Drink Finder Reviews

Name: Drink Finder
Address: 30, Fore Street, Falmouth, Constantine
Rating: 4.83

4.8 Rating 4,468 Reviews

97 %

of reviewers recommend Drink Finder

4.8

Based on 4,468 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01326 340226

Email:

jon@drinkfinder.co.uk

Location:

30, Fore Street, Falmouth
Constantine
TR11 5AB

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Drink Finder 5 star review on 21st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service and very professional”

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Posted 5 years ago

“Fabulous, thank you! Item very well packaged and speedy delivery.”

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Posted 5 years ago

“I had to call and talk to a very helpful member of staff as there was an error in the website when I tried to order online. He found me the vintage I was looking for and even informed me of an offer on the wine which was about to start and applied it to my order, which arrived the next day. I am very happy with the service I received.”

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Posted 5 years ago

“I was very happy to have found what I was looking for as no other company stocked them. I received the item the next day and extremely happy with the service I received. Highly recommend to everyone.”

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Posted 5 years ago

“Excellent delivery time,well packaged,excellent selection of wines at reasonable prices. Even as a small customer very pleased with service and ease of ordering.”

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Posted 5 years ago

“Good service, arrived in good time but far too much packaging. I've ordered wine from other companies that use far less packaging so it would be possible to reduce that.”

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Posted 5 years ago

Hello Thank you for the feedback. We are continuously looking to reduce our packaging. With your order you did have 3 bottles, so this went in a box that accommodates 4 so there was a little more void filling needed. The air filled wrap is made from recycled plastic and is recyclable again! We make sure our orders are well protected to avoid any disappointment / inconvenience or breakages on their journey. We have looked into a more Eco and 'greener' approach which is all paper / card but it is more expensive, as a customer would you be willing to pay a little more to have an entire plastic free shipment? We would love to hear from you: jon@drinkfinder.co.uk All the best Drink Finder

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Quick delivery. And very pleased with my order thankyou”

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Posted 5 years ago

“Faultless price and service”

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Posted 5 years ago

“First time used for Larios, but is now known to be obtainable in certain supermarket. Will keep note in case of further need. Thanks to you for quick response to my order and such very good packaging of bottle. KB.”

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Posted 5 years ago

“Very impressive service, update on delivery and invoice sent prompt. Goods arrived to another address as a gift very quickly. Highly recommend :)”

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Posted 5 years ago

“I have ordered Springbank 2016 and paid premium price not rrp but when received it wasn’t brand new condition. There was scratches all around box as it was gift for someone so I returned and got my full refund..all good but biggest disappointment was when drink finder replied that product doesn’t has to be same as pictures shown on website...well it’s not auction site or secondary market site even they show or write description if product is somehow not like new ... I buy at least 50 bottles a month online never had that kind response before....”

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Posted 5 years ago

Hi Randhir We are sorry that you were disappointed with this product and order. The item was in brand new condition as it came into us from Springbank. It is well known that their presentation cardboard boxes are inexpensive and not well made, on this occasion there was some ink that had rubbed off. Images shown are for illustration purposes as we have multiple of the item and can not list every one separately like an auction site would. We dealt with your query correctly and in a great time, we had it collected and a full refund applied when it was received back. Again we are sorry for your disappointment. Regards Drink Finder

Posted 5 years ago

“Prompt service Very pleasant and helpful staff”

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Posted 5 years ago

“Efficiency and the packing of the bottles were spot on, utterly secured”

Drink Finder 5 star review on 13th September 2019

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Posted 5 years ago

“Your stock is magnificent, but I did have trouble placing my despatch order. There doesn't seem to be any connection between 'Accounts' & 'Despatch'. I had to correct the order many times even starting with my address which was not on record.”

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Posted 5 years ago

Hi John, We are sorry to see a 3 star review from yourself after going above and beyond to correct and change the errors with the address that you had provided us with. We can only process orders with the information submitted to us by the customer, on this occasion you had input the address incorrectly twice which we had changed before it had left us. Regards Drink Finder

Posted 5 years ago

“Sourced an unusual Cornwall made spiced gin here. All received. Very happy. Will use again.”

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Posted 5 years ago

“Really helpful service and very happy with the what I purchased. Would happily use drink finder again.”

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Posted 5 years ago

“Drinkfinder were extreamly quick and helpful answering my questions regarding my order. They didn’t hesitate to contact the supplier for confirmation of details regarding limited edition gins. The order arrived within stated timescales and packed appropriately. I will use them again.”

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Posted 5 years ago

“A first class shopping experience and product. The member of staff I spoke to was very helpful and polite when I called to check their stock levels, and the vintage of the Malamado Malbec I wanted to order, and I received my wine (which was exceptionally well packed) within a few days of placing my order.”

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Posted 5 years ago

“Great wee cheeky red - reasonably price and speedy delivery”

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Posted 5 years ago

Drink Finder is rated 4.8 based on 4,468 reviews