once again, I apologize for any inconvenience this may have caused, and we are dedicated to ensuring that your device functions seamlessly as soon as possible. Thank you for choosing our product, and we appreciate your continued support.

Posted 9 months ago

“Website very simple and easy to use however shipping took slightly longer than expected”

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Posted 10 months ago

“Brilliant service and will certainly be ordering from Droix and recommending them to others.”

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Posted 10 months ago

“Very reliable and good product, delivered very fast aswell!”

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Posted 10 months ago

“very good company.products are good quality and delivery was good and fast”

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Posted 10 months ago

“Great support and very quick delivery every time I’ve ordered. Many good blogs on site to help with setup and Q&A. Simply the best place to order handheld gaming devices.”

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Posted 10 months ago

“My order arrived promptly and next day as described. The price was a bit higher than other outlets like AliExpress but seeing the video reviews of the product really helped to build trust with DroiX. I'll be sure to look again in the future.”

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Posted 10 months ago

“I will always recommend DroiX for any handheld computer. They're amazing at keeping contact and always deliver to the best of their ability. I couldn't say anything bad about this company because there is nothing to say.”

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Posted 10 months ago

“Back ordered a miyoo mini plus , for a Christmas present, arrived nice and early!! Answered some questions beforehand and gave me advise beforehand ( as I’m at the age of not being very tech minded lol ) Absolutely brilliant service , can’t recommend them highly enough, will definitely order from these guys again 🙂”

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Posted 10 months ago

“Amazing service! Ordered the Miyoo Mini Plus+ on Monday, it arrived at the door on Tuesday. A beautiful piece of equipment that was extremely well packaged upon delivery. Couldn’t be happier. Highly recommend.”

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Posted 10 months ago

“Second time ordering from DroiX and I'm sure it won't be the last. Super fast postage, especially this close to Christmas! Great service.”

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Posted 10 months ago

“I’ve only used Droix twice but they have been amazing each time. I’ve bought a Miyoo mini and a Miyoo mini plus, both came with a day or two of ordering. The one time I used live chat was when I had checked out as a guest and my order wasn’t linked to my account. Sorted in one short sentence. Honestly the best”

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Posted 10 months ago

“Excellent service and great communication with fast shipping.”

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Posted 10 months ago

“Good service, quick delivery. 100% will use again :)”

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Posted 10 months ago

“I've bought quite a few devices from Droix as they always have great prices and I have never had any issues. They also provided great customer service when I accidentally ordered an item, replying quickly and resolving the issue. I will definitely continue to buy from and recommend them.”

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Posted 10 months ago

“The miyoo mini plus + is an excellent little handheld for the price. I bought my daughters one each for xmas and not gonna lie, I’m a bit jealous! Replacing the stock sd card is a must as the stock one will fail. Install onion os and your own roms on a branded sd and you will have a brilliant retro gaming handheld”

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Posted 10 months ago

DroiX UK is rated 4.8 based on 345 reviews