Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,456 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good qulaity. Packaging and delivered a day early as well, When opened the booklet noticed edge was not trimmed at all, creeping up 0.5 cm. It made the whole work /effort amateurish. Contact costomer service via chat and been told it was trimmed but creep is normal in this type of binding. Not very happy but left it there it was a very small order. No time to bother either.”

Doxzoo Online Printing 3 star review on 1st February 2021

Helpful Report

Posted 3 years ago

Thank you for your message. We are sorry you are not 100% happy with the items you received. Sometimes with this type of binding there can be some misalignment of the edges but of course if you are still not happy then get in touch and we will aim to put things right

Posted 3 years ago

“Excellent service and quality product based on all my orders placed to date. The customer service could do with a bit of pledge. I/M/O the conversation seemed rather cold when compared to other 'customer' live chat experiences and it's questioned whether I intend to place the order. Way of the world these days I suppose!”

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Posted 3 years ago

“Great! On time and as advertised.”

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Posted 3 years ago

“The quality and printing is excellent. However, do follow their advice, use DPD because this is the most efficient.”

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Posted 3 years ago

“Printing is a very good standard as usual. very pleased with it.”

Doxzoo Online Printing 5 star review on 1st February 2021

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Posted 3 years ago

“Good quality! Highly recommended!”

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Posted 3 years ago

“Amazing quality, I'll be ordering all my DnD prints. Fast, efficient and thoroughly packaged!”

Doxzoo Online Printing 5 star review on 30th January 2021

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Posted 3 years ago

“Easy to place order, quick delivery and good quality”

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Posted 3 years ago

“We scanned all of our Daughters school life reports achievements etc, Words cannot explain how very happy we are with the end results, there is no comparison from when you are looking at the end product before you send off to what you receive in full format , truly beautiful. We will be doing this for our other 2 children as well as a few other books from special times during our lives, I cannot recommend enough, its a lot of work scanning formatting and sizing all documents and photo, so that they all match when you turn each page, but you need to put in that extra work to receive a magnificent product”

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Posted 3 years ago

“Really good quality”

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Posted 3 years ago

“Very good service from Doxzoo as always”

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Posted 3 years ago

“Very pleased with my experience and print quality. The quality of print is just gorgeous. So far I have found them the best value for money for quality the choice of paper offered.”

Doxzoo Online Printing 5 star review on 26th January 2021

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Posted 3 years ago

“I ordered a binded notepad and glued notepad. When they arrived the binded note pad, front and back cover were cut shorter than the lined pages so the lined pages were hanging over the edge of the covers and were visible when the note book was closed. The glued notepads had the same issue and also had glue down the sides of the note pad. Although this was very frustrating, I understand things like this can happen so i raised a complaint via the live chat and spoken to someone called Lucy. I stressed the importance of needing the reprints to be delivered with next day delivery as I needed these products ahead of a meeting. I found Lucy to have an attitude and made me feel as if my custom wasn't valued, guilty for raising my dissatisfaction and as if i was in the wrong expecting the best possible outcome which to me was ensuring the reprints are sent out to me next day delivery. Very skeptical about the reprint as the attitude if the customer service advisor has made me believe the whole company has a don't care attitude hence why the printing was so awful.”

Helpful Report

Posted 3 years ago

Hi Patrice, Thank you for your review. We have taken a look into this for you and see that customer services has arranged for your order to be reprinted as well as an upgrade of delivery to courier to ensure it arrives Thursday (confirmed to you via live chat). We are sorry that it cannot dispatch any sooner than this but as explained glued pads require drying time and therefore cannot dispatch any quicker. If there is anything else we can help you with then please let us know. Best wishes, Doxzoo Team

Posted 3 years ago

“Brilliant! Easy, fast and everything we need to save time for our business printing. Will definitely use again.”

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Posted 3 years ago

“I use Doxzoo for all things printed! And honestly I cannot fault them, everything is amazing quality. Have recommended to all my friends and family!”

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Posted 3 years ago

“Really good quality prints. Dispatched quickly.”

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Posted 3 years ago

“Please with the order. Quality is excellent - the typeface was clearer than the computer screen version and easy to read. Paper is good quality and binding professional.”

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Posted 3 years ago

“Super fast and great quality. Thank you Dozxoo team!”

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Posted 3 years ago

“I ordered 5-6 different documents, and requested 3 copies of each just to be on the safe side. Unfortunately I received 4 copies of one document and only 1 copy of another one, it was quite disappointing, especially considering the price.”

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Posted 3 years ago

Hello Joe, I am sorry to hear that your item did not arrive as expected. I am afraid we have no record of you getting in touch with us to report it. Drop us a message on our livechat and we would be happy to resolve. We provide a satisfaction guarantee on all our printing so if your order is not as promised we will always put things right.

Posted 3 years ago

“All as expected, fast and great quality paper. Just what I needed!”

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Posted 3 years ago

Doxzoo Online Printing is rated 4.7 based on 6,456 reviews