Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“Helpfull staff. Good price.”

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(Bridport) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 2 years ago

“No issues re the vehicle hiring process, but having to go straight to the petrol station to fuel up after collection was frustrating.”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“You ere great !! I went through the Dartford tunnel and somehow couldn’t pay on line …. Thanks again , I’ll be back Fabulous service”

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(Gillingham) - Posted 2 years ago

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Posted 2 years ago

“Always a great company and staff to deal with, nothing is ever too much to help with when you need that extra level of service.”

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(Yeovil) - Posted 2 years ago

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Posted 2 years ago

“Very good service from the Gillingham depot.”

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(Gillingham) - Posted 2 years ago

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Posted 2 years ago

“Brilliant service from DVR. Car was spotless and ready to go, no problems at all. Have already recommended them to others 😃”

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(DORCHESTER) - Posted 2 years ago

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Posted 2 years ago

“Spot on, quality and great service.”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Great service”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“Very proper car, very nice service”

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(DORCHESTER) - Posted 2 years ago

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Posted 2 years ago

“Hiring was quick and easy. I had a really nice hybrid Toyota”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“Efficient, polite, helpful and all went smoothly, vehicle was immaculate and was spacious, clean and tidy...pity it was a Ford, for long distance driving one of the most uncomfortable vehicles we have ever used, please look into using a different make. The seats were we believe designed by Vlad the Impaler. Your team do you great credit, we will use this company again in future as all interactions both on the phone and in person with staff were polite, friendly and productive.”

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(DORCHESTER) - Posted 2 years ago

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Posted 2 years ago

“perfect Service from Andrew !!”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“Was a painful booking procedure, but I'm sure it was to make sure all the t's were crossed etc. Van was perfect and customer service was spot on. No complaints from me.”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“very helpful and pleasant staff”

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(DORCHESTER) - Posted 2 years ago

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Posted 2 years ago

“Hired a jumbo van for 1 day. Almost new, very low mileage and very clean. Competitive price. Handover was quick and informative and vehicle return equally so. Thanks to Andy who was very helpful. Would definately recommend.”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“Have used DVR numerous times over the years. Good choice of vehicles at reasonable prices. Always easy to book and staff are really helpful and friendly.”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“Really good vans and no messing service when picking up and returning. Booking online is a cinch too.”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“Top lads”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“Excellent service and was very easy to organise. Will happily use again.”

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(Gillingham) - Posted 2 years ago

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Posted 2 years ago

“Good, friendly service with a professional attitude”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews