DPR Tools & Ironmongery Reviews

Name: DPR Tools & Ironmongery
Rating: 4.80

4.8 Rating 207 Reviews

96 %

of reviewers recommend DPR Tools & Ironmongery

Company Reviews

Metrics

Info

4.8

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01772 796244

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick turnaround, on time. Does what it says on the tin”

Helpful Report

Thank you so much for your 5 star review, John! We appreciate your kind words and are happy that you were impressed with the quick turnaround.

“I had to telephone as I had some queries and the staff were all very friendly, helpful and sorted out my query very quickly.”

Helpful Report

Thank you so much for the 5 star rating of DPR Tools & Ironmongery! We are delighted to hear that your queries was solved quickly and that you had a pleasant experience. We truly appreciate your valuable feedback.

“I bought 6 rail brackets really good quality for the price, delivery excellent, I will definitely by from DPR tools again I would give them 10 out of 10!!”

Helpful Report

Thank you so much, Wendy, for your generous 5-star review of DPR Tools & Ironmongery! We're so glad you were happy with your purchase, we hope we can be of assistance again in the future.

“Order arrived on time in good condition and was delivered in line with my requirements”

Helpful Report

Thank you so much for your 5 star review of DPR Tools & Ironmongery! We are delighted to hear that your order arrived on time! We really appreciate your feedback.

“the spade that I ordered was ok but when the box arrived the box that the spade was in was open at one end, I suppose it's ok being a spade but it got me thinking what if I order something more fragile”

Helpful Report

Thank you for your 4-star review of DPR Tools & Ironmongery! We are sorry to hear that the spade was not packaged as well as it could have been. We assure you that we will take necessary steps to prevent this kind of issue in the future. Again, thank you for your review and appreciation of our services.

“Good price. super quick delivery”

Helpful Report

Thank you so much Darren for your 5 star rating! We really appreciate that you found our prices to be good and that we provided you with super quick delivery.

“Excellent service and efficient delivery. Thank you.”

Helpful Report

Thank you so much for your 5-star rating of DPR Tools & Ironmongery! We are so glad that you have had a positive experience with us. Thank you for your continued support!

“Brill service will purchase from them again”

Helpful Report

Thank you so much for your kind 5 star review, Jason! We are so glad that you were happy with the service DPR Tools & Ironmongery provided!

“Great staples and arrived quickly and in perfect condition”

Helpful Report

Thank you so much Peter for your generous 5-star rating of DPR Tools & Ironmongery! We are so glad you're pleased with your purchase of the staples and that they arrived quickly and in perfect condition.

“Excellent quality product at a very reasonable price.”

Helpful Report

Thank you for your 5 star rating of DPR Tools & Ironmongery! We truly appreciate your feedback!

“Very good”

Helpful Report

Thank you for your 5 star rating of DPR Tools & Ironmongery. We really appreciate your feedback and glad you were happy with your recent purchase. Kind regards DPR

“Very good service, fast delivery and very good price good people to know”

Helpful Report

Thank you very much, Andrew! We are so pleased to know that you had a good experience with our customer service, fast delivery and great prices. Kind regards DPR

“This is the first time i have purchased from DPR Tools & Ironmongery and what a lovely experience . Very good price for a very good product and very pleasant people to deal with on the phone and were very helpful so full marks from me and i would purchase from this company again .”

Helpful Report

Hello Robert Thanks so much for leaving us this review! We are so pleased to hear you were happy with your recent shopping experience with us. Kind regards DPR

“excellent service from beginning to end will use again without a doubt.”

Helpful Report

Hello Michael Thank you very much for taking the time to leave us this 5* review! We appreciate the feedback and glad you were happy with the service you received. Kind regards DPR

“Poor packaging resulted in metal lock plates being damaged”

Helpful Report

Hello We are sorry that you experienced a problem with your items packaging. From the email we received from you advising us of the broken parcel, we were not aware of any damage to the items. If we had known the items were damaged, we would of course replaced these for you. We have passed the comments regarding the packaging onto the relevant persons. Apologies for the inconvenience. Kind regards

“Good service, fast despatch.”

Helpful Report

“Product turned up on time. Very impressive service would definitely use this company again.”

Helpful Report

Thank you very much for taking the time to leave us this review, we are pleased you are happy with the service you received from us. Kind regards DPR

“Good service, ready to collect early.”

Helpful Report

Thank you for taking the time to leave us this review. We are pleased you are happy with the service you received and hope to see you again soon. Kind regards DPR

“The website is user-friendly and the Order was handled very efficiently. The product had slight scratches on one part but as the delivery cost of returning goods to DPR is at the customer's expense, I decided to accept it. What really let the service down was Royal Mail's delivery. The item was sent using a '24 hour' service, passed to Royal Mail on Tuesday and delivered on Friday. There was no tracking information on Royal Mail's website while in transit and the automated call from Royal Mail on Friday morning said only that the item would be delivered that day, not when.”

Helpful Report

Thank you for taking the time to leave us this review, it is very much appreciated! We thank you for your feedback. Kind regards DPR

“Good value!”

Helpful Report

Thank you for taking the time to leave us this review - we are pleased to hear you are satisfied with your order! Thanks DPR

DPR Tools & Ironmongery is rated 4.8 based on 207 reviews