Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,456 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Good printing quality, timely delivery”

Helpful Report

Posted 3 years ago

“Paid £6 for first class delivery as needed the document urgently. Nearly 7 days later and document still has not arrived which defeats the purpose of ordering. If you need reliability and friendly, proactive customer service when issues arise, avoid this company as they will refuse to help you until 10 days have passed :)”

Helpful Report

Posted 3 years ago

Hi Rosie, Thank you for your review. We are sorry Royal Mail have failed to deliver your order as of yet. We do advise on the website that this service is estimated and not trackable. We do try to warn customers on our website to allow extra time for Royal Mail deliveries and to use DPD if urgent. If it doesn't arrive after 10 working days then please let us know, we will be happy to assist.

Posted 3 years ago

“Excellent service and very easy to use, particularly for a technophobe like me! Delivery was very quick and I’m delighted with my bound booklet.”

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Posted 3 years ago

“Good quality cheap printing - what more could you ask for”

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Posted 3 years ago

“Such good quality prints”

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Posted 3 years ago

“While the concept is excellent, and the customer service is good, they are not a trustworthy company after making twice the mistake of sending the printing to the wrong address.”

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Posted 3 years ago

Hello, I have checked our record of our messages and I can find no record of any incorrect deliveries. Your recent message stated that we had delivered to the wrong address, but when we checked your order it hadn't been due for despatch for another day so not sure how it had been delivered incorrectly. We checked your latest order and we can see from DPD's tracking app (which shows a photo/location snapshot) that it was accepted at the address you requested on time as ordered. Keen to help but perhaps you are confusing us with another company?

Posted 3 years ago

“Excellent quality, really impressed. Would recommend wholeheartedly.”

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Posted 3 years ago

“Amazing printing. Professional finish.”

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Posted 3 years ago

“I love how professional it looks”

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Posted 3 years ago

“I got the printed materials, and it was of good quality; The round edges of the printed documents were unequally cut, some were bent, and I didn't get the tracking code. But the printings came on time and were fantastic! I'm happy and am now able to provide some printed materials to my clients confidently. :)”

Helpful Report

Posted 3 years ago

Hello and thank you for your message. I was concerned to hear that your items didnt arrive exactly as expected in France. We offer a 100% quality guarantee and would be happy to put things right. We did have an issue with our royal mail interface for tracking links which is now resolved. Please get in touch

Posted 3 years ago

“Very responsive customer service that quickly solved any problems I had. Big thanks to Lucy for the help!”

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Posted 3 years ago

“Overall this was a disappointing experience as the document sent for printing was sent to me only half complete. Half the document was randomly not printed. There was the no email/telephone number readily available or commonly used system of communication in place to highlight the error rather- they have an online chat function that supplied erratic replies; one reply even coming in at midnight! The only saving grace was that this was eventually sorted after I was asked to supply proof of the error by way of photos and a video. No explanation was offered as to why it happened.”

Helpful Report

Posted 3 years ago

Hello and thank you for your message. We did have an issue with your order and when you contacted us we immediately organised a reprint immediately for you. I am sorry about about the inconvenience caused. We make it clear that our primary method of contact is Livechat and average response time is less than 5 minutes during office hours. We do also provide an out of hours service to deal with questions in evenings and weekends and for our international clients but this can take a little longer. Most companies dont provide this out of hours service at all. Thank you for getting in touch and hope to work with you again

Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“Excellent service - good quality print - well packed with minimum plastic”

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Posted 3 years ago

“Best price I found for 10 books, and delivered quickly. Very pleased with the quality too.”

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Posted 3 years ago

“As always, fast high quality product and service! Printed out large files that I couldn't stand to read on a screen, very happy to have hard spiral copies to notate on and it is so much easier on my eyes. Love the work you do.”

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Posted 3 years ago

“Easy to use website, quick dispatch, fair prices. Documents arrived in a sturdy envelope. Will definitely use again.”

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Posted 3 years ago

“Excellent printing. Good quality paper and photos. Quickly produced. No problems”

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Posted 3 years ago

“Excellent service, very easy to use website, quick turnaround, printing was package very well! Very happy, highly recommended A++++++++”

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Posted 3 years ago

“Excellent service from Doxzoo - newsletters arrived a day early and look great: good colours and good quality paper.”

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Posted 3 years ago

Doxzoo Online Printing is rated 4.7 based on 6,456 reviews