Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service providing last minute transport for my needs. Very well priced and very friendly service - 10/10🤙”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“*****”

Helpful Report

(Bridport) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 11 months ago

“Very efficient service, car was good, price excellent. Highly recommended.”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“Fantastic service from lovely staff - thank you.”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“Well priced and local”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“Last minute rental sorted very easy returns”

Helpful Report

(Yeovil) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 11 months ago

“Very professional and courteous, good rate”

Helpful Report

(Bridport) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 11 months ago

“Very efficient. Always good value.”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“Perfect functional vehicle along with a fast efficient proffessional service Andy is a top bloke and is well supported by the rest of the team !!!”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“Very good customer service from phone to hire and on the road in 20 minutes.”

Helpful Report

(Yeovil) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 11 months ago

“I hire a car several times a year and the service I receive is always excellent. I am able to get the same car every time different colour but I love them always spotless. The staff are very accommodating every time”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“Effortless rental. All booked online, easy collection and return and deposit paid back exactly as promised”

Helpful Report

(Yeovil) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 11 months ago

“Very bad and rude staff”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Good afternoon, I am very sorry to hear this. Do you know who you dealt with in the office? Please feel free to email us with what happened so we can look into this for you. Apologies again. Dorset Vehicle Rentals

Posted 11 months ago

“Very easy to book, car was great, deposit returned promptly.”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“I had booked a crew cab transit van for a weeks hire around 3 months before I required it, so when I arrived to collect it on the start day I was rather surprised to have been given a van with quite a lot of dents and worse than that very grubby and dirty inside. I would say it had mostly been used by contractors and builders! I accept that it’s a hire van and it’s going to get used and abused, but having booked 3 months in advance I was disappointed to get what appeared to be the worst van in your fleet! Having said all that it ran without fault during the weeks hire, so I was grateful for that. I appreciate how difficult it must be to keep hire vans up together and it won’t stop me hiring from you, but it was disappointing on the day to get it in the condition it was.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for taking the time to leave a review. Please understand that we do not wish to send vehicles out in this condition. However, we do not like to leave any customers without a vehicle & when damage does not effect the use of the vehicle sometimes we must use them. We are glad the vehicle & hire ran smoothly for you. Best wishes Matt Gillingham Branch Manager

Posted 11 months ago

“Great service at a fair price. I always use them.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Friendly and efficient staff. Vehicle clean and tidy. Prices competative”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Great service and value for money”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Really good friendly service, easy pickup and drop off, van was clean and in really good condition.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Easy booking. Used the Gillingham office. Smart van. Easy sorting out the paperwork. Took out the CDW. Transit was easy to drive. Good mpg. A successful pickup and return journey. I will use them again.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews