Drink Finder Reviews

Name: Drink Finder
Address: 30, Fore Street, Falmouth, Constantine
Rating: 4.83

4.8 Rating 4,403 Reviews

97 %

of reviewers recommend Drink Finder

4.8

Based on 4,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01326 340226

Email:

jon@drinkfinder.co.uk

Location:

30, Fore Street, Falmouth
Constantine
TR11 5AB

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Drink Finder 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent prices, quick postage, huge selection. What more can I ask for?”

Helpful Report

Posted 7 months ago

“The on line system is poor but was able to get the problem resolved with a phone call. Still have my name wrong. Was delivered to Mrs Gaynor Hilton at Falmouth and payed for by myself Robert Hilton at Telford. Delivered good.”

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Posted 7 months ago

Hello, We are sorry you had issues with the PayPal overriding your addresses that you wanted for billing and delivery. On your next order if you have any problems call and we can place it over the phone. Customer Services are always there to help. Drink Finder

Posted 7 months ago

“Arrived quickly and very well packed Very efficient Haven’t tried wine yeti’s”

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Posted 7 months ago

“The only place in the UK to supply this very special Grappa, good price and excellent service. Thats why I keep coming back!”

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Posted 7 months ago

“Sadly, similar to the last buyer. Drink Finder mislead me. They were advertising a 2012 version of a wine I like. I paid extra for postage and they sent me a 2019 version of the wine. Sam representing drinking finder has blamed Amazon for their advert and they have made it difficult to return the wine and for me to obtain a refund. A horrible experience. I buy a lot of wine online, dealing with Drink Finder has been a very poor experience.”

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Posted 7 months ago

Hi Julian Thank you for taking the time to leave a review and we are sorry, once again for the inconvenience caused with your Amazon order. As Sam explained, Amazon own the listings on there and our system simply connects via barcode, with some wines where the barcode remains the same vintage after vintage it can be difficult to deal with. Despite 1,000's of requests with Amazon to update images, vintages and so on nothing gets changed. You will not find the 2012 vintage of the wine you were looking for anywhere. We do advise when buying wine, if vintage is important in the sale to contact the seller direct if buying third party. Vintages are kept up to date on our own site. We are sorry for the inconvenience caused this time and hope you will shop direct another time. You will see that we are a professional, speedy and competitive independent wine and spirit merchant. Drink Finder

Posted 7 months ago

“Extremely poor service. I paid extra for delivery on the following day. It was for my birthday party. The website gave me the option for that particular delivery. I even received an email immediately that my order was being processed. No show. I emailed for an update on Saturday afternoon, still hoping it would arrive. There was no response even. Very disappointed especially that it was for my birthday. I don't think I will use drinkfinder again in a hurry. I should have read trustpilot reviews before ordering. Lesson learned the hard way!”

Helpful Report

Posted 7 months ago

Hi Mehnaz Unfortunately on this occasion you placed your order on Good Friday for a Saturday delivery. Our office for online orders is shut at the weekend and in addition was shut on Good Friday and Easter Monday due to being a national bank holiday. We are sorry for the inconvenience, you were contacted first thing on the Tuesday and a full refund was issued. Drink Finder

Posted 7 months ago

“As usual great selection of wines and spirits at very fair prices. Quick and prompt delivery.”

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Posted 7 months ago

“Amazing service”

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Posted 7 months ago

“Excellent product at a reasonable price, service was fantastic, quick order processing and faultless delivery, delivered on time and packaged perfect”

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Posted 7 months ago

“Promptly arrived- excellent experience”

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Posted 7 months ago

“Excellent service, wine arrived next day”

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Posted 7 months ago

“VERY GOOD AND YOU CAN ACTUALLY TALK TO THEM !”

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Posted 7 months ago

“Excellently safely packed order, delivered in good time to an Island.”

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Posted 7 months ago

“Website is easy to navigate. Order went through without any problems. Delivery was really quick. Bottles arrived well packaged. Excellent service all round.”

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Posted 7 months ago

“The service was so quick I hardly had time to get a glass out of the cupboard🤣. Well done, very happy.”

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Posted 8 months ago

“Excellent service and communication as always. Also great prices for quality wines”

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Posted 8 months ago

“Very good service”

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Posted 8 months ago

“Top quality product with a swift delivery to boot. Thank you for your professionalism.”

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Posted 8 months ago

“Excellent service. Items delivered on time and I have never seen such secure packaging. I think the box could have been dropped from a helicopter and the bottles would have been fine. Quality products just a mouse click away.”

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Posted 8 months ago

“Always prompt and reliable service with one exception - they never follow up when "out of stock" items become re-available”

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Posted 8 months ago

Hi John Thank you for the review. To be notified of when something that is out of stock and returns you have to put your details in on that product. Once the stock arrives it automatically send an email to the address you give, it then clears your email out of the system. If it goes out of stock again, you need to reapply your details - this is to ensure you do not get out of stock notifications on products you no longer enjoy. Any problems contact the team via sales@drinkfinder.co.uk Drink Finder

Posted 8 months ago

Drink Finder is rated 4.8 based on 4,403 reviews