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DroiX UK Reviews

4.8 Rating 345 Reviews
96 %
of reviewers recommend DroiX UK
4.8
Based on 345 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read DroiX UK Reviews

About DroiX UK:

For over 11 years, DroiX is a UK Leader and has been growing worldwide in handheld gaming and tech solutions. Discover top-tier handheld PCs like the GPD WIN 4 and WIN Max 2, versatile Android consoles such as the AYANEO Pocket S and AYN Odin 2, retro gaming devices, and portable monitors for work and gaming. Our Mini PCs, USB 4.0 cables, docking stations, and USB hubs are perfect for home, work, and business needs. Enjoy excellent customer support, great reviews, and overnight UK shipping. Join us for the best in gaming and productivity

Visit Website

Phone:

2037406830

Email:

support@droix.co.uk

Location:

Unit 54C,
North Woolwich Road,
Unit 54C, North Woolwich road
London Borough of Newham
E16 2AA

DroiX UK 5 star review on 22nd April 2024
S Wheelhouse
DroiX UK 5 star review on 22nd April 2024
S Wheelhouse
DroiX UK 5 star review on 22nd June 2022
S Fung
DroiX UK 5 star review on 10th February 2022
A
DroiX UK 5 star review on 12th January 2022
M WILLIS
DroiX UK 5 star review on 8th January 2022
T Murphy
DroiX UK 5 star review on 7th January 2022
D Walton
1
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Very good service.
Helpful Report
Posted 7 months ago
Thank you for leaving a 5-star rating for DroiX UK! We truly appreciate your support and feedback. We're delighted to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we're committed to providing very good service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help!
Posted 7 months ago
Great service, prompt delivery, slightly pricey, worth it.
Helpful Report
Posted 7 months ago
Thank you so much for your fantastic 5-star rating of DroiX UK! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We strive to provide great service and prompt delivery to ensure customer satisfaction. While we understand that our products may seem slightly pricey, we can assure you that they are worth every penny. We take pride in offering high-quality and durable devices that are designed to enhance your everyday life covered with DroiX warranty. Once again, thank you for taking the time to share your positive feedback. We look forward to serving you again in the future!
Posted 7 months ago
Simple to find what i wanted, clear information, and quick dispatch. Well worth paying the small premium to buy in the UK! Will be using again.
Helpful Report
Posted 7 months ago
Thank you so much for your outstanding 5-star rating of DroiX UK! We are thrilled to hear that you found it simple to find what you wanted, with clear information, and enjoyed our quick dispatch service. Your support means the world to us! Thank you once again for your kind words and we look forward to serving you again in the future.
Posted 7 months ago
Bought a mini laptop from Droix - I was attracted by the warranty (and free gifts!). Was very pleased I did go with them rather than an import service as I immediately had some issues they were able to help with. Problems happen but it’s how you deal with them that matters and the Droix service was really prompt and helpful!
Helpful Report
Posted 8 months ago
Thank you so much for giving DroiX a 4-star rating! We greatly appreciate your support and feedback. We are delighted to hear that you were attracted to our warranty and free gifts when purchasing your mini laptop. We understand that issues can arise, and we are thrilled that our team was able to promptly and effectively assist you with your concerns. Providing excellent service is our top priority, and we are glad that we could meet your expectations. If you have any further questions or need any more assistance, please do not hesitate to reach out to us. We value your continued trust in our products and services.
Posted 7 months ago
Having a lot of fun with this one. Very powerful but mainly love the vertical form factor, and long battery life! Screen is incredibly vibrant too. The case is actually designed for the handheld which is a plus! This is from someone who owns a lot of retro handhelds
Helpful Report
Posted 8 months ago
Thank you so much for your fantastic 5-star rating of DroiX! We greatly appreciate your support and are thrilled to hear that you are having a lot of fun with your recent purchase. We're glad to know that you find it very powerful and enjoy the vertical form factor, long battery life, and vibrant screen. It's wonderful to hear that the case is also designed specifically for the handheld, making it even better for you. As someone who owns a lot of retro handhelds, your feedback means a lot to us. We're grateful for your trust and hope you continue to have an amazing time with your device from DroiX.
Posted 7 months ago
Excellent service. Ordered and delivered the same day. Incredible.
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to leave us a fantastic 5-star rating! We are thrilled to hear that you had an incredible experience with DroiX UK. Your kind words and appreciation mean a lot to our team. We are delighted that we could provide you with excellent service and deliver your order on the same day. Should you have any further requirements or questions, please don't hesitate to reach out to us. We are always here to assist you. Thanks again for choosing DroiX and for your valuable support.
Posted 7 months ago
Great service, I was super happy with my purchase, it was a good price and dispatch and delivery was very quick. I unfortunately had an issue with my first device but DroiX were very helpful when I contacted them to arrange a return and replacement. Which I now have and I’m again very happy.
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with DroiX UK. We are glad to know that you were super happy with your purchase. It's fantastic to hear that our pricing and dispatch and delivery speed met your expectations. We strive to provide great value and efficient service, and your feedback reassures us that we are on the right track. We apologize for the issue you encountered with your first device, but we are glad that we were able to assist you in arranging a return and replacement. Our team is always here to help, and your satisfaction is our top priority. Once again, thank you for your kind words and for choosing DroiX UK. We value your business and look forward to serving you again in the future. DroiX Team
Posted 8 months ago
