DPR Tools & Ironmongery Reviews

Name: DPR Tools & Ironmongery
Rating: 4.78

4.8 Rating 214 Reviews

96 %

of reviewers recommend DPR Tools & Ironmongery

Company Reviews

Metrics

Info

4.8

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01772 796244

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery”

Helpful Report

“Very good! I was hoping the DPR website was slightly wrong on the measurements of a lock but unfortunately for me they were spot on and the lock didn't quite fit! Returned accepted with no problem and details /specifications of the lock DPR could supply that matched the spec. I needed were emailed - very helpful. Thank you - will definitely use you again.”

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“We must thank tomo for all the help in getting our laches as we could not get from anywhere.excellent.pleasure to do business with DPR Tools .”

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“Very good service & goods exactly as expected. certainly would use again and recommend. Just one down side that being the delivery, as contary to email saying put through letter box, found package 4 hrs later in garden, hence 4/5 not 5/5. Thanks.”

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“Prompt delivery and exactly as ordered”

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“Did what it said on the tin goods as advertised delivered as ordered”

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“Everything I ordered arrived quickly & well packaged.”

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“Great price and it’s on the door and although large it fits and keeps draughty out”

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“What I wanted, delivery a bit slow but will use again..”

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“Quick to deliver, good prices, efficient I accidentally ordered the same item twice They called me to check and sorted it out without fuss and did an immediate refund . Decent people to deal with”

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“Excellent after care service very friendly & helpful. Thankyou”

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“Delivery was excellent arrived in 3 days Product exactly what was required”

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“They sent the wrong product, and then when I told them this, they tried to.claim it was the same just with a different name - despite me pointing out it was a different size shape etc. and clearly two separate products with different product codes on the manufacturers website. Still waiting for a refund and collection of the item.”

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“Items as described, good customer communications and quick delivery.”

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“Very competitive prices and massive choice… goods came next day.. very pleased”

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“Easy to order , competitive price , quick delivery and an invoice sent . Will definitely order again”

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“MOST PLEASANT, HELPFUL AND PROFESSIONAL SERVICE .”

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“A very good company. Item was delivered quickly”

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“Delivered in good condition and on time”

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“Nice Hinges but, came with no screws. How do you hang Hinges with no screws. Pretty poor I thought.”

Helpful Report

Hello Dennis,Thank you so much for taking the time to leave us a 4-star rating. Regarding your concern about the hinges not coming with screws, we apologize for any inconvenience this may have caused. Unfortunately as we explained in our email, the item you ordered is not supplied with fixings (as there could be many different fixings used depending on application). This is how they are supplied to us from the manufacturer. Once again, we are grateful for your feedback. If you have any further questions or need assistance, please don't hesitate to reach out to us.

DPR Tools & Ironmongery is rated 4.8 based on 214 reviews