Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,457 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service, from initial quote to prompt arrival. The girl Lucy on the live chat was so helpful and made everything so easy, even when the site wouldn't upload my file, got my portfolio print the next day (even on a Saturday). Couldn't ask for anything more, 5 stars all around!”

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Posted 6 years ago

“Simple process. Everything made easy and intuitive. Highly efficient. Very pleased with end result. Would recommend.”

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Posted 6 years ago

“Great Customer Service”

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Posted 6 years ago

“thank you so much for the service i am VERY pleased .”

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Posted 6 years ago

“Poor shipping resulted in damaged product”

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Posted 6 years ago

Hi Robert, Thank you for your review and recent order. We are sorry to hear that your prints were damaged in transit. As we have not heard from you directly regarding this, please contact us via Live Chat with details and photos and we'll investigate further. Best wishes, Doxzoo Team

Posted 6 years ago

“I would like to rate this higher as the site was easy to use and the costs very reasonable, but I was unhappy with the paper stock when the prints arrive as the paper was very thin, and when I queried this, I did not receive satisfactory assistance from the sales team. I felt my issue could have been resolved very quickly and easily, as I simply asked them to check what paper stock had been used on my prints and for a recommendation of what stock I should use on a reprint. My prints were needed urgently but there was not a sense of urgency from the sales team. Any other company would have ordered a reprint of the order and dealt with it straight away, but sadly my query dragged on and it took a full working day to get the issue resolved.”

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Posted 6 years ago

Hi Emma, Thank you for your review and recent order. We are sorry that you were unhappy with the assistance received from us today. We received a message from you this morning and after requesting a photo of the document we offered a reprint of the affected item. This took less than 3 short messages from us and 1hr to resolve. We did also provide a complementary delivery upgrade for you (pre 10:30am courier). Due to automated processing, we are unable to amend the reprint spec, which is why we advised you to place a new order in this instance. Despite this, we were still happy to proceed with the original reprint until you advised us otherwise. However in light of your most recent correspondence we will process a refund as requested. Best wishes, Doxzoo Team

Posted 6 years ago

“Excellent service and great price. Was an original problem with one item, which was corrected and sent the next day. Very good overall”

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Posted 6 years ago

“Very efficient and good quality”

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Posted 6 years ago

“I paid for next day delivery because I needed the printing for work. It arrived a week later. One of the pieces was missing some of the colour. Not good enough. Not happy at all and would not recommend.”

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Posted 6 years ago

Hi Hannah, Thanks for your review and recent order. We are sorry to hear that Royal Mail took 1 week to deliver your documents. Unfortunately this delivery method is estimated only and can be subject to local postal delays. This is communicated throughout the checkout process and we do recommend courier delivery if you have a deadline to meet. Regarding the missing colour, we have not heard from you directly regarding this? Please send us a message and photo via Live Chat and we'll reprint or refund the affected item(s) as required. Best wishes, Doxzoo Team

Posted 6 years ago

“Great service. Fast delivery”

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Posted 6 years ago

“Very pleased with the service and quality of the print”

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Posted 6 years ago

“Excellent print service. Just as showed in the preview. Fast shipping.”

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Posted 6 years ago

“Both times I have used Doxzoo Online Printing, it has been a simple, quick, and user-friendly task to create the documents, and the printed books have arrived promptly and looking good. I am very pleased with the service provided, and my niece is delighted with her unique books! I'm sure I'll be writing more and using Doxzoo again!”

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Posted 6 years ago

“Fast and as specified. Cheers Guys!”

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Posted 6 years ago

“Very good quality, will consider for further projects”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Excellent service and very pleased with the product”

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Posted 6 years ago

“After creating my own documents and having problems printing them , I used the live chat and spoke to Lucy. I have to say credit to her as she was very patient and helped me through the whole process. After sorting it all out I was then able to pay through paypal and just had to sit and wait for it to arrive. The quality is excellent and the price is stunningly good value. I have kept the site address and will be making sure that I use them again. Thanks again for a stunning service.”

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Posted 6 years ago

“Good quality prints and easy to order. Thanks You!”

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Posted 6 years ago

“Good price and quality, fast delivery”

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Posted 6 years ago

Doxzoo Online Printing is rated 4.7 based on 6,457 reviews