Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,457 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

Visit Website

Write Your review

Tell us how Doxzoo Online Printing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a very good service and would use again and recommend to friends.”

Helpful Report

Posted 5 years ago

“Great service, great quality and speedy delivery. I will be using them again!”

Helpful Report

Posted 5 years ago

“I have been using Doxzoo for nearly a year now and they are absolutely my go to when I need high quality printing. It took me ages to actually find a document printing company that could meet my printing needs. So glad I found Doxzoo! All my documents are in colour and they come out perfect. The price is excellent and so is the speed in which my order is delivered! Thank you!”

Helpful Report

Posted 5 years ago

“Easy to design cover, great quality, reliable delivery!”

Helpful Report

Posted 5 years ago

“Great service from this company. The product is consistently good and the dispatch and delivery rapid and reliable. Five stars all round.”

Helpful Report

Posted 5 years ago

“Extremely fast, high quality printing. I would absolutely recommend and will use again!”

Helpful Report

Posted 5 years ago

“Well printed documents and pack well. It is really cost-effective to print a large amount of documents here!”

Helpful Report

Posted 5 years ago

“Fantastic quality and service.”

Helpful Report

Posted 5 years ago

“Easy site, good choice of options, prompt turnaround”

Helpful Report

Posted 5 years ago

“They had the best price. It was produced in no time. The online maker system was really easy to use. Printed book arrived in great condition and exceeded my expectations.”

Helpful Report

Posted 5 years ago

“Always very good and fast”

Helpful Report

Posted 5 years ago

“Everything straight forward, no hassle, and delivered on time, recommended.”

Helpful Report

Posted 5 years ago

“Very prompt and just as I had ordered”

Helpful Report

Posted 5 years ago

“I was very disappointed with what was sent to me, as it was wrongly printed (they printed on the inside of the cover, who does that) and delivered significantly later than I paid for. I placed order on Wednesday afternoon but was delivered on Friday, even though I paid for first class delivery. Not withstanding the fact that am based in London, not even outside London.. We all know normal postage for first class is often next day, in this case it took the third day to get to me. Every effort to get it resolved with staff who helped me originally set up the project on their system was futile as she kept defending their mistake. So in the end, I missed out on a huge opportunity because the document came much later than when I needed it and it's even printed wrongly so I can't use it. The interesting thing is as part of notification of the despatch confirmation email they have the statement below: "Order not as expected? Contact us via Live Chat within 10 business days and we'll make things right." Obviously that is not what they are interested in. Am hugely disappointed as I was looking to be doing business with them for a long time to come. The least they could have done was to have given me the opportunity to get it set up and printed again to at least replace the 3 copies I can't use now, because it's not professionally printed. Disappointed client.”

Helpful Report

Posted 5 years ago

Hi Victor, It is very disappointing to read this review. As explained yesterday via Live Chat, the product you choose was our booklet option. The very nature of this product is that page 2 of your file is printed as the inside cover. This is commonplace for saddle-stitched booklets. The inside covers are not blank by default - if you wish to have a blank cover you must add a blank within your artwork to account for this. Following your booklet selection, the interactive document preview showed page 1 as the front cover and page 2 as the inside cover. It is a pity you did not notice this and amend your artwork accordingly. Regarding delivery, you chose the Royal Mail 1st Class option which provides an estimated delivery date only. This is clearly marked as such and for urgent deadlines we recommend courier delivery to avoid disappointment. Further to this, our dispatch email states "Royal Mail 1st Class delivery dates are estimated, not trackable and may be subject to local postal delays. Please allow 1 week (5 delivery days) for delivery before contacting us." Your order dispatched on 4th April and was delivered on 6th April, well within the advised time-frame. Lastly, in line with our 100% quality guarantee we are always happy to provide a free reprint or refund when an order is incorrectly printed. However as stated in our terms and conditions, we cannot be held responsible for incorrect selections and customer error during checkout. If you need assistance when ordering in future, please let us know so we can double check your selections and ensure it matches your requirements. Best wishes, Doxzoo Team

Posted 5 years ago

“Really happy with my order; great price and delivery options!”

Helpful Report

Posted 5 years ago

“Very good quality printing and great service! And it’s easy!”

Helpful Report

Posted 5 years ago

“Excellent service. Would highly recommend.”

Helpful Report

Posted 5 years ago

“Quality book printing”

Helpful Report

Posted 5 years ago

“Quick service, quality print.”

Helpful Report

Posted 5 years ago

“I had a great experience with Doxzoo.”

Helpful Report

Posted 5 years ago

Doxzoo Online Printing is rated 4.7 based on 6,457 reviews