Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,456 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy & excellent quality. Used this service a few times and definitely recommend it.”

Helpful Report

Posted 4 years ago

“I called and said I wanted some sheets laminated but the website was a bit unclear how to select this. After explaining that I wanted laminated sheet as if I was using a normal laminator, the person explained how to select this. Laminated was a plastic film over the top of my prints! Perfect. they arrived and it was no more than a piece of paper with a shine on it after calling and getting a very unhelpful and patronising person on the phone I was told I needed to order encapsulated. I explained that this means nothing to the general public and if you order laminated you expect to get what you would if you used a laminator and laminating pouches. I was told it wasnt her fault I didnt know what I was ordering and it clearly states the difference. After having a look it isnt clear and stated that laminating is a clear plastic film over your print outs. Which to every day people is what a laminator does. I am annoyed that its is misleading but I am fuming about the way I was treated like an idiot for not knowing the difference. You dont go to currys and buy an ecapsulator and encapsulating punches do you.”

Doxzoo Online Printing 1 star review on 9th September 2020

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Posted 4 years ago

Hi Kate, Thank you for your review. We are sorry to hear that your order was not as you expected. As advised on live chat and on the phone, lamination and encapsulation are 2 different products/finishes. We explain the differences on the product pages, help articles and tool tips (as per your screen shot of the website). We are sorry that you did not notice this before placing the order. On this occasion we have printed as per your specification, loose sheets with matt lamination and as per our terms and conditions we cannot provide a reprint or refund. If there is anything else we can help you with then please get in touch. Doxzoo Team.

Posted 4 years ago

“It’s good enough, but when it arrived the binding was already coming loose. Still good enough for what I wanted after I corrected the binding. Hopefully it’ll last!”

Doxzoo Online Printing 3 star review on 9th September 2020

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Posted 4 years ago

Hello, Thank you for your review. Please contact us on live chat with your order number details, we would like to make this right for you. Best wishes, Doxzoo team.

Posted 4 years ago

“Amazing, got my prints just as expected. Speedy and efficient service.”

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Posted 4 years ago

“Exceptional top quality prints, beautiful. Quality paper and a fast turn around!!”

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Posted 4 years ago

“I won't be using any other printing company! I have used doxzoo multiple times now and not only are the prices far better that many other printing companies, but the quality is superb. I consistently have customers telling me how impressed they are the quality of my prints. It's a really simple system to upload artwork and proof. Only twice have I had the odd little glitch in my prints; things being off centered or text merging, but this has always been really quickly resolved by customer service and new prints sent out very quickly - so I can't complain at all. Highly recommend.”

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Posted 4 years ago

“Speedy service and amazing quality. Highly recommended!”

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Posted 4 years ago

“I wanted to have a 307 pages long pdf in a book format. I got what I wanted: an excellent quality product. I use it very frequently, and it is still in perfect shape.”

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Posted 4 years ago

“Excellent quality printing, easy to use proofing system”

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Posted 4 years ago

“Printed with Doxzoo multiple times now and have always been impressed with the quality of prints and speed of delivery! The team are extremely helpful when you contact them and cannot find anything to fault them on! A very underrated printing service!”

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Posted 4 years ago

“Great service printing was quality and hole punched too which was an option I went for. The parcel arrived on time if not earlier. Very happy with it all and so easy to use. Thanks”

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Posted 4 years ago

“very disappointed, terrible service. upload many documents and they were print as "continuous", without any logic. Now I have more than 500 pages of rubbish, and they cannot even help. I'll definitely use another service.”

Helpful Report

Posted 4 years ago

Hi Alice, Thanks for your review. As stated on live chat this afternoon we have printed your order in line with what you selected at check out. The option to “print as a continuous document” was selected rather than “start each file on a new page”. The spec you chose would have been reflected to you on the online previewer and therefore we cannot arrange a reprint or refund as per our terms and conditions, sorry about that. Best wishes, Doxzoo team.

Posted 4 years ago

“Excellent quality printing and a very quick turn round. Prices very competitive, will be coming back.”

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Posted 4 years ago

“Excellent quality control in preparing to print our paperback book in bulk. Very pleased with the final product - book store ready! Many thanks DoxZoo”

Doxzoo Online Printing 5 star review on 1st September 2020

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Posted 4 years ago

“Incredible product printing and excellent customer service!”

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Posted 4 years ago

“pretty cool service, much cheaper than all their competitors”

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Posted 4 years ago

“Couldn't expect any better”

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Posted 4 years ago

“Really happy with my notebook/diary - I love being able to create exactly the planner I need.”

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Posted 4 years ago

“Excellent and quick service will certainly be using again”

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Posted 4 years ago

“yeah, good quality with good price.”

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Posted 4 years ago

Doxzoo Online Printing is rated 4.7 based on 6,456 reviews