This is my 3rd different unit now a brilliant company from start to end
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team
Posted 9 months ago
👌👌👌👌👌👌
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team
Posted 9 months ago
Good fast shipping, great little handheld
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team
Posted 9 months ago
A delay in my order being despatched from DroiX. No problem with the courier service but I was sent the wrong mini PC. Currently, I will be arranging it's return which is a palaver. Then hopefully I will receive the one I originally ordered. So more delay in fullfiiing the transaction... providing it does eventually arrive. 🤞🤞
Helpful Report
Posted 9 months ago
DroiX went out of their way to help me, both when the item I wanted to buy went out of stock and they managed to source a different colour for me with a discount and when the product unfortunately had a fault which they rectified quickly and shipped in time for Christmas as a special request. I will definitely be returning!
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team
Posted 9 months ago
Excellent service.
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team
Posted 9 months ago
Item arrived the day after I ordered, which was a really pleasant surprise! The console works perfectly fine. Highly recommend!
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team
Posted 9 months ago
Very efficient and brilliant product.
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team
Posted 9 months ago
This review is for the 15.6 4K portable monitor with Adobe RGB. It's a great monitor for the price but it has a few design choices that if they were changed would have made this monitor perfect. The Good: No matter how many design choices this has that should be changed you can't deny the features you get with this monitor for the price, that's why I bought this monitor and as long as it's durable and lasts for a couple more years at least I'd easily say I got my moneys worth. The monitor works perfectly and quickly with no hassle. It's great quality with surprisingly good colour but what's even more impressive is the brightness. In SDR content/browsing the internet it is noticeably brighter than my M2 Pro MacBook. 10 bit HDR is good but SDR content really shines on this. There are loads of colour options to play with, not all of them you will use but there's a lot of customisation here, it's a shame they aren't all explained though, two different settings for SRGB in two places but when you turn them both on the colours look a bit worse, there just needs to be some explanation for each of the settings to get the most of the monitor. What I haven't tested: The colour accuracy is something I haven't tested in great depth, I'm not a professional tester nor reviewer so I can't say anything about its accuracy. In one of the SRGB modes in SDR content I can say the colours are fantastic. But the Adobe RGB mode I haven't fully tested, as it's use case wouldn't be for watching content, only creating. The Disappointments: The first disappointment was the placement of the buttons. As soon as I sat this on my desk I Immediately noticed it can't be used in portrait mode, because there are buttons on one side, and buttons on the other that would be pressed down constantly, I bought a laptop stand so I can use it in portrait and it works perfectly, apart from the large button bezel that is more noticable in portrait. This is a huge miss, as it works perfectly fine in portrait. Having all the inputs/outputs and the buttons on one side would alleviate this, or changing the monitor stand to allow the monitor to stand up in portrait mode, unfortunately even if there was a different monitor stand it would be hard to access the buttons. Immediately after having a look at the monitor and seeing how it feels, I noticed the power button is extremely loose so I've mistaken it for the menu slider, the menu button just feels like it's broken just from how loose it is, it still works regardless. The slider button is really low quality in my opinion, it does work but pressing it in feels horrible, you feel like you're going to break the slider every time. It's just the actual pressing motion, the sliding is fine, if the slider was made slightly thicker I think this would alleviate this feeling. When I turned on 3D sound there was an annoying neutral constant grainy sound that strangely sounded like a fan constantly blowing so I never even bothered to test out what this setting sounded like with music etc. Even though the device charging using USB-C is really nice, I wish this could be turned off. If I had the option I would exclusively use USB-C on this monitor to use with my devices, but it constantly charges them without an option to turn this off. What that means is the battery on the display will die very quickly, and then I will have to charge the monitor all the time while using USB C to display. I think this would be fine if the power through USB C was powerful enough to power my devices but it's not. While using USB-C on my M2 Pro Macbook, it was using more power than what the monitor was giving it, and this was tested with multiple 65w chargers plugged into the monitor. There is probably a big cap on its charging ability. And what what this also meant, is that because I didn't want to use USB-C, I lost the ability to use the touchscreen because I was only comfortable using HDMI. Conclusion: As mentioned before, you get so much for the price. After thorough research into other options, I couldn't find anything with all the specs I was looking for, it's a nice surprise getting all of these features for that price. I think all the disappointments are just design choices, they might be compromised due to the price but I think they could be easily looked into.
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team
Posted 9 months ago
Delivered in very good time. Pre-sale phone availability high and very helpful. Products appear exactly as described. Will shop with DroiX again. Thanks.
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team
Posted 9 months ago
Long Story Short 5 out of 5 For Customer Service Satisfaction, I Will Buy Again All staff are very helpful 😀
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team
Posted 9 months ago
Well packaged, good communication and delivered quickly.
Helpful Report
Posted 9 months ago
Great service, great products.
Helpful Report
Posted 9 months ago
DroiX UK is rated 4.8 based on 345 reviews