Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,457 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doxzoo hae done 3 hardbacked book jobs for me. The first 2 were excellent the last very poor. i ordered 5 copies of a 430 page book and on opening these 25% of the pages FELL OUT!!! The production team clearly did not examine the books before dispatch. I remain disappointed but also grateful to Lucy for her prompt and sympathetic repsonse to my complaints. Hence an overall poor rating. Never my a siscount on fiture orders...I think a discount on this one wolud have been good PR! Up to you, but whether I use Doxzoo for my 4th and final book is in the balance.”

Helpful Report

Posted 5 years ago

Hi Brian, Thanks for your feedback and recent order. As advised via Live Chat last week, we are very sorry that the pages fell out of your books. They fell short of our 100% quality guarantee and an immediate reprint was offered. The quality issue was also reported to our Production Manager directly for investigation. Lastly, we requested additional drying time to ensure that the replacements were up to standard. We hope they've arrived with you safely today (as signed for at 10:32am this morning). If you have any further issues, please contact us via Live Chat. Best wishes, Doxzoo Team

Posted 5 years ago

“It was my 1st time using Doxzoo and I was totally overjoyed at the simplicity of the process of submitting my design but I was totally blown away by how quickly the order was processed and arrived to switzerland. Have already placed my next order. It would be great to have the options to provide some sort of envelopes or packaging with the loose sheets. Thanks for a fantastic experience. Dive-in Talks”

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Posted 5 years ago

“reliable good quality”

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Posted 5 years ago

“The quality of the work is excellent and the programme for books easy to use. Check text size is large enough for the novel as first go it was far too small. Delivered on time and with obviius care. Thoroughly recommend.”

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Posted 5 years ago

“Good printing was a bit skew but overall alright, delivery was 1 day late. But a very good website and user experience.”

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Posted 5 years ago

Hi Adam, Thanks for your review and recent order. If you have any quality concerns, please send us a photo via Live Chat and we'll look into this for you today. Regarding delivery, Royal Mail 1st Class dates are estimated only and it may take up to 5 days. The estimated nature of this service is stated throughout the website/checkout and on your order receipt and dispatch email. If you require a guaranteed delivery date, please pick the courier delivery option instead. Royal Mail is not designed for urgent deadlines and to avoid disappointment, courier delivery is the most reliable option. Best wishes, Doxzoo Team

Posted 5 years ago

“Came very quickly even though I live on Crete. Well made and the printing is clear. Will use DOXZOO again.”

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Posted 5 years ago

“The upload and design process is really easy and delivery is fast. Very happy with my booklets. Highly recommend.”

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Posted 5 years ago

“The service was prompt and exactly what I wanted at a very reasonable price. Quick assistance was provided when needed via live chat.”

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Posted 5 years ago

“It was easy to do on the website, clear explanations. I received quickly, even though it was international shipping. Both items were absolutely perfect and exceptionally professional. I was quite amazed!”

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Posted 5 years ago

“As usual excellent work, i would highly recomend Doxzoo to anyone needing documents printed, large selection of coverings etc...”

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Posted 5 years ago

“Very good quality and delivery on time.”

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Posted 5 years ago

“We love Doxzoo! They are super fast to answer our queries and the printing result is superb!”

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Posted 5 years ago

“always reliable and excellent turnaround and delivery”

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Posted 5 years ago

“Easy to upload, easy to select type of print, perfect print, v competitive price, delivered on time, perfect service”

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Posted 5 years ago

“Thank you for the fast delivery. I am very pleased with the A3 prints. Nice weight paper with a slight gloss - just what I wanted for our RAF reunion. Good communication. I will use Doxzoo again.”

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Posted 5 years ago

“Easy to use and was flexible for an unusual project”

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Posted 5 years ago

“really pleased with my order, fast delivery”

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Posted 5 years ago

“Convenient and professional.”

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Posted 5 years ago

“Really simple to use online tool and delivered as required - great service, very happy”

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Posted 5 years ago

“Great quality and excellent customer service. A small mistake in my order was fixed and replaced at no charge. Sign of a company who cares about quality.”

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Posted 5 years ago

Doxzoo Online Printing is rated 4.7 based on 6,457 reviews