Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,457 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My recent order was well up to the standard I've come to expect of Doxzoo. All my documents were beautifully printed and bound and look really professional. This time I had something new - an A5 booklet with soft touch laminated cover , I had made as a gift, and it looked amazing! I particularly like the preview feature too.”

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Posted 5 years ago

“I ordered about 10 sheets of A4 80msg and the sheets were delivered bent. But the documents arrived on time.”

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Posted 5 years ago

Hi Jessica, Thanks for your review and recent order. We are sorry to hear that the order was damaged in transit. Please send photos of the documents received to us via Live Chat and we'll investigate this further. Best wishes, Doxzoo Team

Posted 5 years ago

“So easy to navigate and put my order in. The quality of the print was beyond what I expected. Will deffinately be using in the future!”

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Posted 5 years ago

“An easy company to do business with, who provide excellent products and customer service... I use them year in year out for a variety of printing needs.”

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Posted 5 years ago

“Quick and good job. I satisfied with the result!!”

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Posted 5 years ago

“Quality printing at a great price and service”

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Posted 5 years ago

“Got to delivered very quickly and had my design throughout. Only some problems like my images not going full bleed on the page and the image of my cover not uploading but other than that, it was what I needed.”

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Posted 5 years ago

Hi Asher, Thanks for your review and recent order. If you'd like full bleed on a future order or encounter a cover upload issue, please contact us via Live Chat and we'll be happy to assist. We hope to print for you again soon. Best wishes, Doxzoo Team

Posted 5 years ago

“Fast printing”

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Posted 5 years ago

“Very poor service, printed my sheets double sided when I asked for single sided. And then reprinted the wrong sheets when I asked them to rectify this. I have wasted a week and my money and now I’m going to miss my deadline. Don’t waste your time, and avoid the stress of dealing with this company. The second delivery arrived in a ripped envelope, I’m amazed the sheets weren’t damaged. Amateurs!”

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Posted 5 years ago

Hi John, Thank you for your review and recent order. We are disappointed to hear that your documents were misprinted initially and the wrong document was reprinted. Apologies for the inconvenience caused on this occasion. Your complaint will be raised with our Production Manager for investigation. We will refund your order in full. Best wishes, Doxzoo Team

Posted 5 years ago

“Made 2 orders together and they arrived in the post 2 days later. Very good service and quality.”

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Posted 5 years ago

“This is the perfect service easy web uploads instant pricing low cost and fast turnaround!”

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Posted 5 years ago

“Very satisfied with their services!”

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Posted 5 years ago

“I am extremely happy with DOXZOO as the printing is top quality. There was a mistake on one of my documents and after speaking with Lucy on the web chat, she explained she would do a reprint to resolve the issue. Absolutely brilliant customer service. I am very much looking forward to sending off my work for printing in the near future. I have already recommended this company to some friends too. So glad I found you through my google search.”

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Posted 5 years ago

“can't read the text, document is useless, no solution offered, not using DZ again.”

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Posted 5 years ago

Hi Anthony, Thanks for your review and recent order. As advised via Live Chat yesterday, the fonts were not printed properly as they were not embedded within your PDF. If fonts are not embedded, they will not display as expected and may be substituted in print. This font display issue was reflected in the Document Preview prior to checkout and the document was consequently printed in line with this preview. To avoid this in future, please follow our recommendation and ensure fonts are embedded prior to upload. Best wishes, Doxzoo Team

Posted 5 years ago

“Fast, efficient service with delivery options to suit every schedule”

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Posted 5 years ago

“Seamless and speedy, recommended.”

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Posted 5 years ago

“documents arrived damaged to bad packing. had to wait to get the reorder. also one document wasn't complete- didn't have plastic cover that i ordered. over priced and underwhelmed”

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Posted 5 years ago

Hi Grania, Thanks for your review and recent order. As advised via Live Chat yesterday afternoon, we were sorry to hear that 1 item was damaged and 1 item had a missing acetate cover. The reprint is currently in progress ahead of dispatch this afternoon, so the replacements should be with you tomorrow (20th Feb). Best wishes, Doxzoo Team

Posted 5 years ago

“Very good quality of paper. Fast delivery.”

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Posted 5 years ago

“Looks good great service and communication... thanks Lee”

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Posted 5 years ago

“If you value the consistency of printing quality, do not use this company.”

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Posted 5 years ago

Hi Thomas, Thanks for your review and previous order. We are sorry that the print quality was not as expected on this occasion. As advised via Live Chat yesterday (18th Feb 2019), as the order was placed some time ago (8th Jan 2019) and no mitigating circumstances were provided, our reprint/refund policy no longer applies. As per our terms and conditions, we do state that customers should check their order upon delivery and make contact within 10 business days noting any issues. It is unfortunate that you did not contact us sooner, as we would have happily reprinted or refunded as required within this period. As over a month has now passed, we no longer have the artwork on record. Best wishes, Doxzoo Team

Posted 5 years ago

Doxzoo Online Printing is rated 4.7 based on 6,457 reviews