Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“Easy experience, friendly efficient staff.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“We always receive a friendly and efficient service … highly recommend.”

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(Bridport) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 2 years ago

“Exactly what was required for the job”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Easy booking process, friendly, helpful staff. Happy with cost and vehicle. Would 100% recommend.”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Excellent customer service, very helpful will continue to use often as I am…..Thankyou chaps”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Great Service”

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(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Very helpful team. Two problems: 1. The floor of the cab was cleaned with a slippery substance whci made using the clutch difficult until I cleaned it with white spirit. 2. The radio did not work at all.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager. - I will make sure your feedback is passed on to the correct staff about your concerns.

Posted 2 years ago

“Staff very helpful & polite. We were very impressed with the car hired and would definitely go back again & recommend”

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(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Helped our charity with reduced rate. Very good vehicle. Staff helpful and efficient.”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Stress free booking system, good customer service and quality vehicles at competitive prices.”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Vehicle available as booked and taken back without difficulty as always.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“Yeovil depot brilliant. I had an issue with a van advertised as 4m length and when I got the van it was quite a bit shorter! As it was for business use carrying items 4m long the guy I dealt with managed to get the correct van the next day which allowed me to continue with my job. This size of van is now called Jumbo rather than 4m. Which could cause problems down the line but I'm sure with a quick phone call beforehand they will help me out again. 100% confident with these guys.”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Good experience, easy to hire, had deposit back within a couple days”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Great prompt admin to take delivery of the van.Van was in excellent order and perfect for the job in hand.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“Excellent service throughout - from phone call to handover. Would highly recommend.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“Excellent all round experience. Very nice staff to deal with, polite and helpful. Would thoroughly recommend.”

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(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Good service. Very easy to use.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“A nice clean van and great staff in the Weymouth branch. They even lent me a ramp to help load a motorbike, really good service.”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“All good. Van waiting. Valeted well. Only issue is parking my own vehicle. Had to find parking on road but that's all. Good service”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Thank you all went very smoothly. Staff were friendly and helpful Thank you”

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(Gillingham) - Posted 2 years ago

Lovely review, but can we have more than one star? Thank you for taking the time to give us your feedback!

Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews