Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I honestly could not be happier with my rental experience here. It was my first time renting a vehicle and I was quite nervous because you hear some horror stories. This was almost too easy. The team were really helpful and everything was clear. There were no hidden costs at all. The car was lovely and clean and suited us perfectly. Overall I was very pleased with my experience at the Weymouth Dorset Vehicle Rental.”

Helpful Report

(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“A fantastic rental experience. Thank you so much.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“All very good the car was ready on time very clean just a bit of sand in the boot I would certainly use Dorset Rental again and would highly recommend them”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Helpful staff, easy admin, quick & straightforward process”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Very helpful. Good value for money, and unlike some other hire firms the reduction of excess was reasonable £14 a day, and you didn't feel like you had to note every scratch on the van so as to avoid an unwarranted bill. Easy drop off afterwards and deposit paid back promptly. Will not hesitate to use again.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“They were very good and efficient”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Picked up a transit pick up at short notice which was very good. During the day we noticed that the off side front tyre had wire hanging out on the inner edge. Vehicle should have been checked before hiring out.”

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(Gillingham) - Posted 3 years ago

Sorry about this Ben, we will forward this review to our Gillingham Branch Manager - making sure nothing like this happens again.

Posted 3 years ago

“Easy to book good online information. Handover was quick & out of hours return easy”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“very efficient service from Gillingham office. Vehicle in excellent order”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Very quick and simple process and good vehicles. Thanks”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Hired a van for the day. Van worked; process worked; no problems!”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Very friendly, friendly and efficient service and a brand new van too. Will definitely use these guys again, thank you”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“I rented a car for 10 days to do a road trip in the Jurassic Coast. All rental procedures went smoothly, the car was in neat conditions, a very positive experience! Highly recommended!”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“All went as it should have, perhaps a bit more explanation needed for the tail lift, we had to work it out ourselves having never used one before.”

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(Yeovil) - Posted 3 years ago

Hello Neil, Thank you for your review. We will forward this to the Yeovil Branch Manager to see who checked out this vehicle with you ensuring that future hires have the information they need.

Posted 3 years ago

“Excellent service. Van ready and waiting to go.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“The fact that I keep coming back is based on both cost and reliable service. LR Wilson”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Very good I called them 30mins before I picked the van up and the staff are very helpful and friendly”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Really helpful. All went perfectly.”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Easy to book online. Friendly team made collection easy and a great vehicle which did the job needed. Would use them again.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Easy application forms on line - helpful on collection & return - highly recommend- will use again when in the area”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews