Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,456 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely superb. Excellent print quality and their customer support (Lucy) went above and beyond to assist with my order.”

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Posted 2 years ago

“Disappointing. They’re very sneaky with the delivery options. I paid premium for delivery on a chosen day and it was 2 days later. Company wouldn’t refund my delivery cost because it’s not ‘guaranteed’. Completely missed the point of paying extra to have delivered on a specific date. AVOID”

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Posted 2 years ago

Hello and sorry that royal mail delivered your order late. We did despatch your order on the date promised and as stated at check out royal mail first class delivery is an estimate and not trackable. We do offer a guaranteed next day delivery service via courier which was an option not chosen.

Posted 2 years ago

“wonderful service”

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Posted 2 years ago

“Very easy to upload my draft novel compared to some sites great price very quick excellent quality on arrival Thanks”

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Posted 2 years ago

“I have. High standards and rarely write an review but these guys deaerve 5* 100%. Great quality, easy set up, great price. Gonna use them again and already told many people about them. Thank you guys. Awesome job!!!”

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Posted 2 years ago

“As ever, the documents were printed and delivered on time. The Doxzoo system is easy to use, offers a choice of print options and produces the documents exactly as we want them.”

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Posted 2 years ago

“Very easy to use website, competitive prices and product arrived when promised. Good quality product and service, would definitely use again.”

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Posted 2 years ago

“I am staggered by the speed and efficiency - ordered bound copies on Friday and I had them Saturday morning. Superb!”

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Posted 2 years ago

“The production had a really quick turn around and the printing came back to such a high-quality standard. I could not fault the service I recieved. The customer service was also super quick to respond to any questions I had!”

Doxzoo Online Printing 5 star review on 25th March 2022

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Posted 2 years ago

“The quality of printing is SUPERB. Time is great and if you need a print urgently this is perfect. 5 stars when you will be able to align perfectly front and back. I am using this service also for cutting pages and sometimes these are not perfectly aligned”

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Posted 2 years ago

“Poor service. There's no answer on weekends or evenings to any messages. It took 8 days from point of ordering to delivery. Attrocious time for 2 documents needing printed. And when I wanted to amend the order i found they only allowed upto 60 mins, after placing the he order to do this. Even though they never sent the order out for over a week. The usual company I use have a 3 day turn around time. Definitely won't be using you again.”

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Posted 2 years ago

Hello, Our customer service team are available via Live chat Mon-Fri 8:30 till 5pm, if you require assistance outside of these hours you can leave a message and they will respond first thing. We have 100+ help articles also available to provide assistance outside of working hours. You placed your order with a 5 day production turnaround and Royal Mail delivery which is an estiamted service too. We do advise on the website that if your order is urgent to use DPD which is a faster service. The editing window is 60 minutes, once your order has confirmed the production process starts as we are a highly automated service, which is why it isn't possible to amend or cancel after your editing period has ended. If you have any further queries then please do get in touch. The Doxzoo team.

Posted 2 years ago

“I've done a lot of research looking for a hardback wire bound notebook manufacturer and Doxzoo was the winner by a long shot!”

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Posted 2 years ago

“Product ok. customer service on live chat good. Royal mail not recommended it's 3rd class.”

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Posted 2 years ago

Hi Antony, Thanks for the message. Unfortunately as advised on the website, Royal Mail 1st class delivery is an estiamted non-trackable service and isn't guaranateed next day. If your order is urgent, DPD should be selected. Best wishes, The Doxzoo Team

Posted 2 years ago

“Doxzoo's online printing system somehow changed the order we made from A6 Flyers to A4 Posters, and upon receiving the wrong size and contacting them to resolve the issue, both people we spoke to were rude and dismissive and told us that we had to pay to have them reprinted. Bad / broken user interface, Terrible customer service. Will never use Doxzoo again.”

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Posted 2 years ago

Hello, Thank you for your review. Unfortuantely as we advised on live chat, we recieved the specification to print A4. The specification is shown to you throughout the ordering process as well as being emailed to you. We ask customers to double check their specifications as we are a completely automated service and can't be held responsible for incorrect selections at checkout. We offered a 10% discount off of your next order as a gesture of goodwill should you want to place the order again at the correct size. Get in touch and we can set this up for you. Best wishes, The Doxzoo Team.

Posted 2 years ago

“Order sent quickly and meeting all my expectations; I recommend wholeheartedly.”

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Posted 2 years ago

“Absolutely delighted. Came when expected and was beautiful quality. Love the recyclable packaging :) Ordered for a portfolio, and will definitely order more for such a good price! thanks a lot”

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Posted 2 years ago

“Easy to use, quick delivery and great communication. Would highly recommend.”

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Posted 2 years ago

“Doxzoo are consistently superb - ordering, pricing, production, quality and delivery. Our go to printers!”

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Posted 2 years ago

“Excellent service. Easy to upload (multiple) files. Delivered on expected day. Good value for money.”

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Posted 2 years ago

“First class results and very easy to use providing a great range of products.”

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Posted 2 years ago

Doxzoo Online Printing is rated 4.7 based on 6,456 reviews