Drink Finder Reviews

Name: Drink Finder
Address: 30, Fore Street, Falmouth, Constantine
Rating: 4.83

4.8 Rating 4,468 Reviews

97 %

of reviewers recommend Drink Finder

4.8

Based on 4,468 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01326 340226

Email:

jon@drinkfinder.co.uk

Location:

30, Fore Street, Falmouth
Constantine
TR11 5AB

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Drink Finder 5 star review on 21st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, nice and speedy and great comms. Plus awesome drink choice.”

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Posted 5 years ago

“Before I signed up it said the product was out f stock but after signing up it was in stock, delivery was fast and the price was better than elsewhere, four stars because of the out of stock in stock weirdness.”

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Posted 5 years ago

“‘John’ helped me with my drinks order for my sister at almost closing time on a Thursday. He looked up my information and took the order quickly and efficiently, even suggesting an appropriate greeting for my sister when I appeared to be stuck. I selected standard shipping because there was plenty of time before Christmas, and John said that the parcel would probably arrive on the following Tuesday or Wednesday. Imagine my surprise when I received a thank you email on Monday morning here in Michigan. My sister appreciated the gift, of course!”

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Posted 5 years ago

“Damaged Port I ordered the Taylors Historic Limited Edition Reserve Tawny Port from Drinkfinder, which is still available on their website. It was packaged and insulated in a huge over-sized box, carefully packed in with piles and piles of padding. On opening it, the historic limited edition package had completely fallen apart - with the top and bottom panels removed and the side panels with dents from the bottle. The different parts of the packaging look like they had been glued together poorly in the first place; and when I tried to supeglue them it was clear they are not designed to hold something as heavy as a bottle of port. It was a Xmas gift I had to hand it over that day, which meant after the superglue attempt had failed I just removed the packaging in toto and presented the bottle on its own - but this isn't great for something that's supposed to be "historic limited edition", where the stand-out packaging is what stands it out and makes it prestigious. On contact, drinkfinder did come back straightaway (which is good) but they said this is a known issue (which is bad). They have offered me a refund on the economy postage, which is OK but not massively impressed with this - nor the original product, for what is quite an expensive purchase. They did say I could return it all for a full refund, but having gifted the bottle that's not an option for me. It was my first time using the site and am not sure I'd use it again. Would suggest avoiding this product if you're buying it as a gift.”

Helpful Report

Posted 5 years ago

Hello again Craig, We are sorry this inconvenience happened during transit. The item left us in good shape and as you have stated was very well packed to ensure safe travel. Yes it had become a known fault after we had sent yours as we had another one or two customers have the same issue. It comes down to the cold weather and the glue giving way due to the temperature according to the producer. What makes this product as a Historic Limited Edition is that they made them in low numbers and in homage to the history of the shape of the bottle while keeping the price of the product very reasonable. The packaging is there just for a little back story. We came back to your query right away and offered the refund of the shipping as the bottle and contents were fine and could still be gifted. This was not to your liking and we offered to have the bottle and packaging collected by our courier at our expense to then issue a full refund. Sadly you had already given this as a gift and was of no use to you. We feel we worked within the means of our policy and gave quick and quality customer service with good solutions, sorry this did not meet your expectations. Regards Drink Finder

Posted 5 years ago

“Easy to find the product I wanted, website easy to navigate quick and easy despatch and fast delivery”

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Posted 5 years ago

“Excellent , prompt delivery.”

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Posted 5 years ago

“Great fast delivery, but so quick delivered on dates requested / tried to avoid with a late order! Well wrapped and competitively priced.”

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Posted 5 years ago

“Excellent service. Very speedy delivery.”

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Posted 5 years ago

“Excellent service. Easy website and very fast delivery.Thankyou”

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Posted 5 years ago

“Excellent service, even though one product was out of stock after I had placed the order, I was called immediately and refunded”

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Posted 5 years ago

“As always Drinkfinder are BRILLIANT, easy to order and deliver anywhere. I wouldn't use anyone else, they are very reliable.”

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Posted 5 years ago

“Before buying online, I did my due diligence to check the company was what it said it was.. glad I did, they were on my purchase marginally cheaper and I can say that their service from order to delivery was first class! I’m sure I’ll be back again to buy from them again”

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Posted 5 years ago

“Excellent selection of wines and spirits accompanied with a prompt and efficient delivery service. Our three bottles of Sherry were superbly packed, hence their intact arrival.”

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Posted 5 years ago

“Found the product i was looking for at a cheaper rate than elsewhere. Asked for standard delivery of 3 - 5 days as i was not home when i made the order. DHL then emailed me to say it would be there the following day which i had to alter to the following week. It was only by chance I saw the delivery email before they were sending it.”

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Posted 5 years ago

“As a whisky fan I love the wide-ranging choice available there. They have a very prompt internet service which I used most recently. Other times I have had the opportunity to visit the store and that is a particular pleasure as there have been special offers that have enabled me to find some unexpected gems with their advice. Recommended!”

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Posted 5 years ago

“Fantastic selection. Good web site. Extremely well packed. Reliable delivery service.”

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Posted 5 years ago

“Easy to use and prompt delivery.”

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Posted 5 years ago

“As I can no longer find a stockist for my husband's favourite liqueur in Norfolk, I was pleased to find somewhere I could order it. The website and delivery were clear and efficient. Well done!”

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Posted 5 years ago

“Extremely helpful, prompt and efficient. Will definitely order from this company again. Felt like really personal service.”

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Posted 5 years ago

“Great service - excellent range of wines/drinks at good prices, efficient delivery service. Maybe there was a bit too much protective plastic in the delivery box but I suppose that is needed to protect against breakages.”

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Posted 5 years ago

Drink Finder is rated 4.8 based on 4,468 reviews